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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1024 Showing 20,461-20,480 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two representatives did an excellent job mounting the TV and showing us how to navigate the software. They were patient in showing a couple of old geezers how to operate a smart TV. We thought service like this had gone the way of the dinosaurs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew delivered my t. V. And installed it as we had requested . Excellent job!!! Very expertise in knowing what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent on all levels!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcos handled everything! He delivered the tv, installed the mount, plugged everything in and made sure everything worked. He even cleaned everything up when he was done. He then took the time to patiently and pleasantly instruct these senior citizens on how to use all the new technology and equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very professional, cleaned up after and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to my house and put up the tv mount and the tv and set everything up did great. I couldn't have asked for better. I would hope that all the Geek Squad people are as good or even better then the lady and gentlemen I dealt with. Let me finish by saying WOW....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out did a great job. Normally I would do this myself. But opted to have it professionally done and it was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job getting our tv hung right where we wanted it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv he was friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv are the best. They really took care of our tv as they were working and made sure our apartment stayed clean once they were done. They also shared some amazing tips as they were explaining main features of our tv. I was really pleased with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of tv and wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After finally getting the appointment finalized things went well. They were calling my dad in Connecticut instead of me in California. After the first missed appointment everything was taken care of. It was smooth and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Awesome work..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and mounted my samsung 43" tv on the wall. The workmanship was awesome and after the work they cleared the debris and shipping package. I will definitely recommend the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Template made installion and positioning very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service.... Be aware, it can be costly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad was professional and did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job. will certainly recommend geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly diagnosed my issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician quickly diagnosed the issue. He also arrived early so I didn't need to wait for a long time before he came. I was disappointed only in my Samsung TV, which didn't have enough HDMI ports to accommodate my Amazon Fire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very thorough job hanging a TV on the wall..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Justus and Nick did a great job installing our new LG 77" TV, plus running speaker wire under the house for my sound system. These guys are incredibly knowledgeable and efficient, and we're very pleased with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job mounting. Very quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV ERECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got something large you need erected? Look no further than Geek Squad. Only Nicole Aniston could get something up faster. Excellent service and like her something to admire when the job is done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let Best Buy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided by Best Buy Tech installers . Very professional and informative

    I would recommend this to a friend