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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1009 Showing 20,161-20,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    reat experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrivd on time, removed old tv, mounted new tv. explained how to use new tv. hooked everything up, cleaned up after himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Smart TV: we catch all Of our shows across Disney, AppleTV, Netflix, Hulu, HBO Plus and Amazon. This TV offers the full gamut. Also, it has been fun to livestream “Club Quarantine” with DNice on it. Geek Squad came and integrated the sound bar and our cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! It was a very pleasant experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounted above fireplace, good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job mounting my TV over my fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and easy to work with. Made sure existing soundbar was working with the new tv. I would recommend their service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad wins again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was part of the TV purchase promotion and being a Tech Support member was a sweet deal. The Squad was on time, personal and very thorough. They got to the task quickly and finished up in good order. Excellent review of new TV features and left no questions unanswered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my Smart TV & explained its work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and the soundbar. They were very helpful in explaining how my Smart TV works and in using the various features with the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It all starts with Zack who is more than attentive when it comes to what I am trying to accomplish. Once he gets done BJ installs and makes it come together perfectly. The ONLY reason why I do all my business at Best Buy is because of Zack and BJ (Blair). Never ever let them get away, they are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and were very polite professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Great people! Easy scheduling. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. Answered all my questions and concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was friendly prompt and honest. We Would definitely splurge on the geek squad set up again. They did an excellent job setting up our new purchase. Thank you Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, came to house installed adjusted mount. Friendly and fast

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So polite, friendly, knowledgeable and great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing, and on time. Put the TV mount where it needed to be and set the TV up for us to use right away and explained how to use, and even helped us not have to use the cable box since the expensive TV came with it's own wireless cable. Very happy and would highly recommend, my husband and I did not argue once:)

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional people , can't ask for more . Thank you for service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great service ....................................

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and the tech was above exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best geek squad team ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our amazing agents are the best! Jake and Blake are professionals that go above and beyond! We are so happy with our TVs, rings and Nest devices! Best products installed by fantastic technicians!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Team did an excellent job of installing the new TV and helped us to configure the profile for the remote control. Very professional and courteous. Excellent!!!!!

    I would recommend this to a friend