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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1021 Showing 20,401-20,420 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys who set up my TV were great! They were very good at their job, knew what they doing and worked very efficiently. They answered questions I had. I would use this type of service again! Since we are not good at DIY projects, we knew we couldn't install the TV ourselves. Best to leave it to professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't understand what you mean by "Title".

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE WAS given. I especially want to give kudos to the gentleman who installed the TV. He was very knowledgeable about TVs. That was nice that you send out people that are in the know about the product they are delivering

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't in love with the idea of paying the Geek Squad to mount and set up my TV, but it was such a great experience and they were very patient while I tried to decide where to mount, how high, did I understand how to use to TV...you get the picture. It's a great service and I'll take advantage of it again when I move.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Very friendly. Well worth the $!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great came in did their job and were very friendly while being professional. Did a good job mounting the Tv even hooked my remote to work my google tv didnt know it was an option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch TV install and set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that did the mounting and set-up were excellent. They did it quickly and knew exactly where to mount it. couldn't be happier with the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount hold large TVs well. Plenty of angle movement.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV wall mint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall and connected all the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly executed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally, my husband and I would install this ourselves, but it was a surprise gift for him. They did an amazing job...timely, fast, respectful and tidy. Perfection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time , efficient install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome from purchase in the store to install. Arrived on time and it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and easy to work with. Made sure existing soundbar was working with the new tv. I would recommend their service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs Up !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to install my television were awesome. They were very professional and worked swiftly. The area they had to install it was a little difficult but, they managed it well. I had a very good experience and plan to use this service again very soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service installing-mounting a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service was great - they did all as they supposed and they were within a reasonable time - the only thing that could be better is to call you in advance a day before to make sure you are cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great, the mount isn’t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great both times they came out. But the mount is not recommended, I bought a 75” and this mount should support up to an 85”, but it keeps tilting to one side so I have to adjust it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The set up of everything was fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up everything very quickly, explained everything clearly and took away our old tv.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    installation was well donevery satisfie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good installation Outlet who showed up were very professionals d efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pleasue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who delivered and set up my television were true professionals. Respectful, clean and darn good at their job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Loveit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have to do it myself plus they're cool af! So yes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were on time, personable, professional and efficient. They answered my questions with satisfactory answers and were beyond the call to reattach my system since the one I had was really antiquated (plasma TV with separate audio/video components). Thank you for responsibly disposing of my old TV and AV units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Received great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent provided excellent service. Worked neatly, made sure everything was operating (and ,more importantly, made sure that I knew how to operate everything) before he left, answered my questions, and last but not least, hauled away my last old (tube) television-which was too heavy for me to lift.

    I would recommend this to a friend