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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1026 Showing 20,501-20,520 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Guys were awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted my tv were amazing and very polite. Made my theater room awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and worked hard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice workers. Spent a lot if time making sure everything was set up correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV was mounted and they review everything. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents that installed my TVs were absolutely wonderful. Very informative, polite, respectful, and considerate. They were very thorough and neat. I could not have asked for better service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    least expensive for a 65 inch TV, appears to be solid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always give great service thank you so much for all the work you do. I appreciate the fast and reliable delivery set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I went with Best Buy for tv mount installations. I had 3 installed at the same appointment. They came in did the work, everything was working and they were very clean. It didn't even look like they had been in my house besides the tv now being on the wall. Even went above and beyond and hooked up everything to the TV's for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men that came out to assemble my purchase item were so respectful, and kind I would want them to come back and assemble every purchase I have with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad worked diligently to remove our old TV and install our new Sony. The limited space for the TV was somewhat of an issue but the team members overcame the obstacles they faced and successfully mounted our new Sony. It is evident that the Geek Squad service is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda pricey but worth it, technician was courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86" TV Wall Mounting - thank you Sarah and Abraham

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sarah and Abraham exceeded expectations on a high mounted 100lb+ 86" TV. Professional installation included centering, leveling, organizing cables and checking all the functionality. Really appreciate the work and I will ask for them by name on future installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went over and beyond so that my family and I have the perfect experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did good work really did it wit care and efficiency really appreciate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were polite, professional and just all around great guys! They were extremely respectful of my property and knew exactly what to do. They cleaned up their mess as if they had never been here! I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionals...prompt, neat, efficient and knowledgeable!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation was Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came in and installed 75” Sony and it was very professional. They listened to what I wanted and also gave feedback based on there experience. Install was fast and perfect. When done they stuck around and answered all questions and explained how to use everything on the television. Did not feel rushed. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by Geed Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by Techs. Installed TV, sound bar and wall mount and did a great job. Efficient and cleaned everything up. Set up TV so directly opens up to favorite streaming service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great.Came on time and are sending

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new T.V. was delivered and installed perfectly.They used the old mount and were meticulouse in their work.My question is some installations are much simpler than others so the installation costs should be made as to the difficulty not an established 199.99

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to go for TV mounting and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers arrived timely after calling that day when on their way and the day before to confirm scheduling. Install went very smoothly. They were very patient with positioning location decision and with set-up for smart tv viewing. Very pleasant and professional. Hauled away old TV and all packaging. Excellent experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time, personable and quick.

    I would recommend this to a friend