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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1015 Showing 20,281-20,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV and Soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. They mounted the TV and sound bar, answering all of my questions. Stephen explained how everything worked, how I flipped back-and-forth between XFinity and Apple TV while Don answered moms questions. They were a great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i like best buy geeksquad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love geek squad service .install ,wall moutan was very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff did a challenging install great! Mounted the TV & ran cable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and great instillation. Highly recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great & professional. My only complaint is that they didn’t leave the paperwork from my tv or soundbar! I hate having to try to look this stuff up on a computer while simultaneously trying to figure out how to do something with the tv, etc. Very disappointed & frustrated as I waited 3 weeks for them to show up at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and helpful. They also help me on a few other small issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderful job, knowing exactly what needed to be done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put my daughters tv on the wall and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation service was very satisfying and excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was friendly prompt and honest. We Would definitely splurge on the geek squad set up again. They did an excellent job setting up our new purchase. Thank you Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, quick and very friendly made the visit enjoyable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. had done work in the building before so knew what they needed and how to properly install the TV on a brick wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were fully qualified snd did more than I expected to install my TV and ensured that it was fully operational before they left the house. Great job. 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional and had a good sence of product knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Enjoying my mounted tv & sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my purchases & cleaning up after.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was sooo smooth and no delays!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers where very professional did a great job on time

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job removing my old TV to make room for the one

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Accurate install. On time and cleaned up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very courteous and helpful in timely doing the installation of the television. I would recommend them for my future installation needs.

    I would recommend this to a friend