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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1015 Showing 20,281-20,300 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, quick and professional install. came at the agreed time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wall bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were great and good workers. did not mind having to move it some after being put up. they said we here to make sure you are ok with where you want it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great. Third Party sucked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great! Third part service sucked! Make sure you get Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing our new 65" TV. They did have to come back a second time to get the remote and sound bar to work correctly with Direct TV. They were very patient, polite and knowledgeable about our TV and the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be using home Geek Squad in the future for my home electronics. I cannot say enough great things about my technicians Julian and Trent. They setup my Sony 65" OLED TV with ease and I could not be happier. I will continue to give Best Buy more business in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice wall mounted TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived in time and did a good job installing our 65” 4K TV on top of the fireplace. They were respectful to f the property, wore bootys. They charged me extra 50$ for fireplace mounting which they claimed is advanced installation which I was okay.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    He knew his work .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He had the knowledge and experience to install my tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing mounting of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and excellent job! Timely done and great setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time to install my new 58" tv , purchased elsewhere. They installed a new mount, then installed the new tv on the mount. They were friendly, professional and knew what they were doing. Well worth the installation fee. Good job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. Installed quickly. Professional and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. Installed quickly. Professional and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Delivered and mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with delivery and mounting of my new 65 inch Sony TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounting

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and it has worked out great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    service was excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was excellent new exactly what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was a gift for my parents along with the TV they picked out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv, connected all my devices, and answered any questions I had. They made sure everything was working correctly, and took care of any issues that popped up. I was very happy with the job they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with Geek Squad; great install service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a large (55 inch) TV and made an appointment for Geek Squad to mount it to the wall using a Rocketfish wall mount. They did a great job! They were super helpful and patient, asked me exactly where I'd like it installed, and made sure the TV was centered between the windows and was a good height for viewing. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service for the mechanically challenged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were polite and efficient. They were careful to clean the floor of debris and took all of the packing with them so that my home was clean when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was done quickly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the sound and visual qualities of this TV. The installation was done very well and really enjoy watching and listening to my new TV.

    I would recommend this to a friend