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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1030 Showing 20,581-20,600 of 38,693 reviews
  • Rated 4 out of 5 stars

    Great service, a little pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was performed very well and timely, and the appointment was even moved up during the day. The agents called ahead of time and asked if I wanted to reschedule due to a cancellation. The cost is a bit high ($200) for the 70"+ install I think it was, since it took about 30 minutes to do. However, my install was pretty simple and I could see how it could take quite a while longer for a different scenario.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT VALUE FOR THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU ARENT HANDY LIKE MY SELF THIS IS THE WAY TO GO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv and they mounted it perfectly on my wall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and install. I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Joib!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Very respectful of out home. Did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys got in and out. They were a bit late because of traffic but nothing too serious. Would have liked better cable management or a cable management option to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional, courteous, and fast. I appreciated their time to answer my questions and ensure everything was installed perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation is a bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's installation and setup of my new Sony 75" TV was done quickly and efficiently. The agents were courteous and professional. I was completely satisfied with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent team were not only knowledgeable but friendly and took care with my TV and surrounding items while handling the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install T.V. Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional, excellent customer service amazing work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were polite, professional and just all around great guys! They were extremely respectful of my property and knew exactly what to do. They cleaned up their mess as if they had never been here! I highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    proffessional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in did a very professional job excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came out mounted my new 50” Samsung TV and did a great job. They were able to connect all the different components for my surround to the TV and make it work all of them with just one remote.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation team and mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an awesome job mounting our 65 inch t.v.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installers Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers! Explained T.V operation in detail. Took the packaging with them and it works great! Friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are professional, Glad I have TotalTek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents opened the box, set up the tv at the location I requested. Plugged it in, set the remote control and showed me how to use it. I recommend purchasing totalTeck for all your Bestbuy products, you will appreciate you did.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to install my 55in Samsung TV..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a super job of installing my new 75" TV. They were very courteous and efficient. They were careful in measuring the height to place the mounting and cleaned up everything before they left. If you are having a large screen TV installed, I would recommend that you pay the bucks and let the Geeks do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who was sent to my house to install my big screen / flat screen did an absolutely fabulous job. He was professional, but very friendly, and PATIENT with two older folks who do not fully grasp today's technology at the pace younger folks may get this. Anyway, I was lucky to have such a patient, friendly installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed a wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional, efficient and completed the project effectively. They were on time and even picked up any trash from the packages.

    I would recommend this to a friend