Customer Ratings & Reviews

Even though they didn’t speak much English, the setup went well enough

Great product, we love our new tv. My son is over the moon because he had a small tv now he has a big screen tv.

I have an old (? 12 years old) home theater system with composite connections. When installed in 2006, HDMI was not available and one of the wires had a poor solder connection to the plug. The installers took the time to find a good wire and eliminate the ghosts that the old wire gave. Picture is very sharp.

Geek Squad removed my old TV and mounted the new Samsung 65" TV. They also hauled away the old TV. They did a great job. Good quality work and very professional. The technicians were very professional and courteous.

The Geek Squad mounted a smaller TV for us and was very good in explaining how they couldn't mount our larger TV because we have metal studs in our wall and the television would fall off the mount. They called their supervisor and he also explained it to us. Excellent service!

Got Best Buy total tech just for this service, made the purchase worth it as I couldn’t hand a 83in tv on my own. Gentlemen where quick, thorough and accurate.

Agents mounted our new TV—did a great job. Hauled away old set. Clean and timely

the geek squad set this up fast and with no problems

The agent did an excellent job mounting my TV and sandbar. Too bad the tv’s picture went bad less than month after purchase!

The guys mounted my 65" TV, installed the sound bar and programmed my Harmony universal remote. They were highly professional, knowledgeable and efficient. When there was a small problem with the programming of the remote that I commented on in the on-line survey they pro-actively contacted me and came back to resolve the issue.

Great service!!! The guys who came out to mount our tv's were very professional & knowledgeable. They made suggestions on tge height although we had in mind for it ti be higher however their suggestion was perfect. Love best buy and all that they offer!!!

The installation went smoothly. The Squad removed my old TV and mount without damage to the wall. They placed my new mount and Sony Braiva TV exactly where I wanted, covering old holes from the previous TV. They cleaned up afterwards and went over the features of my new system. Thank you Geek Squad!

Geek Squad did an awesome job installing my new 75" inch television. Your team was very professional, arrived on time and cleaned up and took away any materials that was left over from the installation.

Guys did a good job and were helpful, and were very professional.

TV installed and tested well….great job! Very personable and made sure everything was working properly and cleaned up the area. A pleasure working with these techs!

Amazing quality for the price and the features are very good

Agents did a fantastic job mounting our TV. They were courteous, timely, and cleaned up when finished. I would highly recommend this service thru the Geek Squad.

Great experience with the tech and helper. Tech was very knowledgeable and helpful when it came to mounting. Cables connected in right places with enough length to spare .Just need time to learn the remote but I can do it.

The agents put my TV on the stand in no time. Very good job

Guys mounted TV & Connected to devices, cleaned up