Customer Ratings & Reviews

My TV was installed on time and very successfully.

easy to use and works great. geek squad installed.

The two agents were friendly, competent, helpful, and courteous. They inspected the TV and the mount, installed them exactly in the way imagined, made sure that I knew how to use the remote, and even cleaned up after themselves.

The MM700 pulldown mount is a bit tricky, but very neat and was expertly installed by Geek squad. Highly recommended.

Best value, hands down! I ordered this online for my daughter in another city. Her local Best Buy delivered and set it up for her free of charge. It couldn't have been better!

The guys did a great job and were very pleasant. They set everything up the way I wanted it and everything worked.

The tech was pleasant and knowledgeable. However the placement of brackets blocked an outlet which caused cable hook up difficult

Excellent and efficient service! Friendly and knowledgeable techs who did a wonderful job at installing and explaining the usage of our new TV. Hooked up our Apple TV device and cable box and everything works! Pluses and kudos!

The agents who installed my TV and sound bar were professional and experienced. I appreciated their recommendations and attention to detail. Thank you!

The Geek Squad mounted and secured a 58" Samsung tv to the wall above our fireplace. They then configured it with Netflix and Directvnow. They answered all of our questions and showed us how to operate the remote. The Directvnow sound didn't work on a few channels, but that was a problem with the app. They forgot to set something so the wireless headphones didn't work but my husband figured that out.

The two agents who brought our TV hooked every thing up and were very polite!

The Geek Squad technician showed up on time and was professional and helpful. He explained the process and answered all of our questions. He was friendly and professional and my hung 80" TV looks great. Very happy with this service and will use them again if I need to hang a large TV again in the future.

The Geek Squad was supposed to set up a TV stand that I ordered from Best Buy and then set up the TV on the stand, but the stand showed up broken so that couldn't set it up and they wouldn't take the stand back to Best Buy, we had to pack into the car and take it back ourselves.

Physical installation no problem but problem with wireless connection - turned out to be faulty Roku - replaced it and they returned the following day to make sure all worked

The agents were very professional, efficient and completed the project effectively. They were on time and even picked up any trash from the packages.

The agents successfully installed our set up - no issues.

Our technician, Kenny from Geek Squad, was the best we have ever seen. He was very prompt, courteous, and wonderful to work with. We had him both times to install our TV's and mounts on the wall. I would highly recommend Geek Squad to anyone.

The technicians mounted the Tv without issue and were very knowledgeable and friendly. The cleaned up unwanted trash and were very efficient.

Gabe and Gavin from Geek Squad are the reason that I continue to utilize services from Best Buy. They came out and installed a wall mount and new Samsung Q60 65’ within about 30 mins. Unbelievably fast and efficient. The tv and mount are incredibly sturdy thanks to Gabe and Gavin.

It works great and was installed very quickly.....