Customer Ratings & Reviews

The Best Buy guys arrived on time and immediately went to work. This is a 75” tv so it wasn’t exactly easy. But they knew what they were doing and they quickly had it mounted to the wall. Then they spent time setting up the tv just the way I wanted it. They were GREAT

Great TV, great service by BestBuy & Geek Squad as well. Highly recommend! We purchased an 85" Sony, 55" sony, (3) 43" Sony, JBL 9.1 Soundbar, wall mount brackets for our newly finished basement with theater, multiroom sound system and absolutely love it!

Excellent and timely answered questions and made sure everything worked properly

professional and were flexible on scheduling! great job!

Chris was great...could not have been more helpful. Very pleasant to deal with. Extremely professional.

Our installer was quick, professional and courteous. He answered all our questions while installing our new TV on the wall. He also helped us to download and get the new apps on the TV going for us. He was a great help and even better technician. Great Work Geek Squad !!

1st team installed TV good;2nd team fix bugs Great

The Geek Squad was professional, communicated well and cleaned up.

Agents were very professional and did a great job mounting my new TV

My installation service was great and the technician was fast

Geek Squad employees was great and very nice. They were promptly on time and did not take very long at all. They removed and replaced a old tv bracket and mounted my new 65 inch tv…..Thanks Geek Squad.

They didn't cut right the first time to accommodate the mount cover, so they charged me an extra $50 to sloppily cut more. They charged me to fix their mistake and then didn't even do a good job! They left a huge gap above the mount, a large gap to the left and bottom. Now I have to pay someone to fix the huge gaps. If they measured correctly, it would have fit perfectly. The cable was not mounted correctly to the mount then the wall. He just attached the cable to the back of the tv, so every time we move it, the cable gets caught on the mantel and I have to move the cable. They also charged another $50 extra (both of these charges were after they did them, they did not tell us in advance that they would charge us extra) to put the TV box in the cabinet. I would not recommend them. The upside is, my husband was so upset he went out and mowed the lawn.

Very knowledgeable, professional and cleanliness.)

arrivd on time, removed old tv, mounted new tv. explained how to use new tv. hooked everything up, cleaned up after himself.

Knowledgeable and friendly service workers. We really appreciated their help.

The agents were very efficient, knew what they doing and very helpful. They were able to not only get the TV installed, but were also able to connect the TV to the Comcast signal.

Ryne was good however the salesperson did not educate me on the tv so they installed for no reason

Great device great picture great value would def recommend

Wallace my Tech in Miami, FL was amazing. He was friendly and very knowledgeable. He walked me through the process step by step and to9k pride in his work. He made sure that the mount was sturdy before continuing with the installation.

The agents installed the tv, helped me with setting up hulu and explained ARC to us. We had bought a new reciever from Best Buy, and wanted to try it but they said it was iffy at best and other reviews really bore that out so saved us a lot of frustration and we hooked up optical digital instead.