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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1042 Showing 20,821-20,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad is very good at what they do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who set our tv up was every good at what he does.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New TV looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The natal of the mount and TV went smooth and looks great on my inset wall. Unfortunately, we were the last stop of the day and it was late in the evening so the crew couldn’t calibrate the new TV. Watched a YouTube video and it looks excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation of an above the door TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job ... very experienced expert working on the job who knew exactly what the challenges were for an over the door mount in our master bedroom. Fast, efficent, and excellent workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have the Geek Squad do your installations if possible, They are truly the best! Not only are they kind & caring but they do everything to perfection. We were so impressed with their service, Thank you Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung has a great picture and TV as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was up and running to my expectations. Removed my old equipment and packing from the new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex was professional and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was great. He was able to dismount, and mount to new tv with the proper connections. He hauled away the old tv and the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this service through geek squad was easy and simple, they came to my house, installed the wall mount and tv and reconnected my wires and everything. They went above and beyond when the explained to my father the features of his tv and his surround sound system. Will most likely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Guys set up my 75” Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy guys arrived on time and immediately went to work. This is a 75” tv so it wasn’t exactly easy. But they knew what they were doing and they quickly had it mounted to the wall. Then they spent time setting up the tv just the way I wanted it. They were GREAT

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted my TV and connected to my devices. However, I was not informed of a payment prior to the installation date that caused a delay in the replacement

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Workout room setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for needed install in workout roo Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid dudes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were excellent. They came in, got it hooked up and going for me and were gone in a half hour total. It was certainly money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Quick and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in and got to work and clean up after the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Geek Squad installer was courteous, quick, pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was quick, professional and courteous. He answered all our questions while installing our new TV on the wall. He also helped us to download and get the new apps on the TV going for us. He was a great help and even better technician. Great Work Geek Squad !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad were in and out in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent Trie Pollion and his partner were the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV & Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and so informative about the products I have purchased. They were efficient and quick with no mess at all. Very nice and awesome customer service. Thank you Ryan & Shawn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job. Picture is very sharp.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an old (? 12 years old) home theater system with composite connections. When installed in 2006, HDMI was not available and one of the wires had a poor solder connection to the plug. The installers took the time to find a good wire and eliminate the ghosts that the old wire gave. Picture is very sharp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job on 100 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect & professional. Not easy to install a 100 inch and a 85 inch TV on Dry Wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad installed my TV very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick to install. Provides excellent mobility of the TV Unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most of us need this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you are a handy man with a trusted assistant you need this service for a large TV. I speak from personal experience. The screen is so fragile it will break if you apply the slightest amount of pressure to the screen when you lift th the TV. Geek Squad install the wall mount, connect all of your devices and remove your old TV.

    I would recommend this to a friend