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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1041 Showing 20,801-20,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    The geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were great. They were in time, polite and very good at their job. My television installation was quick and professional. It turned out exactly how I wanted it to turn out. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 TVs mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They were on time and handled the equipment very carefully and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard & Jess were AMAZING & very professional. Mounted our flatscreen in an instant, with precise precision. Great customer service & expertise. Hope to always get them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d give more stars if I could. Team Dusty and Jayden were awesome! Very knowledgeable and courteous. They were respectful of our house and our time. We have the Tech Support membership and everybody with the geek squad has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were extremely knowledgeable and professional. Went above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys showed up on time did a great job setting up new tv and they were very friendly individuals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great. Third Party sucked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great! Third part service sucked! Make sure you get Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Great people! Easy scheduling. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted quickly securely band efficiently. Qu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication and great service. Wonderful customer service by the geek squad technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why say no when it feels so good to say yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great service by BestBuy & Geek Squad as well. Highly recommend! We purchased an 85" Sony, 55" sony, (3) 43" Sony, JBL 9.1 Soundbar, wall mount brackets for our newly finished basement with theater, multiroom sound system and absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.V. mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were extremely helpful and gave me options before mounting the t.v

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and knowledgeable installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. Took their time. Knowledgeable about hanging the TV with the mount and potential pipes behind the walls to avoid. Friendly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Definition of Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been having GREAT experiences with Geek Squad. They're always professional and are great with their communication. Getting a call before they're to arrive, and communicating what they'll be working on. They show up on time, clean, and are very personable every time. Worth it every time. Keep up the great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pleasant, good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad was prompt and friendly. Set up new tv and moved existing tv to another room and mounted. GSquad did forget to hook up cable to 2nd tv but got it on return trip. All of the agents were friendly, helpful and gave good suggestions. Felt very comfortable with them in our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service is amazing. Customer since 2 years and got TV , Washer and Dryer installed by them. Easy to make an appointment and service is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job great job great job great job great job great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mount/Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team showed up on time, were professional, and worked efficiently. After installation they made sure to address any questions I had about the device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device great picture great value would def recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOT over 51" as indicated.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT over 51" as indicated. The only mistake made was should have gotten the wall rack that one can adjust. Next time. The mounting was great. The hook up to my devices, Modem, DVR, DVD player, runner, and Sony Juke box not so great. Just do not have the patience to have it correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very good at what they do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who set our tv up was every good at what he does.

    I would recommend this to a friend