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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1018 Showing 20,341-20,360 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    best service ever !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they hang the tv very fast. Bestbuy is the best !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very knowledgeable and took the time to explain how to use the remotes. Very respectful of our home no mess after the install to clean up. Very impressed that they use covers for their shoes. Have used this service before and it is wonderful to know that the quality and knowledge is still there.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV'S and the Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with my purchases and the installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work by the GEEK squad!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the TV Wall mount quickly and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes installing a TV a cinch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hang the TV myself, but with such a big screen, it was easier for me to just pay for Geek Squad to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Great Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! They called a few minutes before arrival to give eta and arrived right on time. Extremely polite and mounted our new 65" tv quickly and efficiently. They even took off the box that the tv came in and all the trash that was in the box. No mess. Completely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took their time and made sure everything was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, professional service with amazing attention to detail, ensuring the mount was placed balanced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charles is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charles mounted and connected our 85" TV yesterday and did a wonderful job!! I would highly recommend him! He went above and beyond for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job, got everything connected and installed wall mount very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done Guys !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great...very, very professional...answered all my setup questions...once done, give me a much needed demo of my new TV...I appreciate them so much and would use this service again...THANKs !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my New LG smart TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents installed my new LG 55" smart tv and connected all the HDMI components including my sound bar. The new remote is a little complicated and takes getting used to but the viewing is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great! Ironically there’s an issue with the audio of the TV and Best Buy is honoring extended return date and exchanging for a new one!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect for size of my room and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very prompt and professional installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great and did a perfect job with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did great with mounting the televisions and connecting everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved and had to have my 85" TV remounted in my new house. People showed up on time, installation only took about 30 minutes. TV looks great. My only complaint is that they won't transport the TV, even for within city moves. I had to dismount it from the old house myself (unless I wanted to pay for two separate appointments) and rent a truck to move it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was prompt, friendly, and skilled in mounting my TV. I should have asked for more help in understanding and using the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED WALL MOUNTED BARCKETS AND TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and wall mounted brackets installed in living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents arrived in timely manner, Installed my new television on existing mount and showed me most of the new TV's functionality. They even assisted me with another issue (covered under my Total Tech agreement).

    I would recommend this to a friend