Customer Ratings & Reviews

The Geek Squad team did a great job! They were on time, courteous, flawlessly mounted the TV, cleaned up all packaging & showed us how to use the TV.

The agents were very professional and understood exactly what we wanted.

Sarah and Abraham exceeded expectations on a high mounted 100lb+ 86" TV. Professional installation included centering, leveling, organizing cables and checking all the functionality. Really appreciate the work and I will ask for them by name on future installs.

It excellent to have, and not have to worry about anything out of your region service. You could just call them and let them know and they will respond quickly.

If you havent done mounting before and need someone to do it for you, geek squad is a good way to go. I know it varies by branch but mine is great. All around good guys and made sure everything is aligned and connected to my devices. They will also clean up after themselves. Would recommend this if you need help.

The Geek squad agent was proficient, punctual, and well mannered. The installer presented himself in a professional manner. Geek Squad agent made sure the TV was operating correctly before departing.

was connected with great ease with no problems whatsoever

I made the mistake of getting a TV delivered and it arrived with a cracked screen that was not discovered until it had been mounted (by someone else). Best Buy replaced the TV, delivered it and mounted it. After telling me they were going to have to charge me, I instead got a refund. This is why I will always go to them first!

The geek squad agents opened the box, set up the tv at the location I requested. Plugged it in, set the remote control and showed me how to use it. I recommend purchasing totalTeck for all your Bestbuy products, you will appreciate you did.

My new T.V. was delivered and installed perfectly.They used the old mount and were meticulouse in their work.My question is some installations are much simpler than others so the installation costs should be made as to the difficulty not an established 199.99

The new tv and sound bar were set up flawlessly. Justin and Nathan were great! They were very patient with our questions regarding the new technology. We learned a lot.

The guy's were very professional and knew there staff quick cleaned up everything and answered all questions.

The agents were very polite, helpful and did a great job mounting w tv

The geek Team did an excellent job of installing the new TV and helped us to configure the profile for the remote control. Very professional and courteous. Excellent!!!!!

Getting an appointment to have my TV installed was very easy. They sent me a list of the things that needed to be done before the appointment. They took all the trash with them

Tv mounted well. We have it mounted in the corner and it looks good

The Geek Squad exceeded all of my expectations. They were professional, courteous, and solved all my problems. They even fixed Mediacom's screw ups. They acted like they really cared about me as a customer. It was an enjoyable experience.

Geek squad has always taken the time to help no matter what we have needed involving our computers and tablets. Take the time needed and always offer any more assistance. Easy to work with on phone and in chat.

A flawless installation of my TV, mount, sound bar, and DVD player. Very professional and knew exactly what they were doing. I bought what I thought was a long enough HDMI cable, but it was too short. No problem! They had the right size on their truck, and traded me at no charge. Highly recommend so that the installation is done right.

We purchased a 75 inch flat screen and had it delivered, thinking we could get it up on the wall. Not so. Geek Squad came out within a couple of days and mounted the TV and did some basic set up. They attempted to do a neat job of putting zip ties around the cables, but we had to cut them because the cables were too short the way they left it. The installers were very professional and left our living room neat when they were finished.