Customer Ratings & Reviews

I’ve always had a great experience with the Geek Squad! I like that they call me to give me a 20 minute heads up that they are on their way. They are respectful of my property and clean up before leaving. I refer everyone to them for Amy installation job!

Guys got in and out. They were a bit late because of traffic but nothing too serious. Would have liked better cable management or a cable management option to purchase.

They did a great job. Very friendly. Well worth the $!

The crew was timely and efficient. With helpful suggestions.

The agents mounted my TV and connected to all my devices

Best Buy is the absolute BEST. They understand how to take care of their customers, and I won't buy any electronics or appliances anywhere else. Being a TotalTech member is the best $199 I ever spent. These guys get it done!

The people from the Geek Squad are awesome. They are fast and knowledgeable and so ready to help once their delivery and install is finished. They showed me how to set up the apps that I wanted on the TV and how to use the remote.

They did an excellent job mounting an 85" TV. They knew what they were doing. Mounting over the fireplace mantel left only a few inches from ceiling and few inches from mantel. They got it just right. They took box, plastic straps, and other trash. Also very courteous.

the men who came to mount our tv were very professional.they removed old tv and installed new one very carefully .i was so happy.

The team that came to my house and put up the tv mount and the tv and set everything up did great. I couldn't have asked for better. I would hope that all the Geek Squad people are as good or even better then the lady and gentlemen I dealt with. Let me finish by saying WOW....

The technicians were on time, personable, professional and efficient. They answered my questions with satisfactory answers and were beyond the call to reattach my system since the one I had was really antiquated (plasma TV with separate audio/video components). Thank you for responsibly disposing of my old TV and AV units.

Perfect mounting, great job done by Geek Squad....

Workers were quick, but thorough. Very friendly...

Preferred not to mount 77" TV on my own. Geek Squad did a great job. Even recommended best height for TV viewing. Also showed me basics of using the remote.

Geek squad technicians were prompt and professional.

The agents that mounted my tv are the best. They really took care of our tv as they were working and made sure our apartment stayed clean once they were done. They also shared some amazing tips as they were explaining main features of our tv. I was really pleased with the service!

The agents mounted my TV in a safe secure spot next to my fireplace. Exactly where I asked. Friendly family owned business completed the job right. Straight to business.

Delivery and install went smoothly. Great Technicians

It’s great—geek squad mounted it and set it up, although they couldn’t get one remote to do everything which I have on all my other TVs including this same one. That’s why I gave 4 stars.

Great job by our guys that had to come out three times!