Customer Ratings & Reviews

We were very pleased with the job the men did in hanging and installing all the equipment for our new TV. We had them put it on the wall and they measured and did a great job and cleaned up all the mess afterwards. Couldn't ask for better work and also the help they gave to make sure we understood the new controls we had. Thanks Best Buy!

The mount is great, the service was wonderful, would reccomend them highly, very helpful. Work done promptly and neatly. Gave me heloful hints.

Very knowledgeable installers. Recommended the right tv placement.

Great work I would recommend them I have used them in the past as well

On time, efficient, knew what they were doing and did it. Cleaned up and removed both packaging and old tv.

The two gentlemen that showed up to install my new tv did great, they knew what they were doing, did it with a smile, and had great answers to my questions. Splendid people.

The two Geeks who came to install my TV were wonderful! Great job!

The agents were at my home on time and quickly and efficiently mounted my TV and programmed it to go with my cable service. They were very professional and helpful and made sure I could access all of my services before they left. I am thinking about asking them to come and install my Ring doorbell and my smart lights.

The mounting is great. The TV looks so pretty and so clear

Randall from Geek Squad did a fantastic installation job

The crew was professional and timely. The reason I gave them only three stars is that the mount started to pull out of the wall with the 65” brand new television! I called and they came out the same day and used longer screws and it’s been fine now. Thanks!

The technician was polite and professional. Thank you.

Came on time. Neat professional work. Highly recommend.

The actual installation went OK. However the whole process was very frustrating leading up to that. I had made an appointment (soonest available time was 3-4 wks our) that somehow dropped out of the system. When I got the email notification I called and asked about it, to which they told me they didn’t know why and that I would have to reschedule another appointment, which ended up having to be an even later date. The time window was noon-8pm. I told them that because of this change, I would be back at work by that date so it would have to be 3:30 or later as I wasn’t going to take off work for it now, so she told me she was putting that in the notes. Then, the night before, I get a message stating they would be here between 11-2. I called him back explaining that wouldn’t work, to which he initially replied that he wouldn’t come at 3:30 because he would then get home too late. Finally after explaining my frustration with everything leading up to this, he agreed to come at that time after all. Once they came to do the actual installation, everything went fine and took no more than 20 minutes.

Suzi Chantre was professional, kind, and efficient. He offered advice on placement and I’m so glad I listened instead of going with my original placement plan. I’m thankful for such a wonderful experience!

the service was great - they did all as they supposed and they were within a reasonable time - the only thing that could be better is to call you in advance a day before to make sure you are cover

The 2 gentleman who came notified when they were coming, did a great job on the installation. They helped after to show me how to use the tv and cleaned up after. The were very nice guys.

The Geek Squad representatives were professional, conversed well, and talked us through the functions of our YouTube channels until we understood how to use them.

We were so pleased with our Geek Squad representative as he was did the job in no time and was knowledgeable and friendly too!

I have 75” Samsung 8k TV. The display is quite delicate. The guys who took care of job handled it well carefully and mounted it exactly as i wanted. Would definitely recommend this service.