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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1040 Showing 20,781-20,800 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad Wall Mount & 75" Samsung Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad in Fairview Heights, Illinois are AWESOME! The two who mounted my TV Wall Mount & 75" Samsung TV did a wonderful job on installation. Everything mounted perfectly. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers were very professional and courteous. Made suggestions after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    June 2936

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, good teamwork with decisions on centering and mounting the TV. Arrived as scheduled and communicated with me on all of issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is extremely great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely great!! So very professional and very very polite. They were the vest service men I have never ever met!! They were gentlemen yet very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    careful installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the men who came to mount our tv were very professional.they removed old tv and installed new one very carefully .i was so happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our 3 wall mounted TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived when the stated they would and did an excellent job mounting 3 TV wall mounts and 3 large TV’s we had purchased. They cleaned up from their work and removed all the trash from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech was amazing at installing my new TV. He asked my opinion about placement etc! Very efficient and cleaned up the mess! FANTASTIC JOB!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the mounting of 75’ tv quality of tv is perfect mounting is centered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owneer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved into a remodeled home & had Geek Squad do all the mounting of t.v.'s. Other people said they could do the mounting & for less $$$, however in the long run Geek Squad saved me money as I also had brick mountings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and friendly. They came in and did there job in a timely manner. Cleaned everything up. Showed me how to use everything and answered all my questions. Yes I would recommend this Geek Squad to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard & Jess were AMAZING & very professional. Mounted our flatscreen in an instant, with precise precision. Great customer service & expertise. Hope to always get them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New TV looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The natal of the mount and TV went smooth and looks great on my inset wall. Unfortunately, we were the last stop of the day and it was late in the evening so the crew couldn’t calibrate the new TV. Watched a YouTube video and it looks excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional. Have used before will use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technician and awesome work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that helped install my tv wall mount did an amazing job. Couldn’t be happier with the service. They explained how and what they did and asked me how I would like the TV set up. Overall very satisfied with the service. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and experienced technicians.Great price on items purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote Functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two different Geek squad visits. Both Geek squads didn't spend enough time explaining the functions of the TV. I also made several calls to Best Buy to help explain TV functions that didn't understand or didn't know how to find.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very friendly and knowledgeable. Yea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV & Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and so informative about the products I have purchased. They were efficient and quick with no mess at all. Very nice and awesome customer service. Thank you Ryan & Shawn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHAT A PICTURE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Folks came in, labor divided, two guys each doing something else... one secured cords, one mounted things to the wall. Quick work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were great. So nice to have them locate best placement for tv and for them to attach the bracket to the wall and attach the tv to the bracket. they explained all the features of the tv and got everything connected in a short amount of time

    I would recommend this to a friend