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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1032 Showing 20,621-20,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    Superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fernando and Andrew did a great job of making sure the TV was properly mounted on the wall, and they offered excellent advice on the best gear to go with it. A pleasure to work with!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job installing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job By The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents did a professional job and left my property clean. I very much appreciated the care they placed in hooking up my 77” LG tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were great took their time to get mt Frame TV mounted and running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex was professional and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was great. He was able to dismount, and mount to new tv with the proper connections. He hauled away the old tv and the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad exceeded all of my expectations. They were professional, courteous, and solved all my problems. They even fixed Mediacom's screw ups. They acted like they really cared about me as a customer. It was an enjoyable experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek setup team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They can in set it up all in 30mins or less great personal work ethics picked up all their trash and left

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was great Install was great install was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew Best Buy sent to install our 75" TV to our wall were great! So neat, it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast professional installation. On time they brought my 85inch TV inside and hung it on the wall. Connected the Internet and were won there way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely helpful and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great - efficient and helpful. I had some issues with the call center and they were able to get me in touch with a wonderful manager who addressed my issues and got me on the right path.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65' TV insulation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insulation service. Very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install by the Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an amazing job! Their communication prior to arrival was “spot on”! They were very professional and the installation did not take long at all. They also provided a great demo for both TV’s. Their cleanup was like they were never here. I would highly recommend the Geek Squad to perform anyone’s installation. A++++++.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Prompt, Courteous & Knowledgeble Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt Courteous and Knowledgeable Geek Squad TV Installers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and he called me 30 minutes ahead and he asked me question like how far do you want the TV to be against the wall if you have game in systems he was very professional and I will use the service again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv, were considerate of my preferences and were very welcoming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad we chose to have our TV mounted by the Geek Squad. They were very professional and provided great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 65" TV was too large to install by myself so I had Geek Squad install it. They removed the old 42 inch TV and mounted the new bracket very quickly. The two Geek Squad guys were very pleasant and professional. Showed us how everything worked. Definitely would consider using Geek Squad services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting that will do the job the first time out..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    40tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size tv for my room. Nice crisp picture.

    I would recommend this to a friend