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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1013 Showing 20,241-20,260 of 38,692 reviews
  • Rated 5 out of 5 stars

    Some Great God Dam Geeks!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks Were Amazing. Great Team Of Geeks. These Two Darn Geeks Were The Shizzle. For Real. I Love Those Geeks Like I Love My Own Sister. The Geeks, I call them The Dynamite Dymantic Duo Of Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just have the professionals do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly suggest this service. Everything was quick and professional. They even have options for running cables through walls if you want to add that additional $150 package, I think it is worth it. They even set up everything on the tv for me as well as update the firmware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredibly flexible and very good communication.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the package for the first time, I am recovering from surgery and am very limited and could not have done the install myself. The team was more than worth the costs and I bought the full service plan. We will see how much more value it presents over time but I don’t think I will have any regrets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. No real problems. Picture mouth sync didn’t seem perfect

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fits the bill!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by crew was awesome....very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a great service because they know what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the tech but there was supposed to be two techs and only one was able to make it. One tech had to put up a 65 inch tv by himself so he put his hand directly on the screen and pushed the tv on to the mount. Put a lot of force on the screen. I am worried about long term damage from this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star work! Would recommend highly. Very professional and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and setup went without a hitchhitch. Easy to schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hire Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and outdid themselves. They were in and out. I would definitely recommend everybody to hire Geek Squad for any and every service needed. They are really the GOAT.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and knowledgeable....

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a tremendous job hanging my tv!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great great team of installing quick and polite

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Top notch service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, professional, patient and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with final results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was installation of a present television. "Because of it's age (10 years) it required a special wall mount. It took some time to order and get the correct mount, However, once it finally arrived, the installation was done very professionally. Aaron was extremely helpful, neat and polite. I was very pleased with his service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was professional and timely. The reason I gave them only three stars is that the mount started to pull out of the wall with the 65” brand new television! I called and they came out the same day and used longer screws and it’s been fine now. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the time got back from when it was originally supposed to be delivered the guys are very courteous. The delivery crew did a great job. The stove was a little bit bigger than the one that was there which is unusual but we will figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Hook up Service by GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly service in hooking up my new large TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    job well done... he really knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helps luddite enter the modern age!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was really that, and more! Quick service, thorough instructions for an old lady luddite and great humor. What more could you ask for??

    I would recommend this to a friend