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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1036 Showing 20,701-20,720 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did good work really did it wit care and efficiency really appreciate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was on time, professional, personal and was awesome. He even programmed our tv. We were extremely satisfied and impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work. Internet and cable were not set up and they had to come back. Answered all of my questions. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very friendly and got it done in a fast and safe way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid dudes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were excellent. They came in, got it hooked up and going for me and were gone in a half hour total. It was certainly money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jemc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents connected all the devices and got the tv running well. The only problem, connected to sound bar I cannot use the tv sound system. should be able to do this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so professional. I can’t do it by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and knowledgeable installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. Took their time. Knowledgeable about hanging the TV with the mount and potential pipes behind the walls to avoid. Friendly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad worked diligently to remove our old TV and install our new Sony. The limited space for the TV was somewhat of an issue but the team members overcame the obstacles they faced and successfully mounted our new Sony. It is evident that the Geek Squad service is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed with care and accuracy by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Suad was courteous, professional, careful, and prompt while mounting my new television. Four characteristics that other customers in the market and myself can definitely appreciate!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek quad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted well. We have it mounted in the corner and it looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Justus and Nick did a great job installing our new LG 77" TV, plus running speaker wire under the house for my sound system. These guys are incredibly knowledgeable and efficient, and we're very pleased with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation and they ask how you want it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reinstalling a large screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved and paid to have the Geek Squad come and reinstall our large screen TV and other associated electronics. They also delivered a small bedroom size TV. They were very competent and did a very good and thorough job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted my TV and connected to my devices. However, I was not informed of a payment prior to the installation date that caused a delay in the replacement

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan and his crew did an outstanding job on the installation of my tv and sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Tv quickly I was impressed with their knowledge of the setup, and set up several of the applications on my Tv

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and knowledgeable....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mount/Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team showed up on time, were professional, and worked efficiently. After installation they made sure to address any questions I had about the device.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a tremendous job hanging my tv!

    I would recommend this to a friend