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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1040 Showing 20,781-20,800 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad promptly and accurately installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience with Best Buy service has been excellent. Courteous phone agents and technicians that came out were courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dot Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad employees was great and very nice. They were promptly on time and did not take very long at all. They removed and replaced a old tv bracket and mounted my new 65 inch tv…..Thanks Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TOO EASY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GUYS CAME OUT SIMPLE AND EASY BESURE TO GET ANY ACCESSORIES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stephanie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered, mounted, installed and connected everything to my new 55". She was amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad crew did a great job of installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV ERECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got something large you need erected? Look no further than Geek Squad. Only Nicole Aniston could get something up faster. Excellent service and like her something to admire when the job is done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS MOUNTED TV AND CONNECTED ALL DEVICES - ATTEMPTED TO ENSURE ALL ITEMS CONFIGURED PROPERLY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all the Geek Squad people were excellent . Very informative and knowledgeable. Answered our questions where we understood everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    wonderful tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did a great job mounting tv very efficant

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and professional. I would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our television correctly with the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy tv install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i Needed to install my tv mounting bracket. I checked into the options Best Buy has for installation. Since I have geek squad service, it was at a discount and a very reasonable price. The installation only took 15 min. The rep was quick and efficient. I would definitely use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Mount & Installation of 75" LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that came to our home did a fantastic job of replacing our TV mount and then doing the complete install of our 75" TV. The TV had already been sent here, so the entire project took a little over an hour, and they took all the boxes, etc with them. Great Job !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is wonderful. They communicated and confirmed my appointment time. Arrived on time. Delivered, Mounted and Connected my TV to my Internet and Cox Cable. Their service includes much more. Definitely worth the 2 yr subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in no time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 Geek Squad members performed with ease and style. They know their job and the techniques to get the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, tidy and very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that came over was very professional, thorough and did a fantastic job setting everything up. Everything they did was tidy, they zip tied excess cords and frankly did better then I expected. I would recommend to anyone who needs basic services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy tv mounting/installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Byron was amazing. Made the installation look easy (and it never is). Courteous, thoughtful and explained things well

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best group ever to install my TV's. I have purchased several LG TV's from you both in Atlanta and Vero Beach, and this time the service was stellar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had the TV and mount quickly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new TV (55") was easy to have installed with this wall mount. The mount was connected to the studs and then the TV was easily slide on the mount to center it. The TV is very close to the wall.

    I would recommend this to a friend