Customer Ratings & Reviews

The technicians were knowledgeable, timely and courteous. They answered our questions and had us up and running in a nominal amount of time, Hats off to the Geek Squad. Thank you. *I must say the floor sales folks were also very helpful and courteous ...even on Black Friday. Thank you.

Geek squad folks always give the best service. I think for the total tech support payment for a year, their service is unmatched. Must have.

Great people. Did all what was needed and even more.

The agent team were not only knowledgeable but friendly and took care with my TV and surrounding items while handling the install.

They were extremely great!! So very professional and very very polite. They were the vest service men I have never ever met!! They were gentlemen yet very professional.

Best value, hands down! I ordered this online for my daughter in another city. Her local Best Buy delivered and set it up for her free of charge. It couldn't have been better!

Your agents did a professional job and left my property clean. I very much appreciated the care they placed in hooking up my 77” LG tv.

Great service!!! The guys who came out to mount our tv's were very professional & knowledgeable. They made suggestions on tge height although we had in mind for it ti be higher however their suggestion was perfect. Love best buy and all that they offer!!!

Perfect job done! Very very clean and tidy. Thanks

I had two different Geek squad visits. Both Geek squads didn't spend enough time explaining the functions of the TV. I also made several calls to Best Buy to help explain TV functions that didn't understand or didn't know how to find.

Wallace my Tech in Miami, FL was amazing. He was friendly and very knowledgeable. He walked me through the process step by step and to9k pride in his work. He made sure that the mount was sturdy before continuing with the installation.

The two agents came in and were professional. The process didn’t take long.

Called Best Buy to fix a TV install done incorrectly and as a severe fire hazard from Task Rabbit. Don’t ever use TR for anything electrical.

Great installers! Explained T.V operation in detail. Took the packaging with them and it works great! Friendly and professional.

Service by Rich was above and beyond. He took time to explain the features of the new TV and made sure we were able to access internet related capabilities.

The agent mounted the tv and made sure all the device and remote was working. The customer service was excellent. I would recommend Best Buy geek squad just because of the agent He was knowledgeable about everything.

The agents put my TV on the stand in no time. Very good job

The agents that mounted my 75” TV were on time, they were wearing their masks, They were respectful. They took all the measurements To make sure the TV had good placement, where everybody can see and enjoy it. They answered all the questions I had. A good experience all around.

The technician removed the old TV from the wall mount and installed the new one. He also reconnected the sound bar (which required a new cable) and Fire TV. He programmed everything and was very pleasant and courteous throughout. Our new TV is working fine and we're happy!

The team that set up my new LG TV did a fantastic job. On time, clean install, informative, and friendly. I appreciate the service provided!