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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1036 Showing 20,701-20,720 of 38,692 reviews
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my new tv and connected everything. He paired my existing flex controller with the smart TV controller. Very courteous and nice person.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installation went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smoothly & efficiently. Techs are very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure the TV was expertly put on its stand and level when they left. They made all adjustments that needed to be made, and left it ready to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good action. It’s can move right and left sides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David, from Very Sound Advice, is amazing! I’m so pleased with the job he did. Best Buy finally did something right! Using this gentleman to install our TVs was the best experience. I hope Best Buy continues to utilize his services. David is personable and knowledgeable. He was an absolute joy to deal with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew that installed the TV on the wall did a great job. They were professional, courteous, and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have the Geek Squad do your installations if possible, They are truly the best! Not only are they kind & caring but they do everything to perfection. We were so impressed with their service, Thank you Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wallmount install service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is great, the service was wonderful, would reccomend them highly, very helpful. Work done promptly and neatly. Gave me heloful hints.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    They did a great job of mounting the TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of mounting the TV. It certainly met my expectations, and they were on time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very friendly and got the job done efficiently. Kept me informed of what they needed to do. The only thing keeping me from giving a 5 star was they didn't ask me to make sure the tv's came on before they left. Wish there was a discount for a total tech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preferred not to mount 77" TV on my own. Geek Squad did a great job. Even recommended best height for TV viewing. Also showed me basics of using the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered a new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered and installed the new refrigerator, also hauled off the old one. They were friendly and efficient. We really like and enjoy the new refrigerator. Haven't had it long enough to give a complete review, but we are pleased so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional service opportunity for smart tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was efficient and beautiful. hangs nicely. It would be nice if the installer could have helped me set up streaming for paramount +(which I have) and nbc peacock (which i want)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded Our Expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super impressed with the Geek Squad. Exceeded our Expectations. Very Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a Hit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my television quickly and efficiently. Money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad hang two televisions for us. They arrived on time and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake Bonura and associate Zaria were expert, friendly technicians who answered all my questions regarding the new system. Expertly installed, on time serve. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great job

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my Tv did a great job and the TV looks great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were great - did a wonderful job taking down the old TV and mount. Putting up the new mount and TV and setting up all the different components to work together. They made getting a new TV fun instead of hours of stress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They can do anything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came on time and brought extra parts needed for this unique situation. Knowledgeable technicians were able to install in an unusual spot no problem. Explained operation of the TV and cable better than previous installlers.

    I would recommend this to a friend