Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1046 Showing 20,901-20,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great techs!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were very personal and proffesional! They showed up on time and after hitting a few "Curve Balls" had our new TV installed and working perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job - I was very pleased with the service and would use them again. They were friendly, knowledgeable and quick. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad promptly and accurately installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience with Best Buy service has been excellent. Courteous phone agents and technicians that came out were courteous and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had a rep come out to review the wall and help select the needed hardware I was told the install was going to put the wires hidden in the wall for building code... I could have screwed the tv on the stand and saved a lot of money. Bestbuy keeps giving me a run around and said I should have been charged extra for that in addition to the install and the rep made a misrepresentation when I was charged.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    owneer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved into a remodeled home & had Geek Squad do all the mounting of t.v.'s. Other people said they could do the mounting & for less $$$, however in the long run Geek Squad saved me money as I also had brick mountings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed two Frame televisions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fantastic, showed up on time, evaluated the existing conditions, figure out a way in which to best service us and proceeded with professionalism and friendliness. Couldn't be happier! A+A+A+

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for Corner Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for corner mounting BUT extremely expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful! Set everything up quickly and made sure we were completely satisfied before leaving. Cleaned everything up and were out the door leaving us with only a great TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that installed our TV and set up the Blueray DVD player were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Than Expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this TV for our conference room as a large computer monitor. Works beyond expectations with crisp, clean visibility and can still stream and what not when needed. Also had no hassle installation by Best Buy with a full range wall mount also purchased from the store. Very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Raymond

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raymond and his partner did excellent job of switching out returned and installed new TV . They very knowledgeable and great instructions on the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% excelente service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% excelente service! 100% excelente service! 100% excelente service! 100% excelente service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress-Free Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad makes any TV purchase much less stressful. They deliver the TV, set it up, and show you how to manage the controls as needed. The members were friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were awesome, very helpful and skilled with installing a large TV in a confined space with unusually spaced wall studs. My bedroom now resembles a small cinema. Sweeeeetttt!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do yourself a favor l

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. They were knowledgeable and set up all the settings before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful! Super helpful, fast, and excellent clean-up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount 55 inch tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had best experience and I have used them before and I will use them in future . They are great people and respectful and more importantly they are safe. It’s not like you calling handy man and not knowing who is coming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install. The Geek Squad came through

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad mounted and connected all of my devices. They demonstrated to me how all of my products worked. The were all very kind and courteous. They were so mindful not to damage my new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek setup team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They can in set it up all in 30mins or less great personal work ethics picked up all their trash and left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work. Internet and cable were not set up and they had to come back. Answered all of my questions. Very helpful.

    I would recommend this to a friend