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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1023 Showing 20,441-20,460 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was very friendly and great on time thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team members are professional, efficient and friendly. Highly recommend using them for any installation you may need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Very friendly and knowledgeable. Set up the tv for me. Offered to haul the old tv. Good workers. Appreciated what they did for my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad hang two televisions for us. They arrived on time and did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is excellent very professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek quad 75in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad hung our new 75in tv and did a perfect job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV on my wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job! Thank you Geek Squad & Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wall bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were great and good workers. did not mind having to move it some after being put up. they said we here to make sure you are ok with where you want it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new tv and made sure it was connected to our surround system, I-pad and laptop. He was very knowledgeable and when the mounting hardware was not compatible with the existing bracket, he made sure he secured the proper pieces to make it right. Great support and fantastic customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suzi Chantre was professional, kind, and efficient. He offered advice on placement and I’m so glad I listened instead of going with my original placement plan. I’m thankful for such a wonderful experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that installed my TV were great. They reviewed everything with me and cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great came in did their job and were very friendly while being professional. Did a good job mounting the Tv even hooked my remote to work my google tv didnt know it was an option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete professional Gerk service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad had the expertise, tools and even the wiring to complete the TV and soundbar mounting!! Very impressive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squared quick and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick in setting up our new tv and friendly. Our only complaint is that we paid to have our old tv taken away. After several phone calls and a store visit with promises to call, it is still sitting in our living room two months later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always taken the time to help no matter what we have needed involving our computers and tablets. Take the time needed and always offer any more assistance. Easy to work with on phone and in chat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes buying a TV easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected to all my devices and was very knowledgeable and friendly. Love the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fit and Motion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was perfect for the tv we selected. We had the Best Buy team install it . She did it so quickly and skillfully. My 18 year old loves his 55” tv

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good job by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were knowledgeable ,polite & thourough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were polite and efficient. They were careful to clean the floor of debris and took all of the packing with them so that my home was clean when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was my first time using Geek Squad for anything and I was impressed by their clean and professional service! Very very happy with everything! They answered questions and took their time. Everything is perfect! AND it was cheaper then my local AV guy who was nickel and diming me on everything... I highly recommend Buest Buys Geek Squad

    I would recommend this to a friend