Customer Ratings & Reviews

Make sure to get the Geek Squad and not their 3rd party group to do the Mount/install. The job was done so poorly I had to have the Geek Squad come another day to fix what was wrong or let undone!

The agents mounted my TV on the wall and connected all the devices.

Geek squad did a great job of hanging TVs on wall.

Good service given on the install of the TV. Explained the operation and answered questions.

Two gentlemen were professional and installed my TV quickly and removed all the boxes. Highly recommend geek squad over internet contractors.

The agents mounted my tv an programed it to my cable box an the internet

Professionals...prompt, neat, efficient and knowledgeable!!!

Richard & Jess were AMAZING & very professional. Mounted our flatscreen in an instant, with precise precision. Great customer service & expertise. Hope to always get them.

Best value, hands down! I ordered this online for my daughter in another city. Her local Best Buy delivered and set it up for her free of charge. It couldn't have been better!

The people from the Geek Squad are awesome. They are fast and knowledgeable and so ready to help once their delivery and install is finished. They showed me how to set up the apps that I wanted on the TV and how to use the remote.

Nice wall mount easily installed and secure...Very adjustable

Amazing absolutely outstanding service.Extremely satisfied no complaints Highly Recommend to the world Best Buy is the best Geek Squad and the entire staff from the time you enter until exit. Your made to feel special and treated like Royalty.

Great job and prompt. Professional as always. Thanks

Professional and polite service technicians installed my wall mounted TV smoothly and quickly. Took the headache away from us trying to do this work. Well worth paying the cost.

The two gentlemen that came to install my television were awesome. They were very professional and worked swiftly. The area they had to install it was a little difficult but, they managed it well. I had a very good experience and plan to use this service again very soon!

The experience process was awful, it was the worst experience I’ve had with Best Buy. I was told one thing when I bought the television about when the delivery and installation could be done. When the guy called he advised it couldn’t be delivered at that time. He stated he would call me when he would be in route to my house and I would meet him. He never called and gave my service to someone else. The new person didn’t call and never rang my door bell, which is a ring doorbell. When I called the Geek Squad number, I told a subject what happened and he set me up for a date near to that. No one showed up and I went to Best Buy and talked with two individuals and they told the person who gave me the second appointment shouldn’t have given an appointment, even though that was the number to call. They told me there was nothing they could do for me and I would have to go to the bottom of the list, they seemed very uncaring to my issue. The guy who installed my television was great. He explained what he was doing, why he was doing what he was doing, and wanted me to know if anything goes wrong how to reach him.

they did not connect everything. The guys said the wiring was to old .

Geek squad did an amazing job installing my tv and sound bar, they immediately saw a problem with the tv picture and took it to the closest Best Buy and returned within 30 minutes with a new tv and finished the installation and setup processing.

The mounting was efficient and beautiful. hangs nicely. It would be nice if the installer could have helped me set up streaming for paramount +(which I have) and nbc peacock (which i want)

They did a great job - I was very pleased with the service and would use them again. They were friendly, knowledgeable and quick. Thank you!