Customer Ratings & Reviews

The agent connected to all my devices and was very knowledgeable and friendly. Love the Geek Squad service.

The two installers were polite and kind. They advised me of the best way to proceed. They set up everything on the TV. Ready to watch.

guy's were on time and very competent, and had no trouble getting it set up.

Always give great service thank you so much for all the work you do. I appreciate the fast and reliable delivery set up.

The third party agent, named Alex, did an excellent job of mounting my 55" television to the swivel stand I bought and in assisting me to set up the television and setting up both Netflix and Amazon Prime. I was very happy with the service and would recommend him to anyone.

The agent was kind professional and considerate with the mount of television

While there were some bumps with the order and confusion on the delivery, the geek squad did an amazing job, they were extremely helpful, professional and they ensured we were completely satisfied with our product and setup before they left! They went above and beyond to correct in store errors and we would highly recommend them!!!

When I had a rep come out to review the wall and help select the needed hardware I was told the install was going to put the wires hidden in the wall for building code... I could have screwed the tv on the stand and saved a lot of money. Bestbuy keeps giving me a run around and said I should have been charged extra for that in addition to the install and the rep made a misrepresentation when I was charged.

Very easy to setup. Holds TV in just the correct positions.

A good mount is important to get the most from a big screen TV. This allows both vertical and horizontal tilt, nice for viewing from a chair on the side of the room. Having the Geek Squad install it was great. Much faster and better than I could have done.

Rommel was very good. He explained everything. I am now waiting for my Best buy cash so I can call Rommel and get a sound bar and installation done.

They were great and very respectful of my home. They explained everything they were doing and walked me thru the whole install and set up. They were on time and didnt take very long to set it all up. My tv looks so great! I am so glad I contacted the greek squad. Thanks!

professional installation, answered my questions. were very careful mounting tv

We purchased this TV for our conference room as a large computer monitor. Works beyond expectations with crisp, clean visibility and can still stream and what not when needed. Also had no hassle installation by Best Buy with a full range wall mount also purchased from the store. Very happy with our purchase.

Total pros. First rate service. Very professional and courteous.

Simply surprise. The guys was very professional. Job well done.

The new TV (55") was easy to have installed with this wall mount. The mount was connected to the studs and then the TV was easily slide on the mount to center it. The TV is very close to the wall.

TV delivery and setup were very good. He was professional, knowledgeable, quick, and very helpful.

The Geek Squad was very professional and had a good sence of product knowledge.

The agent mounted the tv and made sure all the device and remote was working. The customer service was excellent. I would recommend Best Buy geek squad just because of the agent He was knowledgeable about everything.