Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1035 Showing 20,681-20,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an 82" television mounted by the Geek Squad. The installers were great and the day of the service they telephoned numerous times to keep me updated on their arrival. They truly seemed to enjoy their work. The installation was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy member

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is included in the Geek Squad membership. Since the membership is cheaper than the mounting cost, it is high value as there are many other benefits and you save money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional TV delivery/install.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a bad TV, so I had to have a 2nd delivery. Both times the agents worked fast and professionally. The second time they stayed to help diagnose an audio problem between the TV and my receiver. Very happy with the service and much easier than trying to take home and setup a 75" TV by yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting & Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After an initial scheduling experience that was terrible due to the disconnect between online scheduling + phone and chat agents + the local Geek Squad members, it was refreshing to have these agents who were friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so pleased with our Geek Squad representative as he was did the job in no time and was knowledgeable and friendly too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed with care and accuracy by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Suad was courteous, professional, careful, and prompt while mounting my new television. Four characteristics that other customers in the market and myself can definitely appreciate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an awesome job installing my new 75" inch television. Your team was very professional, arrived on time and cleaned up and took away any materials that was left over from the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are pretty awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, fast with no issues! Very friendly. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted the Tv without issue and were very knowledgeable and friendly. The cleaned up unwanted trash and were very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was very good at setting up, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew kept me posted with regards to my appointment time. They came in and set everything up perfectly. They took the time to explain what they were doing and suggested a better location for our soundbar. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake Bonura and associate Zaria were expert, friendly technicians who answered all my questions regarding the new system. Expertly installed, on time serve. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Template made installion and positioning very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation person who came was great " he was knowledgeable, payed attention to detail and installed the TV in perfect spot on the wall. He was quick and courteous, he even cleaned up afterwards and would have him back in a heartbeat if we get another TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service.... Be aware, it can be costly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very thorough job hanging a TV on the wall..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing tv I had to help because the tv was so heavy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the team did mount the large TV and connected the bluetooth speakers, I was charged an additional $50 for the speaker. I was told that the connection of the speakers would cost an additional $50. When I called the Geek Squad, I did tell the person whom I spoke with that I had a large TV, two speakers, and the same additional items that I had the Geek Squad connect when I moved into a home in Nevada. The Orlando Geek Squad team told me that the additional items were not listed on the order and I would have to pay more for those also. I declined. The new CEO, whom I understand was the CFO, has certainly changed things and I will be closing my membership with the Geek Squad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very professional, cleaned up after and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television delivery and setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and setup was done properly, the Technician was very professional and helpful

    I would recommend this to a friend