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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1010 Showing 20,181-20,200 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geeks who came to install my TV were wonderful! Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    First time buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds television perfectly. It is just what I imagined

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing our new 65" TV. They did have to come back a second time to get the remote and sound bar to work correctly with Direct TV. They were very patient, polite and knowledgeable about our TV and the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast installation. Neatly done. No mess to clean up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation was amazing and looks fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and asked all the right questions to make sure I was completely happy before they even started to set anything up. That's what I call service! It didn't take long for them to set everything up and I was thinking, I'm so glad I didn't do this because I would still be working at it. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues as usual Geek squad installe not one but two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job oh installing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very pleased with the job the men did in hanging and installing all the equipment for our new TV. We had them put it on the wall and they measured and did a great job and cleaned up all the mess afterwards. Couldn't ask for better work and also the help they gave to make sure we understood the new controls we had. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my big tv fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were efficient, cleaned up after themselves, and fast! They did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely impressed with the ease and professionalism shown by the team that installed my 85” tv that I was blow away by the speed honestly it was so fast I barely knew they were here don’t hesitate to have them install for you as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV & Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad members removed old TV, replaced the mount and installed a new 65" TV and HDMI cable extension. They showed up on time, worked fast and flawlessly. They also provided helpful operating instructions to get us going with our first 'Smart' TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation service. I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swapped out my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs completed un-installing & installing a new 65'' TV & hooked up my surround sound stereo. They did a fine job & were quite professional & helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved and had to have my 85" TV remounted in my new house. People showed up on time, installation only took about 30 minutes. TV looks great. My only complaint is that they won't transport the TV, even for within city moves. I had to dismount it from the old house myself (unless I wanted to pay for two separate appointments) and rent a truck to move it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting is great. The TV looks so pretty and so clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was friendly and arrived timely to mount my 70 inch TV as requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad was extremely thorough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very thorough and professional. They mounted two with in wall wiring. One room had a fire stud blocking the cables and they were able to configure the wires to make it work!! They also setup all my remotes and configure my sound bars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and quick. They installed the new tv and hooked up the few devices that I had without any problems. They were very polite and did not create any “mess” during the installation. I will always request help with any additional electronics I might purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hire Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and outdid themselves. They were in and out. I would definitely recommend everybody to hire Geek Squad for any and every service needed. They are really the GOAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pleasue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who delivered and set up my television were true professionals. Respectful, clean and darn good at their job!

    I would recommend this to a friend