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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1018 Showing 20,341-20,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Did A Great Job Installing Our TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad delivered our new TV (Sharp 70") and installed it in our living room, replacing 55" Samsung which we had them relocate and install in our bedroom. Both installations were done in around 1.5 hours as mounting brackets were already installed and feel they did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and successfully mounted two TVs and took away teo old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff who came and mounted my TV where kind and courteous and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew delivered my t. V. And installed it as we had requested . Excellent job!!! Very expertise in knowing what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and easy to work with. Made sure existing soundbar was working with the new tv. I would recommend their service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great. No problems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and Jason were great. Very personable and informative. Installation was smooth and complete. However, we forgot to tell them about our echo devise, to be added to the new wifi that was installed. I was able to connect to our new wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and tidy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service, would highly recommend!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great and gavery awesome tips. Did not take long at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job but i wish that arrival window could shrink

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad installers are the best and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Very helpful in explaining new tv. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mounting bracket from best buy in store from Mohegan Lake, NY store. Product was great quality, but didn't have a chance to use it because I moved from that apartment. I would definitely buy it again if I were to purchase another tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    proffessional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in did a very professional job excellent service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great. Everything came out just like I wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Made a wiring mistake with the new Marantz AVR.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my new SONY 65 inch TV on my existing wall bracket and wired everything up to the new Marantz AVR. The 2 front channels from the AVR were supposed to pre-out to my Sunfire 2 channel Amp to power my large front speakers. They connected the right channel to a subwoofer pre-out. I had to correct the mistake when I noticed that no sound was coming from the front right speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch TV install and set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that did the mounting and set-up were excellent. They did it quickly and knew exactly where to mount it. couldn't be happier with the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, excellent service, full clean-up after completion!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was easy to install and fits television perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation team and mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an awesome job mounting our 65 inch t.v.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. I am very pleased with the service.

    I would recommend this to a friend