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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1033 Showing 20,641-20,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    Awesome service as always.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to mount my TVs were outstanding. They took the time not only to mount the TVs but to carefully and neatly wrap up my cables behind the cabinets so I didn’t have a wild cable jungle back there. They were very personable and friendly throughout the visit.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did well with the mounting but they don’t do any real carpentry so don’t expect anything special.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large tv install, audio install and hookup. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new 75’ TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv was delivered and two men from the geek squad came and installed it on our living room wall. They were very knowledgeable and explained everything we needed to know about our new Samsung TV. No charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed perfectly and timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad folks always give the best service. I think for the total tech support payment for a year, their service is unmatched. Must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job mounting and setting up my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 2 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did not have to do much for the new 75" tv i purchased as we utilized my original mount, but they did some great organizing of all of the wiring we had. And when we wanted to move the existing TV upstairs to the master bedroom, they did a great job of mounting it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount was easy to install. Mount is easy to use for tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek square did a great job they were friendly and knowageable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEED SQUAD INSTALL MY TV QUICKLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE. NO WORRIES THEY GOT EVERYTHING ON PLACE.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Everything looks and functions as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with what they did and it looks perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fantastic job and gave me some real good advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake Bonura and associate Zaria were expert, friendly technicians who answered all my questions regarding the new system. Expertly installed, on time serve. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and efficient work. Worth the extra cost.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two tv mounted and the gentlemen did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional all the way. Very well done and accuate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And they were very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so professional and their work was stellar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't understand what you mean by "Title".

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE WAS given. I especially want to give kudos to the gentleman who installed the TV. He was very knowledgeable about TVs. That was nice that you send out people that are in the know about the product they are delivering

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called Best Buy to fix a TV install done incorrectly and as a severe fire hazard from Task Rabbit. Don’t ever use TR for anything electrical.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost a 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given them 5 stars but my sound bar is not straight. Other than that the guys were bery knowledgeable and professional. Yeah and quick

    I would recommend this to a friend