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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1017 Showing 20,321-20,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Fast and professional!! Would recommend agaim!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installation done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation done in a timely, thorough and professional manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired Best Buy to hang my new 82" TV and to my surprise the on line booking was easy and worked well. The guys that showed up were on time, clean and did a great job! I will use this service again. My only reason for not giving them 5 stars is that the TV is not flat on my wall, it's leaning forward due to where and how they attached the box to the back. If I knew then what I know now I would have had them put the box in a different location so the TV sat flat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful! Super helpful, fast, and excellent clean-up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Team! We had the best experience! They mounted our tv and made sure that it was right and helped us with the setup of our device. It really helped that they were both patient and kind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast and efficient, and set it up much faster than we ever could.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficent mounting job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent and efficient job of mounting the television

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that came out to install did a great job. They were very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grear geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys,installed .y tv,no fuss moved my mount ,hid all the wires,made sure all worked these guys are great.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The guys did a great job and were very professiona

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job and were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who did the work for me were great. Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent, I believe named Tyler, was efficient, knowledgeable and mounted the TV exactly where we wanted it. He explained the TV to us and connected everything back up including the surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by the team, very professional and neat work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job removing the old and hanging the new TV. Made sure everything was working properly and looked how it did when they arrived. They were respectful of our home and removed all debris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and installed my 75 inch TV couldn't have been any nicer or more professional. They showed up on time and completed the job efficiently. I highly recommend the service and my installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt and extremely courteous and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Greek squad installed my TV very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV well and connected to other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was very professional, they offered suggestions that saved me money on unnecessary add-on items that I initially thought I would need. They were also very insightful on cable service options that also made things work great. Good job, the service and protection is why I go to Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give more than 5 stars I would. The 2 gentlemen that installed our wall mount smart tv were prompt, courteous, knowledgeable, considerate, efficient, and simply a joy to meet. If you want the job done right, these are the guys to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my devices pretty quickly and set them up for me.

    I would recommend this to a friend