Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were awesome! Cleaned up afterwards! On time and knew what they were doing! Thank you!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Little Late but got it done quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They arrived a little after the window closed but not by much. Also I should not it wasn’t the geek squad but subcontractors. That was a bit disappointing especially never being told I would be getting subcontractors. But they were very informative and installed tv quickly.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 4 out of 5 stars
Good Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were friendly and punctual. They know what they’re doing and were sure to clean up any debris afterward. It’s just a little pricey for the time it took to install.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was terrific!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were knowledgeable, timely and courteous. They answered our questions and had us up and running in a nominal amount of time, Hats off to the Geek Squad. Thank you. *I must say the floor sales folks were also very helpful and courteous ...even on Black Friday. Thank you.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed my big tv fast and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were efficient, cleaned up after themselves, and fast! They did an excellent job!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Good work but a breakdown in communication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called a schedule to move our TV and hook up the sound bar and dvd. The contracted agents got here and were very professional, but only had instructions to move the TV. It was a little frustrating that information wasnt relayed correctly. They were very apologetic but said they didn't have time to do anything else that was requested.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung has a great picture and TV as always.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV mounting above fireplace
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were professional. They (2 agents worked together) mounted the TV with care and connected all devices. They were knowledgeable and answered questions making the use of the systems understandable and easy,
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
- Pros mentioned:Installation
Rated 4 out of 5 stars
Mounting a TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works just fine. Let’s pray it stays that way for a while:)
This review is from Basic TV Mounting - 55" and Smaller
I would recommend this to a friend - Pros mentioned:Installation
Rated 4 out of 5 stars
Efficient service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted tv with speed and accuracy definitely recommend this service
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Pro installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These installers were excellent. White glove service from start to finish.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately when the TV came along with the geek squad the TV screen was broken but the guys were amazing and quickly was able to rectify the situation. Within 5 days they were able to get a new replacement TV and take the broken one back! Happy Customer and I love the TV
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad connected it quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents mounted my Tv and connected it to all my devices
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent job completed by the Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was installed and everything was connected correctly. The installers were professional and courteous.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation is a bargain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad's installation and setup of my new Sony 75" TV was done quickly and efficiently. The agents were courteous and professional. I was completely satisfied with their service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad good install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were great! Ironically there’s an issue with the audio of the TV and Best Buy is honoring extended return date and exchanging for a new one!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Top shelf Geek Squad Representatives
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad representatives were professional, conversed well, and talked us through the functions of our YouTube channels until we understood how to use them.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad team members are professional, efficient and friendly. Highly recommend using them for any installation you may need
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Bad situation but Best Buy fixes it !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible ! But it was NOT geek squad That installed it. It was subcontracted out as they were overbooked. The guy was rude and did not let me explain were I wanted it mounted. Best Buy was AMAZING with fixing the situation. I commend how well they handled the situation!!! Thank you !!!! Bad situation but Best Buy fixes it ! That is why I am giving you 4 stars !!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad install was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install team was excellent let us know when they should arrive and arrived on time efficient and friendly
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend