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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1007 Showing 20,121-20,140 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two gentlemen did an outstanding job setting up the tv's.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable guy, helpful and polite. Had it done in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and knowledgeable workers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a very great over all experience, workers arrived on time and worked fast. Mounting my new 55 inch Samsung over my dresser took about 15 minutes and they even helped me move the dresser back into place. They went above and beyond to make sure it was exactly how I wanted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respectful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were respectful of me and my property. They were helpful, funny and kind. I should have let them do the demonstration when they were done but I knew I would eventually figure it out on my own…lol. I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing my new television. I would use this service again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd tv I've had mounted and I love it! Thank you!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good mounting job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job mounting my TV and sandbar. Too bad the tv’s picture went bad less than month after purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation team! They were on time professional and quick!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wall hanging apparatus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy. Good looking piece of equipment and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Geek Squad mount 77 in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team (2 persons) came over and mounted my 77 in LG TV to the wall, they did it correctly but once done they did not cleaned up the area correctly. They were not successfully sent up the TV with my receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad mounted my TV in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted the TV effortlessly and accurately without any damage to the wall. The work was excellent by the technician who answered and clarified all the questions that we had, connected TV to all the channels, informed us special instructions. over all EXCELLENT work and support ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation and Assembly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and installed my grandsons 50" flat screens and TV Stands. They were professional, and fast. I highly recommend Geek Squad for installation and assembling. At least you're know its done correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was great they had it up in no time was the best

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tv installed at scheduled time and done neatly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with installation and removal of old tv. the short tutorial was very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and very pleased with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    It is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is for basic installation of mount and tv. It is straight forward.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mounting and set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job - cleaned up after themselves. My 2 gripes was that my soundbar is my main sound and I did not want that and will have to call them again and do it on my own. Second thing is that when they set up the wi fi with velop, they did not differentiate between wi fi password and router password. Also, wanted a guest wi fi password and should have been able to right then - now have to do it again. Not happy about that.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time and did an excellent job installing my TV

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and mounted my tv quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Installer, David. So helpful, really great guy.

    I would recommend this to a friend