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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1020 Showing 20,381-20,400 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great job mounting my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my new TV to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THEY DID AMAZING JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST AMAZING NO OTHER WORDS MY TV AN SURROUND SOUND IS VERY NICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed our Apple TV and eeros to get better reception. We changed our Internet provider and needed an alternative provider for TV service. Our geek recommended Play Station Vue for TV channels and we are happy with the new service which is a fraction of the price of what we were previously paying.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service guys setup my TVs and helped set them up!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Mounting Service was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable crew. Friendly, efficient and clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job friendly and professional. Explained everything to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service every time!!! Best buy never lets me down. Perfect example of customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were here promptly to install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a nice neat job and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed perfectly. Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installer, knowledgeable, on time, and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers very quick and knowledgeable about installation-very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    1st installer-zero stars-2nd installer-5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first installers clearly had no idea how to perform their tasks and walked out on the job leaving our house a disaster. After complaining to the sales manager he arranged for a competent installer to come, who had no trouble performing the required tasks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    TV installatiom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, polite and efficient. A bit expensive though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad came in and hung my 70 inch tv without breaking a sweat. They connected everything and my family and I have enjoyed ever since. They did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    love the motion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love tv but mount just put extra touch in this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and he called me 30 minutes ahead and he asked me question like how far do you want the TV to be against the wall if you have game in systems he was very professional and I will use the service again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Mount & Installation of 75" LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that came to our home did a fantastic job of replacing our TV mount and then doing the complete install of our 75" TV. The TV had already been sent here, so the entire project took a little over an hour, and they took all the boxes, etc with them. Great Job !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were polite, professional and just all around great guys! They were extremely respectful of my property and knew exactly what to do. They cleaned up their mess as if they had never been here! I highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my tv quickly and professionally. They were also a great source of information concerning some questions I had about possible service providers and what they offered. They knew what they were doing and how to educate their customer on how to use a new product.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Installation of large tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional; arrived on time and completed the job

    I would recommend this to a friend