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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1010 Showing 20,181-20,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Amazing service & technicians!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My install ten was amazing!! I would recommend this service to any family or friends in need of tv mounting and unmounting services. My technicians were amazing, I could t have asked for a better more professional service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad was very professional and safety conscious from the pandemic. They also wore plastic booties so as to not dirty my floors. They answered all my questions clearly and even closed some holes in the walls from the previous install. They set me up nicely for my entertainment needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed and all wires hid perfectly. Grear job. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Esteban Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Esteban and his assistant were wonderful. Very professional and knowledgeable. We had questions about the rack we purchased. They answered all of them. We are pleased. We will definitely ask them to come back for other projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation was very professional and paid attention to my concerns

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The tv works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However, they asked if I had an extension cord. I went and got one for them. But, after they left, I saw that they had mounted the white cord on the brick wall on which the tv is mounted. If I had known why they wanted a cord, I would surely have brought a brown one that would not have been so obvious on a brick wall. Now I am faced with finding some way to color it so that is not what you see first when you look at the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad were in and out in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent Trie Pollion and his partner were the best.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Install all TV quickly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job keep up the great work job well done thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new tv and sound bar were set up flawlessly. Justin and Nathan were great! They were very patient with our questions regarding the new technology. We learned a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were fully qualified snd did more than I expected to install my TV and ensured that it was fully operational before they left the house. Great job. 10 out of 10

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done for wall mount. Had my own mount and still no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some Great God Dam Geeks!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks Were Amazing. Great Team Of Geeks. These Two Darn Geeks Were The Shizzle. For Real. I Love Those Geeks Like I Love My Own Sister. The Geeks, I call them The Dynamite Dymantic Duo Of Geeks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was efficient and knowledgeable. Was set up quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch TV install and set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that did the mounting and set-up were excellent. They did it quickly and knew exactly where to mount it. couldn't be happier with the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great. They were efficient, polite, very helpful and they left me with no questions about my new equipment. They set up my new TV and sound equipment, then set up my old TV in our bedroom, made sure everything worked properly and made all of the adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad to mount at least 4 TV's and they are always great. They are meticulous and asks for my opinion before leaving. They never fail to fix any issues I may have. Highly recommend using this service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good wall mount unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount works well and holds tv securely. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation of my new TV was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service and very friendly. Fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and knowledgeable staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased tv that I wanted mounted on the wall, geek squad come over and installed this great tv mount and then the tv. Love it! You can rotate it up and down and sideways for your best viewing angle. Can't beat this mount. And geek squad is the best. Thanks very much.

    I would recommend this to a friend