Customer Ratings & Reviews

The installation went smoothly. The Squad removed my old TV and mount without damage to the wall. They placed my new mount and Sony Braiva TV exactly where I wanted, covering old holes from the previous TV. They cleaned up afterwards and went over the features of my new system. Thank you Geek Squad!

Having the TV mounted to the wall was the best thing.

They arrived when the stated they would and did an excellent job mounting 3 TV wall mounts and 3 large TV’s we had purchased. They cleaned up from their work and removed all the trash from it.

The agents mounted by TV and set up all my devices.

Team did a tremendous job not only with the TV installation but with explaining the functionality of the system Extremely professional and prompt.

Very easy to setup. Holds TV in just the correct positions.

The two Squad members assigned to our job were efficient and very tidy. Conscientious of their work and respectful of our home. We were very pleased.

The technicians arrived on time and had the complete setup done very quickly regardless of the complexity. Thank you and will surely use you all again.

A good mount is important to get the most from a big screen TV. This allows both vertical and horizontal tilt, nice for viewing from a chair on the side of the room. Having the Geek Squad install it was great. Much faster and better than I could have done.

Best Buy Geek Squad in Fairview Heights, Illinois are AWESOME! The two who mounted my TV Wall Mount & 75" Samsung TV did a wonderful job on installation. Everything mounted perfectly. Thank You

The Geek Squad were great - did a wonderful job taking down the old TV and mount. Putting up the new mount and TV and setting up all the different components to work together. They made getting a new TV fun instead of hours of stress.

Geek Squad came on time and brought extra parts needed for this unique situation. Knowledgeable technicians were able to install in an unusual spot no problem. Explained operation of the TV and cable better than previous installlers.

Great service. The technician was right on time and did a great job of swapping my old and new TVs. He even routed all my chords to be hidden from view in my entertainment center.

The Geek Squad was supposed to set up a TV stand that I ordered from Best Buy and then set up the TV on the stand, but the stand showed up broken so that couldn't set it up and they wouldn't take the stand back to Best Buy, we had to pack into the car and take it back ourselves.

the geek squad set this up fast and with no problems

Did a great job, got everything connected and installed wall mount very quickly

Geek Squad delivered and installed the new refrigerator, also hauled off the old one. They were friendly and efficient. We really like and enjoy the new refrigerator. Haven't had it long enough to give a complete review, but we are pleased so far.

The guys who did the install were both highly professional and were able to do what was needed. TV works great and may have to buy a second one to allow me some view time!!

Always a great experience with Best Buy and the Geek Squad. They even found out my old tv was damaged and helped me rebook an appointment ASAP with new tv purchase on the spot.

This is the second time I've used the Geek Squad to mount a large TV in my living room. Fast, efficient, and hooked up my smart remotes, insuring that everything was operational before they left. The guys were friendly and super helpful!