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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1010 Showing 20,181-20,200 of 38,692 reviews
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were extremely helpful not only in installing the TVs in an unusual space but made suggestions for improvements that made for more enjoyable, comfortable viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, speedy, and knowledgeable. Excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, helpful, and FAST! No complaints at all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great & professional. My only complaint is that they didn’t leave the paperwork from my tv or soundbar! I hate having to try to look this stuff up on a computer while simultaneously trying to figure out how to do something with the tv, etc. Very disappointed & frustrated as I waited 3 weeks for them to show up at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and successfully mounted two TVs and took away teo old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did A Great Job Installing Our TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad delivered our new TV (Sharp 70") and installed it in our living room, replacing 55" Samsung which we had them relocate and install in our bedroom. Both installations were done in around 1.5 hours as mounting brackets were already installed and feel they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad staff removed my old tv, and mounted the new tv with a a sound bar. Showed up early, no issues with install. I would would recommend the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Made a wiring mistake with the new Marantz AVR.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my new SONY 65 inch TV on my existing wall bracket and wired everything up to the new Marantz AVR. The 2 front channels from the AVR were supposed to pre-out to my Sunfire 2 channel Amp to power my large front speakers. They connected the right channel to a subwoofer pre-out. I had to correct the mistake when I noticed that no sound was coming from the front right speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job, measured area on fireplace to center the tv, called before coming so I would know when to expect service, and cleaned up and disposed of boxes for my convenience I will use the geek squad again and highly recommend their services to my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv’s and connected all electronic devices. Agents were very efficient and cleaned as they worked. The agents informed me about mounting process and what type of toggle bolt was being used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great. Efficient polite and spent the time to explain the 85" T V to me and show me how the mount worked pulling out and turning from side to side. I am so glad I had them come and take care of all this for me

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and efficient work. Worth the extra cost.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two tv mounted and the gentlemen did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount was easy to install. Mount is easy to use for tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Geek squad mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up TV very quickly but I didn’t think they explain how to use it very well…could have been a little friendlier..Had a previous TV installed by Geek Squad last year and agents much friendlier and helpful..

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually tv mount is really good instead of put it on a table

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect wall unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to assemble and mount. space in back to make adjustments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting that will do the job the first time out..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv and Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job installing my new TV and soundbar. I’m a perfectionist and to my surprise they exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional all the way. Very well done and accuate.

    I would recommend this to a friend