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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1028 Showing 20,541-20,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV Install $ Setuo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up team was knowledgeable and respectful of our home. Install was done well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person doing the install was very accommodating to a change in my schedule, and was able to work around it. He kept me advised as to his timing, and was very helpful with the set up of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time very professional showed me how to work tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came out mounted my new 50” Samsung TV and did a great job. They were able to connect all the different components for my surround to the TV and make it work all of them with just one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Two guys showed up, as the TV is rather large and 2 are needed to mount TV to this stand. Stand has tremendous swivel. Big reason for purchase and I extremely happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were polite and kind. They advised me of the best way to proceed. They set up everything on the TV. Ready to watch.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Installation of large tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional; arrived on time and completed the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that came out were professional and polite and super nice and helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was on time, very helpful and did an awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very polite and professional ladies arrived ahead of time to install the TV. They knew exactly what they were doing and were fast and left no mess behind. They also recycled my old TV. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was on time and called prior to arrival. No interruption to our business as the service was completed at our store. Technicians were very friendly and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top shelf Geek Squad Representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representatives were professional, conversed well, and talked us through the functions of our YouTube channels until we understood how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was prompt, friendly, and skilled in mounting my TV. I should have asked for more help in understanding and using the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charles is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charles mounted and connected our 85" TV yesterday and did a wonderful job!! I would highly recommend him! He went above and beyond for us!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    make sure you know what you are getting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting the 75-inch TV but they didn't do a good job cleaning up after themselves. The lady I spoke to on the phone to book the service said the wiring would be covered and it was not, and cables would be run to the box, again not the case. Trash was not hauled away. A little pricy for the service you end up receiving. Did not get hooked up to Xfinity by the Geek Squad, Xfinity had to come back out to set it up which cost me another $75 service call.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Don't loose these two quality folks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piper and Katlyn were professional, helpful and did first rate work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed our TV were professional, cleaned up, and made it look easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation time was quoted and very accurate. My tech was super informative and asked questions so that we were sure to understand everything he was doing. Very highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you havent done mounting before and need someone to do it for you, geek squad is a good way to go. I know it varies by branch but mine is great. All around good guys and made sure everything is aligned and connected to my devices. They will also clean up after themselves. Would recommend this if you need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very honest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job. I appreciated the honesty when my first "new" tv turned out to be an open box with someone else's name in it. I would have never known if they had not told me during set up.

    I would recommend this to a friend