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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1046 Showing 20,901-20,920 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the tv correctly and where I wanted it. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lewisville team rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my installer. She was super nice, kept me informed of TV delivery delays and super nice when they actually installed my TV. Really recommend the Geek Squad teams at the Lewisville, TX store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Perfect TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time and had the complete setup done very quickly regardless of the complexity. Thank you and will surely use you all again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocked the Install!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have installed this tV myself! The Geek Squad guys are the best! They make it easy and fast! Thanks for what being a Total Tech Customer brings the customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install on wall mount. TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional in every way. Tech gave good advice on the installation and went through everything after done. I would recommend this service to anyone that is uncomfortable doing it on their own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick work of TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Squad members assigned to our job were efficient and very tidy. Conscientious of their work and respectful of our home. We were very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed our TV were professional, cleaned up, and made it look easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and tidy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service, would highly recommend!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Came on time did a good job installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job in the installation. They came on time and did a nearly perfect install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad First Class Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a tremendous job not only with the TV installation but with explaining the functionality of the system Extremely professional and prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was prompt and helpful in getting my new 70" tv mounted, connected and running, They were fast and out the door in less than an hour and this included explaining everything to this non-techy person!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad was polite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some review of situation they got it installed and works perfectlly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent team were not only knowledgeable but friendly and took care with my TV and surrounding items while handling the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Fine installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and set up ran cables. It was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally, 100% satisfied with this service. These 2 guys came on time and did a great job. Polite and helpful. Could not be happier with them and their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and Efficient!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and friendly! I forgot to add connecting my surround sound system to my service order, but they gladly added it on when they arrived and hooked it up with no problem!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV on my wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job! Thank you Geek Squad & Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional with no issues. The crew was efficient too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This service was not complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior TV service person (Clearwater TV and repair) removed old TV for repair. Was advised that TV was not repairable. When he took the old TV, the TV mounting brackets was taken but not returned. The best personnel could not make installation with no bracket. Current waiting for return of bracket by Clearwater TV and appliance for installation to be completed. Please advise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    80"TV installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad set up our large screen in about an hour. all was perfect. They explained how to work the system and controls. All boxes, Styrofoam, plastic bags we pick up and loaded into their truck and hauled away, They did a wonderful job.

    I would recommend this to a friend