Customer Ratings & Reviews

the agents connected all the devices and got the tv running well. The only problem, connected to sound bar I cannot use the tv sound system. should be able to do this.

Our last TV lasted 13 years so we spent a long time figuring out what we wanted so when it was time to get a new TV setup we were a bit anxious. Long story short the team at store and ten geek squad helped us find the perfect setup for us.

I thought I could mount a 98in but so glad we deferred to the professionals. They know the angle and best way to do it. Highly recommend.

Worth every penny, came to house installed adjusted mount. Friendly and fast

Luv Best Buy. Not sure what I would do without all the expert help. Always a delightful experience. Hope to see you again soon!

The technicians were very professional. They mounted my tv perfectly.

The geek squad tech was amazing at installing my new TV. He asked my opinion about placement etc! Very efficient and cleaned up the mess! FANTASTIC JOB!!

The new TV resides in a cabinet. The crew of two was really skilled at installing the new bracket--knowledgeable, skilled, good problem solving. However, the bracket I brought them to use from BB was to short to extend the TV out of the cabinet adequately. I asked them to pick up a 42-45" bracket, call me and come back an install it. They initially answered phone calls then stopped answering my number and never cam back to fix the problem.

Professional, courteous and timely. Didn't leave a mess

I felt I was an inconvenience to installers. First time with Geek Squad being less than highly satisfied. I wasn’t shown certain functions on controls and new soundbar. They did ask “do you have any questions” however when you have a new system how do you know if you have any questions? I paid almost $700 for setup and installation and I think the installation should have been more thorough.

The new TV (55") was easy to have installed with this wall mount. The mount was connected to the studs and then the TV was easily slide on the mount to center it. The TV is very close to the wall.

The squad are friendly and keep me up to date on what they are doing.

The mounting was efficient and beautiful. hangs nicely. It would be nice if the installer could have helped me set up streaming for paramount +(which I have) and nbc peacock (which i want)

Techs mounted tv perfectly and were very professional

Great camera Takes great pictures!! Easy to use!!!

Excellent installation of an LG OLED 65" with an LG soundbar system in our primary bedroom. Crew was on time and very professional.

Fast professional installation. On time they brought my 85inch TV inside and hung it on the wall. Connected the Internet and were won there way

Very professional. great guys, took their time to explain everything and made sure i understood how it all worked

Had the Geek Squad do a basic mounting service for an existing 55in in our bedroom. They came in a timely manner as scheduled and were very professional throughout the install which literally only took about 30-40 mins. It's the second time we've done the basic mounting and wouldn't hesitate to do so again in the future.

They arrived a little after the window closed but not by much. Also I should not it wasn’t the geek squad but subcontractors. That was a bit disappointing especially never being told I would be getting subcontractors. But they were very informative and installed tv quickly.