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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1012 Showing 20,221-20,240 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went smoothly and the guys were very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 65" TV was too large to install by myself so I had Geek Squad install it. They removed the old 42 inch TV and mounted the new bracket very quickly. The two Geek Squad guys were very pleasant and professional. Showed us how everything worked. Definitely would consider using Geek Squad services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service all around!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were knowledgeable and provided excellent customer service. They mounted my tv in no time and the set up was perfect. They connected everything and programmed my remotes. They explained the work they performed. They had excellent customer service overall. A big thank you to them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was my first time using Geek Squad for anything and I was impressed by their clean and professional service! Very very happy with everything! They answered questions and took their time. Everything is perfect! AND it was cheaper then my local AV guy who was nickel and diming me on everything... I highly recommend Buest Buys Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was very friendly and great on time thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an 85" sony tv. Had NO desire to take old tv off wall or hang new one. I do have a handyman but even he couldnt hang it aline. 2 man job. Theyvwerexawesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 Stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome! They called when they were on their way and arrived in the time window provided the day before (robo call). The pair were experienced and knowledgeable and had the tv installed quickly and easily. I highly recommend this service for tv installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad had great installation for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding setup service from two knowledgeable and personable guys very customert oriented.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and did a proffetional job mounting my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best geek squad team ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our amazing agents are the best! Jake and Blake are professionals that go above and beyond! We are so happy with our TVs, rings and Nest devices! Best products installed by fantastic technicians!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mounting bracket from best buy in store from Mohegan Lake, NY store. Product was great quality, but didn't have a chance to use it because I moved from that apartment. I would definitely buy it again if I were to purchase another tv.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good job by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were knowledgeable ,polite & thourough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new tv and made sure it was connected to our surround system, I-pad and laptop. He was very knowledgeable and when the mounting hardware was not compatible with the existing bracket, he made sure he secured the proper pieces to make it right. Great support and fantastic customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff arrived on time and were very courteous, and did the set up smoothly. they explained how to use the new remote control, and answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great tv bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for my 75 inch tv it the perfect product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the tech. He was smart, patient and explained everything. He is a hard worker He took my old tv and all the packaging with hin I will never use a contractor again. Go Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star work! Would recommend highly. Very professional and kind

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV's fast and. the quality was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and setup went without a hitchhitch. Easy to schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some Great God Dam Geeks!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks Were Amazing. Great Team Of Geeks. These Two Darn Geeks Were The Shizzle. For Real. I Love Those Geeks Like I Love My Own Sister. The Geeks, I call them The Dynamite Dymantic Duo Of Geeks.

    I would recommend this to a friend