Customer Ratings & Reviews

Did a very good job installing tv and telling me about how it works and what they reccomended only thing that im unhapoy with is that the tv isnt mounted over the center of my mantle plan on calling them back out to see what they can do about it

The men that came out were professional and polite and super nice and helpful!

I was surprised how well my installation crew did. I bought 2 mounts. They tried so hard to get the non-compatible one to work and when we gave up it was because the mount just was not going to work. Luckily I had a second mount that they had recommended and it worked like a charm. But this crew was perfect!

Great installers! Explained T.V operation in detail. Took the packaging with them and it works great! Friendly and professional.

Agent resolved problems I had with my TV remote. Appeared to be complicated but he was very thorough & patient & ultimately figured out that there were several issues with the TV, remotes & other devices. Very impressed with his knowledge & troubleshooting skills.

Chris was amazing in explaining and installing our TV in my parents new home. They are in their 80's so not very tech savvy! Chris made this experience super informative and professional! Thanks you Chris and Geek Squad services!

I ended up with this vs a More expensive mount because I know I will hardly ever adjust the tv. Just make sure you have studs in your walls. The guy came and out a bunch of wholes in my wall and then couldn’t mount. 100% returned.

They did an excellent and very neat job, clasping all the cords together and behind the chest the sound bar sits on. Everything is synced to work off of my TV remote which keeps it simple. As always, I’m very pleased with The Work done by The Geek Squad and will always use them again!

The installation team was fantastic. They were professional, courteous & kind. Careful with my furniture, cleaned up afterwards. Extremely knowledgeable of the product. Great job!

It holds the TV in a nice manner right where it needs to be seen at.

The agent that installed the tv and mounted it was very efficient, extremely neat and was very professional. He took the time to go over the operation carefully explaining repeatedly as needed. We never felt rushed and was very happy with the whole process.

The geek squad was very friendly but I wasn't happy with the work. Let me start by saying that they only showed up at my house at 9:30pm, when my appointment was from 4-7pm. Naturally they didn't start drilling into the walls until around 10pm, which was not a welcomed sound for my two sleeping children. The bigger issue is that they measured the mounting incorrectly and were forced to drill a second time. I now have two big holes which I need to have repaired. One, this will cost me money but two, I can't even let someone repair the wall because taking the TV down to do so will void the warranty I purchased from Best Buy. Overall I am extremely aggravated with the situation.

Technicain was professional and prompt really knew his job

The agent mounted my tv to the wall and went over the function of the mount. The box was missing pieces so he had to come back to complete the job. He was very apologetic. He also had to clean up the mess from the other tv mount job.

Super nice Geek Squad service. He recommended a different mount for our TV and we were SOLD. I appreciate the options he provided to us AND he went to pick up the new mount.

Great service. The team was knowledgeable and set up my mount and tv. Saved me the stress of trying to get it right myself. Definitely worth it.

The Geek Squad installed my 75'' TV and did a fantastic job. They kept in touch with me and were able to easily reschedule when I couldn't make our original appointment. Nick was polite and respectful and made sure I had everything I needed before he left. It was well worth the money!

Love the work that the geek squad does. Great costumer service even that there was a wrong item that was picked up from the warehouse that was handed to them. I am still satisfied with Best Buy regardless. Currently waiting for a refund but all is good so far.

The mounting bracket works great with just enough tilt for my 82” Samsung. I would have thought you needed something more substantial looking. The intallers were great! They came in, no problem for them. Nice, neat install and cleaned up everything and headed out. And I had 50foot cable runs done in the attic.

Alex was great. He was able to dismount, and mount to new tv with the proper connections. He hauled away the old tv and the box.