Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1041 Showing 20,801-20,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    A little expensive but worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you havent done mounting before and need someone to do it for you, geek squad is a good way to go. I know it varies by branch but mine is great. All around good guys and made sure everything is aligned and connected to my devices. They will also clean up after themselves. Would recommend this if you need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our fireplace has tile where I wanted the TV mounted and I was nervous about drilling and potentially breaking one. The guys did a great job and I couldn't be happier with the results. I highly recommend using Geek Squad for a difficult mounting location!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad ftw

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was amazing. on time, perfect communication- left nothing but a wonderful experience. 100% recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New TV looks great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The natal of the mount and TV went smooth and looks great on my inset wall. Unfortunately, we were the last stop of the day and it was late in the evening so the crew couldn’t calibrate the new TV. Watched a YouTube video and it looks excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a wonderful job installing the 65" TV in our master bedroom. They were very knowledgeable and quick with the work. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time very professional showed me how to work tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my tv quickly and professionally. They were also a great source of information concerning some questions I had about possible service providers and what they offered. They knew what they were doing and how to educate their customer on how to use a new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had a great experience with the Geek Squad! I like that they call me to give me a 20 minute heads up that they are on their way. They are respectful of my property and clean up before leaving. I refer everyone to them for Amy installation job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was on time, very helpful and did an awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Placed sound bar cable behind the wall

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He went above and beyond to assure everything was done correctly and that my TV and sound system were both operating correctly. I’m very grateful he took the time to be so thorough because the subwoofer was not connecting and no sound was coming from it. The agents were very courteous and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    installation was well donevery satisfie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good installation Outlet who showed up were very professionals d efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support Installers are #1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and super helpful. Eve solved a cord issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holding its own

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do the job well. TV has not fallen off the wall yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received excellent service. Technicians were courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting & Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After an initial scheduling experience that was terrible due to the disconnect between online scheduling + phone and chat agents + the local Geek Squad members, it was refreshing to have these agents who were friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went smoothly. Techs were knowledgeable, polite and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top rated installation, ease of mind for hanging fragile television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal of old TV and installation of new TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad removed my old TV and mounted the new Samsung 65" TV. They also hauled away the old TV. They did a great job. Good quality work and very professional. The technicians were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service was awesome! They installed all my devices very quickly. Mounted two large telephone and adjustable mounts and a sound bar. Plus Hooke me up to my internet and showed me how to work. I’m a bit technically challenged so it really helped. Thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install guys rock !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came out to my house did a great job, so professional and made sure it was to my expectations before leaving. I wish they could always be the ones to install any of my items I need installed from bestbuy

    I would recommend this to a friend