Customer Ratings & Reviews

The installation was very professional and helpful

They mounted my new SONY 65 inch TV on my existing wall bracket and wired everything up to the new Marantz AVR. The 2 front channels from the AVR were supposed to pre-out to my Sunfire 2 channel Amp to power my large front speakers. They connected the right channel to a subwoofer pre-out. I had to correct the mistake when I noticed that no sound was coming from the front right speaker.

The guys were very nice and efficient. They pointed out problems that needed to be corrected, how to correct and set up the appointment. They also answered my questions and none was too stupid.

100% excelente service! 100% excelente service! 100% excelente service! 100% excelente service!

Main guy was very respectful and knowledgeable about the TV - Helper guy was having a little trouble with the screwdriver! Low rating is because they got some of the cords tangled in the arms of the mount which precluded the TV from being precisely adjusted on the wall. Discovered after they left. I was able to partially adjust the cords myself to mostly correct the situation but if I want full mount functionality, I will need them to come back out to correct the situation. They should have checked behind the TV and for full mount functionality before they left. Also, they didn't explain to me before they mounted the TV the limitations I had on how high I could hang the TV on my existing over the fireplace mount given the existing mount and the TV bracket hole connections. They offered no solutions to deal with the issue.

Preferred not to mount 77" TV on my own. Geek Squad did a great job. Even recommended best height for TV viewing. Also showed me basics of using the remote.

Geek Squad is awesome! They called when they were on their way and arrived in the time window provided the day before (robo call). The pair were experienced and knowledgeable and had the tv installed quickly and easily. I highly recommend this service for tv installation.

I appreciate the efforts of the Geek Squad. Unfortunately they missed the original installation commit date due to one of the two Geek Squad members calling out that morning (I wasn't notified until the scheduled day obviously). This was very disruptive. They did reschedule quickly, but I felt they were rushed to complete the installation service given the lead accommodated by working on his scheduled day off.

Our installer did an amazing job. Very professional in his work and he had a great attitude when showing us how to navigate through everything with the new remote. He answered all of our questions and we’ve been enjoying our new tv and theater surround sound since. Thanks so much.

We love BB’s Total Tech Support program. Moved into new house and have had BB do entire home install of everything from internet to TV’s to appliances. Great experience every time. Technicians are well-trained, professional and very personable. A+ all the way.

The agents from Best Buy did an amazing job mounting the TV and hooking up the sound bar.

Love the tv. The color is fantastic. No problems so far.

The installers where very professional did a great job on time

Great service. Did everything I needed plus more. Xxxx

THE GEEK SQUAD DID AN AWESOME JOB SETTING UP MY NEW 75'' TV! THEY ANSWERED ALL MY QUESTIONS PLUS SHOWED ME HOW TO OPEREATE THE NEW REMOTE CONRTOL. TWO THUMBS UP!!!

The agents did a great job mounting my 70" TV and explaining how everything works. They were prompt, friendly and professional. Great Job!!

They did a great job installing my purchases & cleaning up after.

Excellent installation of an LG OLED 65" with an LG soundbar system in our primary bedroom. Crew was on time and very professional.

The agents mounted the tv and set up the sound system comprising a Marantz pre- amp/amp, a pair of bookshelf speakers and a center speaker. This comprised choosing the best combination of audio equipment I had

The person doing the install was very accommodating to a change in my schedule, and was able to work around it. He kept me advised as to his timing, and was very helpful with the set up of the tv.