Customer Ratings & Reviews

Our service technician was incredible. Very professional and he was very thorough and efficient. Very happy with his service. Thank you!

My Technician’s name: Storm, I was so pleased and impressed with Storm’s expertise and knowledge. He mounted the speakers on the wall and ran the wires with the least amount of exposure. After setting up the system, he tested everything to ensure it was working as intended. He also took the time to familiarize me with my new system. The service Storm provided was beyond my expectations. I appreciate his professional approach in providing excellent customer service. Storm also arrived donning all recommended PPE, including shoe coverings, which I really appreciated. Once again the Geek Squad knocked it out of the park!

Professional and courteous, efficient, and thorough agents. I thoroughly enjoyed having them install and set up my TV, making the experience of using the TV so much more enjoyable!

The two agents were very helpful and courteous. Very happy with the installation and they removed all of the packaging for the TV, mounts etc. I purchased HDMI cables ahead of time to reduce the chance of needing to buy one from the installers. I bought 10 ft cables for a "full motion TV mount" and thought that would be long enough and it turns out, we needed a 12 ft HDMI cable to ensure it was long enough. I was able to purchase it from my technician and I am happy for the convenience, but I wish I was given guidance ahead of time that a 10 ft cable wouldn't be long enough and should try to shop for a 12 ft one on my own. I also purchased the recommended Sanus In Wall Cable Concealment kit. The kit only has 2 power outlets at the top. I wish Sanus would provide one that has 4 potential outlets. What we had to do in order to power the TV, Apple TV, and Soundbar was to go out and buy a splitter to make the 2 outlet ports into 3. Thankfully our technician gave us a heads up mid-install and we were able to quickly run out and get one of these adapters. Another item that I think should be strongly recommended to be purchased ahead of time since I'm sure this may be a common scenario for other clients. Overall, very happy with how everything turned out and glad I went with Geek Squad for this work.

Great!!! They came in and mounted TV with no problem. Programmed the new TV which was something that would have been beyond this "ludite's" capability. Well worth the price!

I'm one that prefers to do things myself but did have Geek squad install our new LG 86" TV. The 2 installers were on time and professionals throughout. Once the TV was on the wall securely, they programmed my receiver ensuring the surround sound was working perfect. They also programmed the TV's remote to be our All-In-One remote. Great service and well worth the money spent.

The agent was very professional and effecient the only reason i didnt give 5 stars was because i ordered a wall mount and there was a miscommunication between geek squad and the store on that item so it was never mounted and we used the prexisting wall mount i wish i was informed about the wall mountI purchased with this order not being available prior to agent coming to my home but other wise he went above and beyond

Excellent job and very knowledgeable member of Geek squad ! Edwin Velasquez explained everything to us senior citizens with ease .

The Geek Squad technicians were incredible. They were on-time and very professional. The wall-mount installation was quick but also done correctly.

The geek squad did a great job. Very professional and knowledgeable. Helped me swap out my Mount for a better one on the same day. Worth it.

Geek Squad set up our new 75inch Samsung Frame TV. They installed our new wall mount and then set up the TV quickly and efficiently! They answered all our questions patiently and clearly, and they made sure all features on the TV were working before they left. I highly recommend having them do the install to save any potential frustration of doing it yourself. They truly are experts!

The technician that came to install and set up my new tv was superb. He was very nice and helpful and extremely considerate. The job was done well.

65” Samsung Smart TV needed to fit into a particular space and the Geek Squad made it work. Two great guys (one was limited because of recent injury but both were so knowledgeable! My spouse, who does not usually listen to tech info, asked so many great questions - I was so impressed with them, And my spouse could work the TV and soundbar when they left!!! Amazing!!!!! We rave about their services to all our friends.

I am so happy with the job they did installing my 86" TV on the wall! They made it look easy, but as my husband and I know, it sure would not have gone as nicely as it did for them, had we done it ourselves. They were thorough and professional and stuck around to give me pointers and orient me to my new remote which had some hidden features I didn't know about! That took just a few extra minutes, but it really meant a lot to this electronic illiterate person. I really appreciated this service and highly recommend!

I was not expecting to purchase a new tv, I went for a tv mount only. I noticed Best Buy had some great deals on television. So I was willing to upgrade from a 65 in I already own. While checking out some of the tv that was on sale . Me in the sales rep went over all the pro and cons for each tv. I didn’t really want this tv because I felt like the back was snot small enough to go on my wall. But with really taking my time . I decided this is the one. The quality is amazing the size is perfect. I am enjoying this one better than the current tvs in my home

This was exceptional. Truly spectacular. Andrew and Vince went above and beyond in terms of professionalism, explanation, speed, and friendliness. I bought this TV for my parents and they installed it for them, explaining very carefully and patiently to my 85-year-old parents how the remotes worked, etc. I know they must do these installations all the time, but they seemed not to forget that each installation needs to be done carefully and thoughtfully. There was not a single aspect that needed to be improved.

Two TVs mounted with TV mounts and the guys were great. They were very efficient did everything neatly and clearly and were nice and professional couldn’t ask for more than that!

Very professional, efficient and knowledgeable. I had my own Wall Mounting which was not what they would have used, but they used it, mounted it and made it work just fine.

Geek Squad did a fantastic job mounting tvs. We would definitely use their services in the future. Would highly recommend!

Geek Squad agents showed up on time and completed the install quickly and professionally. They asked me where I wanted the TV mounted and provided suggestions as to where it would work best. Once we decided on the location, it was up and installed in less than an hour. They then took their time to run all the wires for my cable box, XBox, PlayStation, HDMI switcher, and Bose Soundbar. The Bose was supposed to be mounted with the TV, but they recommended against it because of issues with my TV. They tried a few different options, but just couldn’t get it to work. I am beyond pleased with their support and work.