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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1028 Showing 20,541-20,560 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tell squad was amazing friendly quick and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent (Nash Smallwood) and his partner installed my wall mount TV quickly and efficiently. They work together very well as a team and didn't seem bothered with me watching over their shoulder. I learned a lot. Very polite and considerate. On a scale of 1-5 I'll give them 15

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely friendly efficient service. Respectful and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent TV Mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad do the mounting for my TV they did an excellent job. They arrive on time friendly and professional, they listen to my instructions how I wanted to mount. They fast twenty minutes. Demonstrate before leaving.... The mount is of excellent quality full motion and easy access to connect cables at back of TV. Thanks Geek squad excellent job... I will use them again and recommend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike's 85" Sony T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store tech installers were very excellent in installing my 85" Sony T.V.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good installation with knowlegeable installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't do it yourself. These guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents that came to the house were incredibly respectful. They called ahead of time, followed all of the Covid protocols to make sure that we were comfortable and did a fantastic job setting everything up. Cant recommend the service enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install of new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came when said they would, made sure all connections worked, took away old tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad guy did a great job mounting my flat sc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time and installed the tv perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the absolute BEST. They understand how to take care of their customers, and I won't buy any electronics or appliances anywhere else. Being a TotalTech member is the best $199 I ever spent. These guys get it done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation of my Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent Zachariah was fantastic on setting up my television and also pairing my sound bar too. Very friendly and acted in a professional manner. He also removed my old television for recycling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agents were exceptional. They were professional and well prepared to do a great installation service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was great, installed TV in about half an hour, friendly, professional, fairly inexpensive, nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grear geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys,installed .y tv,no fuss moved my mount ,hid all the wires,made sure all worked these guys are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely helpful and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great - efficient and helpful. I had some issues with the call center and they were able to get me in touch with a wonderful manager who addressed my issues and got me on the right path.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was on time and called prior to arrival. No interruption to our business as the service was completed at our store. Technicians were very friendly and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an 82" television mounted by the Geek Squad. The installers were great and the day of the service they telephoned numerous times to keep me updated on their arrival. They truly seemed to enjoy their work. The installation was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad exceeded by expectations in the install of my new large TV and the moving of the one they replaced to my upstairs Bedroom. They removed the Large TV and took it away. They also put together the new TV Stand for the TV that was moved upstairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation time was quoted and very accurate. My tech was super informative and asked questions so that we were sure to understand everything he was doing. Very highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people to do business with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable crew came in hung the tv also suggestion a mount for my wall type that saved me the hassle of having to run to store because they had it on hand.

    I would recommend this to a friend