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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1023 Showing 20,441-20,460 of 38,692 reviews
  • Rated 5 out of 5 stars

    Patience and knowledge were exhibited by agents.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and set up the sound system comprising a Marantz pre- amp/amp, a pair of bookshelf speakers and a center speaker. This comprised choosing the best combination of audio equipment I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service, great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave me constant updates on their arrival that REALLY helped! They were on time, very friendly, efficient, professional, and answered my questions. They mounted and set up my TV with skill and precision. I'm looking forward to working with them again. Thanks, Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Not a bad choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super quick and easy to install...works perfectly and decent price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service was awesome! They installed all my devices very quickly. Mounted two large telephone and adjustable mounts and a sound bar. Plus Hooke me up to my internet and showed me how to work. I’m a bit technically challenged so it really helped. Thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, tidy and very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that came over was very professional, thorough and did a fantastic job setting everything up. Everything they did was tidy, they zip tied excess cords and frankly did better then I expected. I would recommend to anyone who needs basic services.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys were Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look forward to my next install. Total Pros.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentleman who came notified when they were coming, did a great job on the installation. They helped after to show me how to use the tv and cleaned up after. The were very nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and trustworthy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 75” Samsung 8k TV. The display is quite delicate. The guys who took care of job handled it well carefully and mounted it exactly as i wanted. Would definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care install my TV’s in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the results of my set up and being made aware of the wireless surround sound system, and limiting the need for wires running everywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Premium wall mount...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice wall mount easily installed and secure...Very adjustable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They made it look easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers from best Buy arrived on time and took down my upstairs TV from the wall mount, installed my 55" downstairs TV upstairs on the wall mount and set up my new 65" lg and connected everything to working order in less then 90 minutes. I was impressed. There was no doubt they knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my Smart TV & explained its work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and the soundbar. They were very helpful in explaining how my Smart TV works and in using the various features with the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers were the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure I was completely satisfied with my TV before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation of my 55 inch wall mount TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was very good at setting up, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV no issues perfect measuring and confirmation before wall install. Professional and courteous at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB delivered and installed TV on date promised. TV wired up and tested and we were given basic operating instructions. No problems. All agents were friendly and courteous, answered all questions asked, and left our home clean. Good service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad so professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad representatives that came to my house were the best. They were so professional and helpful. I want them to install my next purchase and all future purchases Could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our television correctly with the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, friendly and knowledgeable about installation

    I would recommend this to a friend