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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1031 Showing 20,601-20,620 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    1st installer-zero stars-2nd installer-5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first installers clearly had no idea how to perform their tasks and walked out on the job leaving our house a disaster. After complaining to the sales manager he arranged for a competent installer to come, who had no trouble performing the required tasks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed perfectly. Works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wallmount install service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is great, the service was wonderful, would reccomend them highly, very helpful. Work done promptly and neatly. Gave me heloful hints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed our Apple TV and eeros to get better reception. We changed our Internet provider and needed an alternative provider for TV service. Our geek recommended Play Station Vue for TV channels and we are happy with the new service which is a fraction of the price of what we were previously paying.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Geeek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did the install and did a good job. I coould not give them a higher rating because they knocked the dvd playerss cable into th wall and couldnt fish it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both techs who came to install and hang my flat screen were excellent, great customer service, knew what they were doing and completed the project in a very short amount of time. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    aldo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounting the TV were exceptionally good. Very knowledgeable and courteous. They explained very thoroughly how to use the TV. I recommend these guys to anyone considering installing a big TV>

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    L

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rommel was very good. He explained everything. I am now waiting for my Best buy cash so I can call Rommel and get a sound bar and installation done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation of my Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent Zachariah was fantastic on setting up my television and also pairing my sound bar too. Very friendly and acted in a professional manner. He also removed my old television for recycling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted and everything was connected. Then the guys showed me how to use the TV and bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony A80L OLED is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony OLED 65 inch is the best TV I have ever purchased in the last 25 years. The sound is as great as the crystal clear screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, tidy and very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that came over was very professional, thorough and did a fantastic job setting everything up. Everything they did was tidy, they zip tied excess cords and frankly did better then I expected. I would recommend to anyone who needs basic services.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service guys setup my TVs and helped set them up!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our television correctly with the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv and sound bar Instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was efficient and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service was awesome! They installed all my devices very quickly. Mounted two large telephone and adjustable mounts and a sound bar. Plus Hooke me up to my internet and showed me how to work. I’m a bit technically challenged so it really helped. Thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV ERECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got something large you need erected? Look no further than Geek Squad. Only Nicole Aniston could get something up faster. Excellent service and like her something to admire when the job is done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fernando and Andrew did a great job of making sure the TV was properly mounted on the wall, and they offered excellent advice on the best gear to go with it. A pleasure to work with!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Mounting Service was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable crew. Friendly, efficient and clean!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    love the motion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love tv but mount just put extra touch in this tv.

    I would recommend this to a friend