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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1034 Showing 20,661-20,680 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Loveit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have to do it myself plus they're cool af! So yes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly and went the extra mile for an old lady and I appreciated!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and very professional work very informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional custumer service by Carla, Christopher and Carlos. Carla set up the remote control and explained to me how everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHAT A PICTURE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Folks came in, labor divided, two guys each doing something else... one secured cords, one mounted things to the wall. Quick work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv.. clear picture and the price was good tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient, knew what they doing and very helpful. They were able to not only get the TV installed, but were also able to connect the TV to the Comcast signal.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    it looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our new TV is mounted in the bedroom and it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charles and his partner were great. They installed my new 65" TV on the wall, set it up expertly, and even recommended a new center speaker that I was missing from my 7 channel surround sound set up. This was my first time with the Geek Squad and I will use them from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with our large TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs that were sent out were very professional and did a great job installing our 75” TV in the corner of our living room! They gave us their advice on the height they recommended but told us it was ultimately up to us. That was very helpful! They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They made it look easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers from best Buy arrived on time and took down my upstairs TV from the wall mount, installed my 55" downstairs TV upstairs on the wall mount and set up my new 65" lg and connected everything to working order in less then 90 minutes. I was impressed. There was no doubt they knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Efficient insallation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was neat, efficient. And thorough installing a 43 in. TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad way to go!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time went for a geek squad installation, it’s been a good experience. Geek squad personnel have been exception with their service and patiently answered all our questions and suggested recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent on all levels!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcos handled everything! He delivered the tv, installed the mount, plugged everything in and made sure everything worked. He even cleaned everything up when he was done. He then took the time to patiently and pleasantly instruct these senior citizens on how to use all the new technology and equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes installing a TV a cinch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hang the TV myself, but with such a big screen, it was easier for me to just pay for Geek Squad to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't do it yourself. These guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents that came to the house were incredibly respectful. They called ahead of time, followed all of the Covid protocols to make sure that we were comfortable and did a fantastic job setting everything up. Cant recommend the service enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    June 2936

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, good teamwork with decisions on centering and mounting the TV. Arrived as scheduled and communicated with me on all of issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys were Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look forward to my next install. Total Pros.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was REALLY impressed with the Geek Squads installation of my new TV. We spoke about what I was looking to accomplish and they made very good suggestions. Once it was up on the wall, I was very happy with their suggestions and it was clear they had done a million of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation of my 55 inch wall mount TV.

    I would recommend this to a friend