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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1020 Showing 20,381-20,400 of 38,693 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Prompt, Courteous & Knowledgeble Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt Courteous and Knowledgeable Geek Squad TV Installers

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product tv mount can be positioned at any level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 10 Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that delivered and hooked up my TV were fantastic. They knew exactly what they were doing and answered all my many questions with confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded Our Expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super impressed with the Geek Squad. Exceeded our Expectations. Very Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to mount our tv was fantastic! Completed the job in a minimal amount of time and reset our devices perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    40tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size tv for my room. Nice crisp picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install by the Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an amazing job! Their communication prior to arrival was “spot on”! They were very professional and the installation did not take long at all. They also provided a great demo for both TV’s. Their cleanup was like they were never here. I would highly recommend the Geek Squad to perform anyone’s installation. A++++++.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install experience exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was great...could not have been more helpful. Very pleasant to deal with. Extremely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newtv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer did an amazing job. Very professional in his work and he had a great attitude when showing us how to navigate through everything with the new remote. He answered all of our questions and we’ve been enjoying our new tv and theater surround sound since. Thanks so much.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was great Install was great install was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install amazingly fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and neat. Both men very pleasant and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad came in and hung my 70 inch tv without breaking a sweat. They connected everything and my family and I have enjoyed ever since. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works great much nicer then are old one we have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that went to do our mount service at first we didn’t know where to put the mount on the wall cuz we couldn’t find some studs at first but he was able to and we were able to hang the tv and he was very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 Stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome! They called when they were on their way and arrived in the time window provided the day before (robo call). The pair were experienced and knowledgeable and had the tv installed quickly and easily. I highly recommend this service for tv installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech installed our tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service installer was awesome. He called in advance to give us the time he was to arrive and then called again when on his way. He mounted and connected the TV and our Roku in about 30 minutes. He was a delightful man.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large tv install, audio install and hookup. Well worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just a tv, i have really expensive tv just like i have lower price tv however they all function the same because if the movies or shows you’re watch are not 4k than theyll look just how they were film so youll get top quality only if movies or shows are top quality and if wifi is great…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GeekSquad did an expedient job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who brought our TV hooked every thing up and were very polite!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did well with the mounting but they don’t do any real carpentry so don’t expect anything special.

    No, I would not recommend this to a friend