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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1037 Showing 20,721-20,740 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted the TV were great! They took the time to walk me through the steps of using the remotes between the TV and PS4. They showed me some great shortcuts to get through my favorite shows and were very patient with my questions. I highly recommend them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, efficient, and quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've used the Geek Squad to mount a large TV in my living room. Fast, efficient, and hooked up my smart remotes, insuring that everything was operational before they left. The guys were friendly and super helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Agents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say the Geek Squad did a great job installing the bracket and setting up the TV. They were very professional and gave us great options on the mounting. They did a great job hiding the wires and cleaned up everything including the taking of the box so we didn’t have to deal with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Samsung television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to install my new television were professional, respectful and safe. They answered all of the questions that my wife and I had. Also, they wore their facemasks properly and respected all social distancing guidelines. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff who came and mounted my TV where kind and courteous and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad courteous and polite installing my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did great job installing my television courteous and polite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad FANTASTIC service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid the premium to have my tv wall mounted, they followed through exactly like they said, was there on time, actually early, installation smooth and they double check to ensure you feel it was done properly......couldn’t ask for any better experience especially compared with cable, moving, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were great. They were in time, polite and very good at their job. My television installation was quick and professional. It turned out exactly how I wanted it to turn out. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation service. I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional custumer service by Carla, Christopher and Carlos. Carla set up the remote control and explained to me how everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technical installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was excellent- professional, efficient, patient and personable. He took time to tuck in the cords, provide instructions to me, and pick up all packing materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job installing TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad ask if I wanted TV hooked up to WiFi. I said I did not think so at that time; but I now think I would like to do so for Smart TV and maybe some Flo Marching Band connections?? Loved the way the Geek Squad handled our installation. They were very professional and congenial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderful job, knowing exactly what needed to be done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Proficient and Speedy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Proficient and efficient in hanging TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does consistently good work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been great. They arrived on time, were very polite and informative. They went to work right away and were very helpful in helping me with my new purchase. I have called on them before and certainly will again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch Vizio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Mathew, is a real GEEK the boy is smart as a whip, I have never met a real live geek before. Very knowledgeable , very patient very courteous, I really enjoyed meeting him. If I could give him more than five stars I would he certainly earned, everyone of them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents minutes my TV and reconnected all the other devices. Left the area clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service, and adapable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had GeekSquad come out to mount a 55” TV. Planned to have cabling run through the wall, but they discovered the was was cinder block. Changed directions and did a great job of getting the tv mounted and cables hidden cleanly. They even updated a few setting on my TV that I’d missed. Solid service as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job in installing a new Samsung 85" TV to our wall. Very professional and knowledgeable. They helped with the setup too. We even had them mount our small 55" TV to the wall too even thought this was not scheduled. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounted 2 large tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of everything, very nice and personable

    I would recommend this to a friend