Customer Ratings & Reviews

Agents did a super job explaining the mounting positions and viewing options. The work was professionally done and completed in a very short period of time.

If I could give more than 5 stars I would. The 2 gentlemen that installed our wall mount smart tv were prompt, courteous, knowledgeable, considerate, efficient, and simply a joy to meet. If you want the job done right, these are the guys to do it.

Best Buy has the best customer service. If you’re not satisfied with their insulation they’ll fix it they listen to all your critiques and they’re very kind.

Installers were expert and cheerfully mounted the TV being replaced to a new location. Very much appreciated!

The agents were punctual, extremely neat/clean, informative and efficient and offered recommendations for improvements with our cable company.

I appreciate the efforts of the Geek Squad. Unfortunately they missed the original installation commit date due to one of the two Geek Squad members calling out that morning (I wasn't notified until the scheduled day obviously). This was very disruptive. They did reschedule quickly, but I felt they were rushed to complete the installation service given the lead accommodated by working on his scheduled day off.

Would recommend for everyone! Fast and efficient. Great job

Very helpful people and friendly, Aldo made sure I understood my products.

The Geeks were excellent. They communicated well about when they would arrive and arrived on time. The mounting and set up went smooth and they hauled the old set away as asked. If I have anything negative to say is that they could have cleaned up behind themselves a little better but at least they tried.

came in did a very professional job excellent service

The agent was fantastic. He went through all the mounting and connection processes with me and stayed long enough to ensure our television was online as well as hooked up to our cable provider. Any problems encountered were immediately and permanently corrected.

Competent and efficient job of mounting the television

The Geek squad installers were very professional and knowledgeable. They were on task and connected all my devices before they left and made sure we understood how our new TV functioned.

Fast and efficient. I am very pleased with the service.

Geek squad was very helpful and new there stuff. Thanks

The technician was very knowledgeable and did a great job.

The team did an awesome job mounting our 65 inch t.v.

The installer were quick, very neat and very courteous. I did not want to risk dropping anything. It took them less than an hour to install the entire system.

The gentleman who was sent to my house to install my big screen / flat screen did an absolutely fabulous job. He was professional, but very friendly, and PATIENT with two older folks who do not fully grasp today's technology at the pace younger folks may get this. Anyway, I was lucky to have such a patient, friendly installer.

Installed properly, but they did not hook up surround sound because it was not on the work order. Not sure I received $160 worth of installation, but I was able to take 2 minutes to hook up speaker cables myself and system works great.