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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1017 Showing 20,321-20,340 of 38,692 reviews
  • Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice and friendly. Also they were fast and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was friendly prompt and honest. We Would definitely splurge on the geek squad set up again. They did an excellent job setting up our new purchase. Thank you Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents were knowledgable about the setup and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my New LG smart TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents installed my new LG 55" smart tv and connected all the HDMI components including my sound bar. The new remote is a little complicated and takes getting used to but the viewing is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided. Also took the time to explain step by step whar was being done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My installers were so knowledgeable and profession

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monted Tv and installed sound bar. I would buy again just to have the the installers come back. They explained everything on how to use. Also to setup on our phones. The best!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did good work really did it wit care and efficiency really appreciate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was a breeze!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't remember the installer's name, but he was so helpful, friendly and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, easy, professional installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and assisted in making sure all cables were routed and installed correctly to all connected devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 77 S90D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very professional. Highly rate the Geek Squad guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely hire again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek square team was amazing, easy to schedule, work with and very knowledge. Very fast and clean work space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Team! We had the best experience! They mounted our tv and made sure that it was right and helped us with the setup of our device. It really helped that they were both patient and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: Quality craftmanship you can count on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is wonderful. They perform excellent quality of work. They installed mount, set up the 55" TV, ran it thru the Settings set up all in under 1&1/2 hrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad (Arthur and Lydell) did a great job of setting is up, it to the wall, mounting the 85" Samsung Q80C to it, and explaining the features..thanks fellas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knew what they were doing. Very quick and helpful. Lucky they had an extra mount for installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was courteous and timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV to the wall and made sure all apps were working as they should.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kosta did a wonderful job neat and professionally mounted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job mounting 55 inch TV but with issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were professional and respectful. They did a beautiful job mounting the TV. The TV was mounted less than a month ago and I have lost the screen on the TV twice. The screen says to check the power connections. The first time it happened I shut the TV and started it again by pressing the power button. The second time it happened I had to reboot the TV. If this occurs again I will make an appointment for the Geek Squad to correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew supervisor was knowledgeable, helpful, and very courtious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men from the Geek Squad did an excellent job of remounting our 55" TV. They are fine people. The TV had been purchased two years ago and the original mounting was not done properly and almost came off the wall. These young men can come to my house anytime.

    I would recommend this to a friend