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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1046 Showing 20,901-20,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Drew and Trey were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew and Trey were great. On time, cleaned up, gave our dog a good head scratchin'. What more could you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does all my installations. I am sorry to hear they will be discontinued, it is my main reason I buy all my technology from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount hold large TVs well. Plenty of angle movement.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were here promptly to install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a nice neat job and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys arrived on time n had my tv up in no time.....on complaint i have is i cant find the power cord to charge my removal control.....other wise great install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experieince with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Tech was knowledgable and helpful offering suggestions on things to consider and how to operate the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Wall Mount & 75" Samsung Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad in Fairview Heights, Illinois are AWESOME! The two who mounted my TV Wall Mount & 75" Samsung TV did a wonderful job on installation. Everything mounted perfectly. Thank You

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Very friendly. Well worth the $!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my TV on it's new stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mounting, great job done by Geek Squad....

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very sturdy mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers were quick, but thorough. Very friendly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an 85" Sony TV installed by Best Buy for free being a Total Tech member. Installer was very professional and knowledgeable. Highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Mounting a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine. Let’s pray it stays that way for a while:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Guys were friendly and very professional. Would use them again. Would also recommend them to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were on time, personable, professional and efficient. They answered my questions with satisfactory answers and were beyond the call to reattach my system since the one I had was really antiquated (plasma TV with separate audio/video components). Thank you for responsibly disposing of my old TV and AV units.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WANTMY PORTRAITON!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! They were supposed to follow up on how to get the portrait mode to stay on and I have not heard back from them. This is really disappointing as this is why I bought this TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad installed and set up TV, helped add app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys mounted TV & Connected to devices, cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted and setup my new television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Geek Squad for your electronic needs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technicians were prompt and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent on all levels!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcos handled everything! He delivered the tv, installed the mount, plugged everything in and made sure everything worked. He even cleaned everything up when he was done. He then took the time to patiently and pleasantly instruct these senior citizens on how to use all the new technology and equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They made it look easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers from best Buy arrived on time and took down my upstairs TV from the wall mount, installed my 55" downstairs TV upstairs on the wall mount and set up my new 65" lg and connected everything to working order in less then 90 minutes. I was impressed. There was no doubt they knew what they were doing.

    I would recommend this to a friend