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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1045 Showing 20,881-20,900 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st team installed TV good;2nd team fix bugs Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were wonderful! Explained everything and showed us how to work everything. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed two TVs for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were efficient, knowledgeable and friendly. They completed the job in a very reasonable time and explained how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They let me know a time frame of arrival and then called when they were on their way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek twosome did fine...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boys took down he old tv from the wall and fitted the new 55 incher to the existing fittings, which we appreciated.... Every thing works well... though we could have used a little more help in the operation of the new Samsung...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Installer, David. So helpful, really great guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys we had were awesome! They were prompt, careful, asked exactly where we wanted the tv mounted, and cleaned up the area under where they had to drill. We were very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job in installing a new Samsung 85" TV to our wall. Very professional and knowledgeable. They helped with the setup too. We even had them mount our small 55" TV to the wall too even thought this was not scheduled. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Samsung television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to install my new television were professional, respectful and safe. They answered all of the questions that my wife and I had. Also, they wore their facemasks properly and respected all social distancing guidelines. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally, 100% satisfied with this service. These 2 guys came on time and did a great job. Polite and helpful. Could not be happier with them and their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best group ever to install my TV's. I have purchased several LG TV's from you both in Atlanta and Vero Beach, and this time the service was stellar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen were professional and installed my TV quickly and removed all the boxes. Highly recommend geek squad over internet contractors.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service; very knowledgeable 888888888888

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service! Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jon and his team were great! Very professional and personable. They installed my 85" TV perfectly and gave me a tour of the item after installation. !00% will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted the tv and connected it to my devices. They were very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad pair did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and efficient service! Friendly and knowledgeable techs who did a wonderful job at installing and explaining the usage of our new TV. Hooked up our Apple TV device and cable box and everything works! Pluses and kudos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted the TV were great! They took the time to walk me through the steps of using the remotes between the TV and PS4. They showed me some great shortcuts to get through my favorite shows and were very patient with my questions. I highly recommend them!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, on time, knowledgeable, friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were friendly, competent, helpful, and courteous. They inspected the TV and the mount, installed them exactly in the way imagined, made sure that I knew how to use the remote, and even cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocked the Install!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have installed this tV myself! The Geek Squad guys are the best! They make it easy and fast! Thanks for what being a Total Tech Customer brings the customer!

    I would recommend this to a friend