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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1022 Showing 20,421-20,440 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by our guys that had to come out three times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer knew well the TV's functional design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer knew various ways to connect audio between an AVR receiver and the Sony TV. Josh suggested connecting streaming devices directly to TV and sending only audio signals to the AVR. This, in turn, allowed us to send audio to a TV connector that streams the audio to my hearing aids. Very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technicians were prompt and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad visit was so professional. I received reminders and requests to prepare for the visit. When the techs arrived they were very knowledgeable and got the job completed including setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has installed 3 tv's, 2 sound bars, a convection microwave, and solved issues on my other purchases. I am so happy to be a Total Tech member and have the Geek Squad there for me.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and very professional work very informative

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and efficient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did an excellent job Quick and efficient. He didn’ have much of a personality. I had to wait almost two weeks for delivery and installation. Purchased on 8/2 scheduled for and installed on 8/14 I find that unrealistic! Was told that due to all the construction of multiple apartment complexes here that installers are tied up with these importAnt “House Accounts” Doesn’t say much for us “Peons”

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my TV on it's new stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mounting, great job done by Geek Squad....

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very sturdy mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers were quick, but thorough. Very friendly...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and install went smoothly. Great Technicians

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    They were efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and clean with install. Recommended auxiliary items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 Geek Squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very good and knowledgeable good job taking care of setting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 installs over 3 months... consistent excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third time, consistent excellence. Great customer service. Respectful of property. Skilled installation. Attention to detail. Setup after install. Went the extra mile.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    it looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our new TV is mounted in the bedroom and it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was friendly and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted and setup. Agent was extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents that installed my TVs were absolutely wonderful. Very informative, polite, respectful, and considerate. They were very thorough and neat. I could not have asked for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv.. clear picture and the price was good tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. had done work in the building before so knew what they needed and how to properly install the TV on a brick wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Informed quick and thorough… polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 10 Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that delivered and hooked up my TV were fantastic. They knew exactly what they were doing and answered all my many questions with confidence.

    I would recommend this to a friend