Customer Ratings & Reviews

Great work. Internet and cable were not set up and they had to come back. Answered all of my questions. Very helpful.

There was no way I would have been able to install the TV mount and TV on my own and was to nervous to ask a friend for help. What if something slipped !! Best Buy once again provided excellent service during this install and it looks great!

Agent Mathew, is a real GEEK the boy is smart as a whip, I have never met a real live geek before. Very knowledgeable , very patient very courteous, I really enjoyed meeting him. If I could give him more than five stars I would he certainly earned, everyone of them!

The two gentlemen from the Geek Squad were professional and efficient.

Could not complete the install because all of the pieces for the mount weren't included although it wasn't an open box purchase. Courteous and helpful. Made sure the tv worked prior to leaving.

While there were some bumps with the order and confusion on the delivery, the geek squad did an amazing job, they were extremely helpful, professional and they ensured we were completely satisfied with our product and setup before they left! They went above and beyond to correct in store errors and we would highly recommend them!!!

The Geek Squad reps were friendly, and very knowledgeable. They made sure everything was installed correctly and functioning correctly. I’ll go to them again anytime I need installations, assembly, or connects.

The guys that installed my Tv did a great job and the TV looks great on the wall.

the agents were wonderfull and listened to my concerns and setup my tv to fit my needs. I am both hearing and eyesite impared

The service and professionalism by John, could not have been better. The install and setup along with advice and recommendations were appreciated. Will definitely request John for my next BIG install for my media room.

This mount was perfect for what we needed it to do in our living room. The mounting done by the Geek Squad was perfect. They took their time and ensured more than once that I was happy with the placement of the mount!

Picture is good but not knock out spectacular. The smart TV features are extensive and well organized. The Geek Squad was fabulous. Samsung has great telephone customer service if needed. Only real negative: the remote that comes with this TV is too small and a little difficult to handle, but sufficient.

I have to say the Geek Squad did a great job installing the bracket and setting up the TV. They were very professional and gave us great options on the mounting. They did a great job hiding the wires and cleaned up everything including the taking of the box so we didn’t have to deal with it.

installers were prompt, reliable and professional. Would strongly recommend professional installation especially for a larger TV and sound system

TV is amazing but the Geek Squad set up was even more amazing. Once they hung the TV they also patiently showed me how to work the TV. I would recommend their services to everyone I know.

The guys did a wonderful job installing the 65" TV in our master bedroom. They were very knowledgeable and quick with the work. Thank you!

The agents were very professional and friendly. They came in and did there job in a timely manner. Cleaned everything up. Showed me how to use everything and answered all my questions. Yes I would recommend this Geek Squad to everyone.

Did a very good job installing tv and telling me about how it works and what they reccomended only thing that im unhapoy with is that the tv isnt mounted over the center of my mantle plan on calling them back out to see what they can do about it

all the Geek Squad people were excellent . Very informative and knowledgeable. Answered our questions where we understood everything.

Excellent job good proffecional atitude frendly service