Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1012 Showing 20,221-20,240 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad the ONLY way 2 Go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have two TVs mounted. Very professional and accommodating!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony TV Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job installing my new Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved money with Geek Squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this service because my last Microwave unexpectedly stopped working. I had the Geek Squad service for that Microwave which allowed me to replace it with a new one. As a result, I purchase the service for the new Microwave as well. Glad I had the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly executed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally, my husband and I would install this ourselves, but it was a surprise gift for him. They did an amazing job...timely, fast, respectful and tidy. Perfection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job and were very pleasant. They set everything up the way I wanted it and everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amasing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, accountable, reliable, respectful and accommodating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect will do it again.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents came in and were professional. The process didn’t take long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I used them and would use them again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with old mounting bracket and ended up replacing it with a new bracket. It took 2 trips but they fixed the problem and we are very happy with the new TV. I have nothing bad to say about them and they are hard working guys with the knowledge of electronics I don't have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad hung my 65' tv up over the fireplace,

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but was surprised that hanging it up over my fire place was a $200. charge. over the Premium install I paid $49.99 for.(reduced for having Total Tech.) Reg. price for install was $149.99 But the techs was very expert at what they do. Had it up in a hour, that included moving my bracket up for the bigger 65" tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Eliminates need for table. Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My installers were so knowledgeable and profession

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monted Tv and installed sound bar. I would buy again just to have the the installers come back. They explained everything on how to use. Also to setup on our phones. The best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an exceptional job! He even taught us how to use the TV features on our other TV that we purchased from Best Buy a few months ago as well as this new TV. They were very friendly, wore the appropriate PPE and observed the social distancing. The install went quickly and we are extremely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY TV AND THR QUALITY OF THE PICTURE AND THE PRICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the customer service and the same goes for the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad in Weatherford TX has it together. Installed multiple tv's in our home. Great communication, had spare parts in the van, cleaned up after themselves and make sure you understood your product before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed it and I haven't had any problems yet

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    good experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a replacement but the action was planned well and executed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent..........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care install my TV’s in a timely manner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the results of my set up and being made aware of the wireless surround sound system, and limiting the need for wires running everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television delivery and setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and setup was done properly, the Technician was very professional and helpful

    I would recommend this to a friend