Customer Ratings & Reviews

Agents were wonderful! Explained everything and showed us how to work everything. They were great!

The two techs that mounted our new TV were super. They called about 15 minutes before they came, checked that they had everything correct and were on their way. The job went smoothly and my wife and I are very pleased with both the technicians and their professionalism.

The guys were great both times they came out. But the mount is not recommended, I bought a 75” and this mount should support up to an 85”, but it keeps tilting to one side so I have to adjust it all the time.

The installation was sooo smooth and no delays!!!!

Installation service was very satisfying and excellent

These two guys were were so knowledgable, polite, professional, and tidy. They showed up on time, took there time to make sure everything was done perfectly. My 77" Sony OLED looks awesome on my new wall mount...perfectly centered and level.

Outstanding service. Two guys showed up, as the TV is rather large and 2 are needed to mount TV to this stand. Stand has tremendous swivel. Big reason for purchase and I extremely happy.

i love geek squad service .install ,wall moutan was very good

Geek squad rep was on time and explained everything in detail.

Nice job removing my old TV to make room for the one

The agent replaced the slim fixed Sanus TV mount with one that can tilt.

Very Accurate install. On time and cleaned up after.

Luv Best Buy. Not sure what I would do without all the expert help. Always a delightful experience. Hope to see you again soon!

The mount that I purchased is going to be installed on March 13th. 2022 so it hasn't yet arrived. I was originally going to have the TV mounted on the wall, then I changed my mind. After seeing the TV on the stand I decided to have it mounted.

Installation time was quoted and very accurate. My tech was super informative and asked questions so that we were sure to understand everything he was doing. Very highly recommended.

Excellent and professional custumer service by Carla, Christopher and Carlos. Carla set up the remote control and explained to me how everything works.

The two geek squad representatives that came to my house were the best. They were so professional and helpful. I want them to install my next purchase and all future purchases Could not be happier.

The technicians mounted the Tv without issue and were very knowledgeable and friendly. The cleaned up unwanted trash and were very efficient.

The tv mount works good .it is goooooooooooooooood

The Geeks were excellent. They communicated well about when they would arrive and arrived on time. The mounting and set up went smooth and they hauled the old set away as asked. If I have anything negative to say is that they could have cleaned up behind themselves a little better but at least they tried.