Customer Ratings & Reviews

Professional and courteous, efficient, and thorough agents. I thoroughly enjoyed having them install and set up my TV, making the experience of using the TV so much more enjoyable!

Excellent job and very knowledgeable member of Geek squad ! Edwin Velasquez explained everything to us senior citizens with ease .

The geek squad did a great job. Very professional and knowledgeable. Helped me swap out my Mount for a better one on the same day. Worth it.

The two agents were very helpful and courteous. Very happy with the installation and they removed all of the packaging for the TV, mounts etc. I purchased HDMI cables ahead of time to reduce the chance of needing to buy one from the installers. I bought 10 ft cables for a "full motion TV mount" and thought that would be long enough and it turns out, we needed a 12 ft HDMI cable to ensure it was long enough. I was able to purchase it from my technician and I am happy for the convenience, but I wish I was given guidance ahead of time that a 10 ft cable wouldn't be long enough and should try to shop for a 12 ft one on my own. I also purchased the recommended Sanus In Wall Cable Concealment kit. The kit only has 2 power outlets at the top. I wish Sanus would provide one that has 4 potential outlets. What we had to do in order to power the TV, Apple TV, and Soundbar was to go out and buy a splitter to make the 2 outlet ports into 3. Thankfully our technician gave us a heads up mid-install and we were able to quickly run out and get one of these adapters. Another item that I think should be strongly recommended to be purchased ahead of time since I'm sure this may be a common scenario for other clients. Overall, very happy with how everything turned out and glad I went with Geek Squad for this work.

I'm one that prefers to do things myself but did have Geek squad install our new LG 86" TV. The 2 installers were on time and professionals throughout. Once the TV was on the wall securely, they programmed my receiver ensuring the surround sound was working perfect. They also programmed the TV's remote to be our All-In-One remote. Great service and well worth the money spent.

Geek Squad set up our new 75inch Samsung Frame TV. They installed our new wall mount and then set up the TV quickly and efficiently! They answered all our questions patiently and clearly, and they made sure all features on the TV were working before they left. I highly recommend having them do the install to save any potential frustration of doing it yourself. They truly are experts!

I am so happy with the job they did installing my 86" TV on the wall! They made it look easy, but as my husband and I know, it sure would not have gone as nicely as it did for them, had we done it ourselves. They were thorough and professional and stuck around to give me pointers and orient me to my new remote which had some hidden features I didn't know about! That took just a few extra minutes, but it really meant a lot to this electronic illiterate person. I really appreciated this service and highly recommend!

Two TVs mounted with TV mounts and the guys were great. They were very efficient did everything neatly and clearly and were nice and professional couldn’t ask for more than that!

Very professional, efficient and knowledgeable. I had my own Wall Mounting which was not what they would have used, but they used it, mounted it and made it work just fine.

The agent was very professional and effecient the only reason i didnt give 5 stars was because i ordered a wall mount and there was a miscommunication between geek squad and the store on that item so it was never mounted and we used the prexisting wall mount i wish i was informed about the wall mountI purchased with this order not being available prior to agent coming to my home but other wise he went above and beyond

Geek Squad agents showed up on time and completed the install quickly and professionally. They asked me where I wanted the TV mounted and provided suggestions as to where it would work best. Once we decided on the location, it was up and installed in less than an hour. They then took their time to run all the wires for my cable box, XBox, PlayStation, HDMI switcher, and Bose Soundbar. The Bose was supposed to be mounted with the TV, but they recommended against it because of issues with my TV. They tried a few different options, but just couldn’t get it to work. I am beyond pleased with their support and work.

The two gentlemen that installed my TV mount were very professional and quick! They also cleaned up afterward nicely! My remote wasn't working and they explained all of the possible problems. Im glad i added this service.

This was exceptional. Truly spectacular. Andrew and Vince went above and beyond in terms of professionalism, explanation, speed, and friendliness. I bought this TV for my parents and they installed it for them, explaining very carefully and patiently to my 85-year-old parents how the remotes worked, etc. I know they must do these installations all the time, but they seemed not to forget that each installation needs to be done carefully and thoughtfully. There was not a single aspect that needed to be improved.

65” Samsung Smart TV needed to fit into a particular space and the Geek Squad made it work. Two great guys (one was limited because of recent injury but both were so knowledgeable! My spouse, who does not usually listen to tech info, asked so many great questions - I was so impressed with them, And my spouse could work the TV and soundbar when they left!!! Amazing!!!!! We rave about their services to all our friends.

The geeks quad was very professional quick and knowledgeable about hanging my tv. I would recommend them to all my friends and will use them again.

installation wag good, both of them installed the TV in a professional way, since we have our own TV wall mount and they installed the TV in a SAFE and CAREFUL way.

Clean and quick install. Love the extended warranty and installation packages they offer and ALWAYS fantastic Service. I have had nothing but great service as well as quick and friendly installation with Best Buy technicians/computer people/appliance people, etc. Really the best. Unless there is any massive change in the company, I will always shop here and use their install/services/warranties.

Joe and the Geek Squad Team are phenomenal. They installed a new LG G3 OLED display, re-installed the Sonos ARC, and integrated the AppleTV; all on an articulating mount above our mantle. Looks absolutely amazing; all the cables are hidden and all the functions streamlined. The team even configured the sound, the picture and demoed how to work with the new system.

The guys worked for a couple of hours trying to fasten the TV mount to the exterior wall which has 1/2 inch sheet rock then 2 inches of foam block and then 6 inches of concrete with another 2 inches of foam block plus stucco on the outside. The bolts they had brought were too short to grab the concrete so they to order longer bolts and come back about a week later to finish the installation. When they finished, the mount was level and exactly where it needed to be! Mission accomplished! Job well done!

GEEK Squad did an outstanding job. They were quick and able to fix and install my TV on schedule. I was very impressed with their knowledge and efficiency.