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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1009 Showing 20,161-20,180 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    the product is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV to a wall and connect the TV to my video components

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional sevice at terrific value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and detailed installation with extreme care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad to mount at least 4 TV's and they are always great. They are meticulous and asks for my opinion before leaving. They never fail to fix any issues I may have. Highly recommend using this service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very functional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad successfully installed the TV mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Large TV over Fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad placed my large 65" TV over my Fireplace and used a great wall mount that was appropriate for my needs. The TV is on a full-motion wall mount that gives me maximum flexibility to dodge light coming into my Family Room. Their advice and work were valuable to my final satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and simple install. Very professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did an outstanding installation job. Also setup the TV completely including all the channels we have accounts with. Outstanding customer service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Geek squad mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up TV very quickly but I didn’t think they explain how to use it very well…could have been a little friendlier..Had a previous TV installed by Geek Squad last year and agents much friendlier and helpful..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Premy Tv Mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv properly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, timely, knowledgable installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time, took great care of my home and my TV. The installation was completed in a timely manner. The technicians used multiple methods to ensure no debris, dust or materials were left anywhere. They also took the time to walk though all the features in plain english. Well worth the cost, great value for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed on time and very successfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounted 2 large tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of everything, very nice and personable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kathleen Karls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you, geek squad, for you do things I am not able to do . things keep changing and trying to learn all of them are sometimes hard .Again thank you

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time promptly set up TV gave clear instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that came to mount our new TV, went above and beyond completing the setup.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did great with mounting the televisions and connecting everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooooo happy!!! Thank you so much for doing such a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total pros. First rate service. Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply surprise. The guys was very professional. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Great Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! They called a few minutes before arrival to give eta and arrived right on time. Extremely polite and mounted our new 65" tv quickly and efficiently. They even took off the box that the tv came in and all the trash that was in the box. No mess. Completely recommend!

    I would recommend this to a friend