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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1011 Showing 20,201-20,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Wall Mounting of OLED TV and Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents efficiently removed the 65" TV and Soundbar from the boxes they were shipped in and adeptly mounted them onto the brackets and other hardware that had been separately purchased. Their professional work enabled me to begin viewing my TV programs within an hour of their arrival.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 10 Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that delivered and hooked up my TV were fantastic. They knew exactly what they were doing and answered all my many questions with confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptionally pleased with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very pleased with Grant and James. They are my go-to geek squad guys. They do an excellent service, explain everything as they're doing it and answer all questions that you may have. Grant has connected three of my TVs and is definitely my go-to guy. Most excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly service. Did a great job of hanging our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install went very well, early

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time, business professional, and personable. Arrival time was well communicated and actually earlier than originally scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid to get mount installed. Was worth it. Included installation of in-wall adapter to run cables behind the wall for a cleaner look. Note that wall studs may interfere with running cables. Was ok in my case. Recommend the service if you do not want to do it yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great. They did it all in a timely fashion.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work done by friendly people, highly recommeded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad associates maintained great communication and were very professional during the install. I am very pleased with their work and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated, extends just right and the tilt is adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a neat and clean installation and were polite.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional job. Arrived right on schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice job. Friendly, professional helpful installer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and neat installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer knew what he was doing installing a 55" TV on our bedroom wall, and when surprisingly having to go into block behind the drywall wall, he just adapted to the condition, and changed tools using the correct hardware to attach the TV mount. I am very happy with the work that was done, and completed in quick order. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect for my need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was exactly as described and installed perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never attempt to hang a tv myself - these folks were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv’s and connected all electronic devices. Agents were very efficient and cleaned as they worked. The agents informed me about mounting process and what type of toggle bolt was being used.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Easy to install. The geek squad was superb

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On two different occasions the Geek Squad have mounted and installed my televisions. They are knowledgeable and gifted problem solvers who are also handy with their tools. They courteously listened to my concerns and patiently helped me get everything set up correctly and the way I wanted it to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it to my existing wall mount. Neat and professional.

    I would recommend this to a friend