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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1017 Showing 20,321-20,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    The squad is mod!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know what I would've done without this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and installed my 75 inch TV couldn't have been any nicer or more professional. They showed up on time and completed the job efficiently. I highly recommend the service and my installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job, measured area on fireplace to center the tv, called before coming so I would know when to expect service, and cleaned up and disposed of boxes for my convenience I will use the geek squad again and highly recommend their services to my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was excellent let us know when they should arrive and arrived on time efficient and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents arrived in timely manner, Installed my new television on existing mount and showed me most of the new TV's functionality. They even assisted me with another issue (covered under my Total Tech agreement).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as could be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were excellent. They communicated well about when they would arrive and arrived on time. The mounting and set up went smooth and they hauled the old set away as asked. If I have anything negative to say is that they could have cleaned up behind themselves a little better but at least they tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job removing the old and hanging the new TV. Made sure everything was working properly and looked how it did when they arrived. They were respectful of our home and removed all debris.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Attentive to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure that everything worked great before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luis did a great job mounting and setting up our new LG TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv and they mounted it perfectly on my wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value when coupled with Total Tech Support

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the efforts of the Geek Squad. Unfortunately they missed the original installation commit date due to one of the two Geek Squad members calling out that morning (I wasn't notified until the scheduled day obviously). This was very disruptive. They did reschedule quickly, but I felt they were rushed to complete the installation service given the lead accommodated by working on his scheduled day off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tyler was TERRIFIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler was knowledgeable, respectful, & so helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job completed by the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was installed and everything was connected correctly. The installers were professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the job it's meant to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount is easy to install and works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and install. I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out did a great job. Normally I would do this myself. But opted to have it professionally done and it was well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the installation service is a good idea to avoid damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting an appointment to have my TV installed was very easy. They sent me a list of the things that needed to be done before the appointment. They took all the trash with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done Guys !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great...very, very professional...answered all my setup questions...once done, give me a much needed demo of my new TV...I appreciate them so much and would use this service again...THANKs !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT VALUE FOR THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU ARENT HANDY LIKE MY SELF THIS IS THE WAY TO GO

    I would recommend this to a friend