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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1014 Showing 20,261-20,280 of 38,693 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice TV Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV bracket. I like the adjustable & easy to move the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyree was my Geek Squad rep. He mounted my TV and sound bar. He was fast, a perfectionist, and most of all very professional. He takes pride in what he does and is VERY informative. Kyree went above and beyond and did an excellent job! Because of his service, I would give the Geek Squad a perfect NPS (net promoter score).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, they came and installed and where very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fit and Motion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was perfect for the tv we selected. We had the Best Buy team install it . She did it so quickly and skillfully. My 18 year old loves his 55” tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in did a very good job hanging my tvs, excellent work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job was some professionally and looks really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 installs over 3 months... consistent excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third time, consistent excellence. Great customer service. Respectful of property. Skilled installation. Attention to detail. Setup after install. Went the extra mile.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went as it should. Easy and fast!Great crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were really friendly and made it to my confusing apartment location without issue. Before I could ask them if they wanted a drink, they were finished mounting! They took time and helped me set it all up and explained everything. Really a great service and worth it. Thank you guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad came in and hung my 70 inch tv without breaking a sweat. They connected everything and my family and I have enjoyed ever since. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad arrived on time and they were very professional and quick to start what they had to do. I had questions and they were able to answer all of my questions.I am pleased with the work that they did and would recommend their service to everyone I know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Very friendly and knowledgeable. Set up the tv for me. Offered to haul the old tv. Good workers. Appreciated what they did for my family

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Everything went good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very profesionals. Thanks geek squad , quick process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over Mantle Pull Down Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MM700 pulldown mount is a bit tricky, but very neat and was expertly installed by Geek squad. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick, nice and did an amazing job with the wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Large screen wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great and securely holding my large screen tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to mount our tv was fantastic! Completed the job in a minimal amount of time and reset our devices perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation service was well worth the cost. The installer was here at the appointed time and conducted himself in a friendly and respectful manner. He was very careful with what he did and respectful of our house and contents. He took the time to explain the new TV to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent saw I had a sound bar and offered to mount it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely impressed with the ease and professionalism shown by the team that installed my 85” tv that I was blow away by the speed honestly it was so fast I barely knew they were here don’t hesitate to have them install for you as well!

    I would recommend this to a friend