Customer Ratings & Reviews

Would use the Geek Squad anytime!!!!!!!!!!!!!!!!!!!

Our old wall mount didn't fit the new TV!!!! The new TV needed to be LARGER!!!! It was a new TV, 55" replacing a 55"!!!! New was smaller by 4" width, and 8"Heighth!!!! It doesn't look so good!!!! Can we be helped???? Will a 60" fit on a stand???? HELP!!!! Ron R

Martin did an excellent job but unfortunately could not complete due to the boxes that were sent to me. I’ve gotten the updated equipment and I need to schedule a follow up appointment. I will and I want Martin to come back and complete the job.

I had best experience and I have used them before and I will use them in future . They are great people and respectful and more importantly they are safe. It’s not like you calling handy man and not knowing who is coming

Installation was tricky per the installers. That said, it works well once installed.

It’s great—geek squad mounted it and set it up, although they couldn’t get one remote to do everything which I have on all my other TVs including this same one. That’s why I gave 4 stars.

Technician was great! Complete setup for my Sony TV.

Unpackaged everything set up wall mount just where needed. Perfect height. Placed t.v. on mount set up functions and explained use . They even help with sound bar wi-if connection. Cleaned up all wrappers and boxes and made sure we were happy and understood how to function wall mount tv. and remote.

The agents did a great job mounting my 70" TV and explaining how everything works. They were prompt, friendly and professional. Great Job!!

Picture is good but not knock out spectacular. The smart TV features are extensive and well organized. The Geek Squad was fabulous. Samsung has great telephone customer service if needed. Only real negative: the remote that comes with this TV is too small and a little difficult to handle, but sufficient.

The agents unpacked my TV and stand and set everything up perfectly. My TV was mounted to the stand without any issues. The agent’s also took the time to explain the operations of my TV/remote control. Overall, I was overly and completely satisfied.

The Geeks were friendly, knowledgeable and efficient.

Both Seth and Beau were very professional and exceptionally patient. Seth has been to my home before, and I was even more pleased to see him on my installation. Beau was so accommodating. He programed my existing remote to my new TV and DVD devices

The set-up, mounting and removal team we professional and efficient — great service

The service and professionalism by John, could not have been better. The install and setup along with advice and recommendations were appreciated. Will definitely request John for my next BIG install for my media room.

Absolutely love this product! Now instead of having a mess of chords and wires from my entertainment system, I now have a nice streamlined appearance with no visible chords. I like it so much I had it installed on all my tv’s!

The guys were fantastic, showed up on time, evaluated the existing conditions, figure out a way in which to best service us and proceeded with professionalism and friendliness. Couldn't be happier! A+A+A+

This mount was perfect for what we needed it to do in our living room. The mounting done by the Geek Squad was perfect. They took their time and ensured more than once that I was happy with the placement of the mount!

Geek squad were awesome. First time I used them. Won’t be the last. Great install and really friendly people. They Arrived punctually and did the job right and didn’t just rush through it. I waited about two months to review this job and tv is still on the wall and mount is well up on it still.

They were very knowledgeable, neat and courteous ,,