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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1007 Showing 20,121-20,140 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    TV mount for 55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount just allows your tv to tilt and slide left to right. I thought it would allow the tv to come out and turn. If you want your tv to turn left to right and come out the wall this is not the mount to buy. It holds my 55 inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helps luddite enter the modern age!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was really that, and more! Quick service, thorough instructions for an old lady luddite and great humor. What more could you ask for??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very knowledgeable and took the time to explain how to use the remotes. Very respectful of our home no mess after the install to clean up. Very impressed that they use covers for their shoes. Have used this service before and it is wonderful to know that the quality and knowledge is still there.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad very professional and fast ..very knowledgeable..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works perfectly for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m Enjoying it. Exactly how I envisioned it would be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We brought back a 75” multi system TV from overseas. The TV weights 80 pounds, too heavy for me to install. I contacted the Geek Squad and set up an appointment. They arrived on time and after mounting the TV on the wall connected our cable box, DVR and connected the TV to the WIFI. Neat installation and great customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Helped install my TV’s … Will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Strong TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount does its job without a problem. Glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very happy with the geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and the outdoor television I had installed looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though they didn’t speak much English, the setup went well enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was very professional, they offered suggestions that saved me money on unnecessary add-on items that I initially thought I would need. They were also very insightful on cable service options that also made things work great. Good job, the service and protection is why I go to Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice Picture, BIG Surprise for the Price. No complaints, very happy now for couple months now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be using home Geek Squad in the future for my home electronics. I cannot say enough great things about my technicians Julian and Trent. They setup my Sony 65" OLED TV with ease and I could not be happier. I will continue to give Best Buy more business in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was professional, communicated well and cleaned up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and thorough Couldn’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cedric was excellent we’ve had great success so fa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dicks word spent time made sure everything was right before he left great personality of Cedric who came . Joining the squared was the best thing we did we bought our appliances washer dryer TV sound bars and they come right away to install them and they’re great if you have a problem even trying to solve it by phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respectful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were respectful of me and my property. They were helpful, funny and kind. I should have let them do the demonstration when they were done but I knew I would eventually figure it out on my own…lol. I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went above and beyond, very happy with the service I received.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were prompt with the arrival time that was provided. They did a fine job of cleaning up they're work area once the job was complete. The television was mounted in under half the amount of time it would've taken me to do it myself. I would definitely sign up for this service again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice TV Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV bracket. I like the adjustable & easy to move the TV.

    I would recommend this to a friend