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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1019 Showing 20,361-20,380 of 38,693 reviews
  • Rated 5 out of 5 stars

    Wall mount of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who was sent to my house to install my big screen / flat screen did an absolutely fabulous job. He was professional, but very friendly, and PATIENT with two older folks who do not fully grasp today's technology at the pace younger folks may get this. Anyway, I was lucky to have such a patient, friendly installer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service, a little pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was performed very well and timely, and the appointment was even moved up during the day. The agents called ahead of time and asked if I wanted to reschedule due to a cancellation. The cost is a bit high ($200) for the 70"+ install I think it was, since it took about 30 minutes to do. However, my install was pretty simple and I could see how it could take quite a while longer for a different scenario.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendly and punctual. They know what they’re doing and were sure to clean up any debris afterward. It’s just a little pricey for the time it took to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Team! We had the best experience! They mounted our tv and made sure that it was right and helped us with the setup of our device. It really helped that they were both patient and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for everyone! Fast and efficient. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV in wall which was wooden .Did a clean job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was professional and timely. The reason I gave them only three stars is that the mount started to pull out of the wall with the 65” brand new television! I called and they came out the same day and used longer screws and it’s been fine now. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that mounted our new TV were super. They called about 15 minutes before they came, checked that they had everything correct and were on their way. The job went smoothly and my wife and I are very pleased with both the technicians and their professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 65 inch Sony TV was brought in by Geeks and unpacked, installed my old sound bar bought out side Best Buy without any fuss

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to install my 55in Samsung TV..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my New LG smart TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents installed my new LG 55" smart tv and connected all the HDMI components including my sound bar. The new remote is a little complicated and takes getting used to but the viewing is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    The technician replaced the TV mount efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced the slim fixed Sanus TV mount with one that can tilt.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job installing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a super job of installing my new 75" TV. They were very courteous and efficient. They were careful in measuring the height to place the mounting and cleaned up everything before they left. If you are having a large screen TV installed, I would recommend that you pay the bucks and let the Geeks do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 75" TV for church

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents quickly mounted 75" TV to front wall of church, helped link to computer, and cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly executed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally, my husband and I would install this ourselves, but it was a surprise gift for him. They did an amazing job...timely, fast, respectful and tidy. Perfection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly , punctual, informative, professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my Smart TV & explained its work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and the soundbar. They were very helpful in explaining how my Smart TV works and in using the various features with the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great great team of installing quick and polite

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Simple efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small tv that need to stay in a fix place

    I would recommend this to a friend