Customer Ratings & Reviews

Team did a tremendous job not only with the TV installation but with explaining the functionality of the system Extremely professional and prompt.

First time went for a geek squad installation, it’s been a good experience. Geek squad personnel have been exception with their service and patiently answered all our questions and suggested recommendations

Fast and friendly service in hooking up my new large TV.

The Geek Squad technician quickly diagnosed the issue. He also arrived early so I didn't need to wait for a long time before he came. I was disappointed only in my Samsung TV, which didn't have enough HDMI ports to accommodate my Amazon Fire.

least expensive for a 65 inch TV, appears to be solid

The two Squad members assigned to our job were efficient and very tidy. Conscientious of their work and respectful of our home. We were very pleased.

Guys came in and installed 75” Sony and it was very professional. They listened to what I wanted and also gave feedback based on there experience. Install was fast and perfect. When done they stuck around and answered all questions and explained how to use everything on the television. Did not feel rushed. Great job!

Great service. The team was knowledgeable and set up my mount and tv. Saved me the stress of trying to get it right myself. Definitely worth it.

I had two different Geek squad visits. Both Geek squads didn't spend enough time explaining the functions of the TV. I also made several calls to Best Buy to help explain TV functions that didn't understand or didn't know how to find.

The independent agent installed my TV and connected all my apps. He was very professional even though my stop was added at the last minute due to scheduling issues.

They were extremely great!! So very professional and very very polite. They were the vest service men I have never ever met!! They were gentlemen yet very professional.

Great service by some great guys, very accommodating, and we are very eager to help

Geek Squad did an awesome job installing my new 75" inch television. Your team was very professional, arrived on time and cleaned up and took away any materials that was left over from the installation.

They have a great service because they know what they are doing.

Best Buy is the absolute BEST. They understand how to take care of their customers, and I won't buy any electronics or appliances anywhere else. Being a TotalTech member is the best $199 I ever spent. These guys get it done!

The installers were on time, personable and quick.

So glad I went with Best Buy for tv mount installations. I had 3 installed at the same appointment. They came in did the work, everything was working and they were very clean. It didn't even look like they had been in my house besides the tv now being on the wall. Even went above and beyond and hooked up everything to the TV's for me.

The technicians arrived on time and had the complete setup done very quickly regardless of the complexity. Thank you and will surely use you all again.

Installers arrived timely after calling that day when on their way and the day before to confirm scheduling. Install went very smoothly. They were very patient with positioning location decision and with set-up for smart tv viewing. Very pleasant and professional. Hauled away old TV and all packaging. Excellent experience.

The two representatives did an excellent job mounting the TV and showing us how to navigate the software. They were patient in showing a couple of old geezers how to operate a smart TV. We thought service like this had gone the way of the dinosaurs.