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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1048 Showing 20,941-20,960 of 38,692 reviews
  • Rated 5 out of 5 stars

    Amazing service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabrielle was outstanding! From the start to finish he & Nate did a perfect 10 score!!!! The mounting of my new 65" TV & speakers & in wall installation was amazing!! I would highly recommend Gabrielle for his knowledge & personality to make your in home service a great experience!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best group ever to install my TV's. I have purchased several LG TV's from you both in Atlanta and Vero Beach, and this time the service was stellar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery &set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. great guys, took their time to explain everything and made sure i understood how it all worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing my new television. I would use this service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys arrived on time n had my tv up in no time.....on complaint i have is i cant find the power cord to charge my removal control.....other wise great install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called ahead of time to announce their arrival. Right on time as scheduled . Quick, efficient hook-up of new TV and sound bar. Total clean up of boxes, papers, etc. a complete explanation of new remote together with hands on demo. Extremely polite installation crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick mounting, setup and installation.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all of my devices. They were friendly, courteous, knowledgeable and above all professional. All empty boxes and cartons were cleaned up by the agents and it was a most pleasant experience for me. They get an A+ in my grading system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fabulous.. called to confirm the arrival times and actually arrived on time! He was very professional and courteous. The mounts were perfect for my needs. Why did I wait so long…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service; Geek Squad knew what they were

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV in a timely manner and made helpful suggestions about my previous connection. They were very patient with me while reviewing the controls on the remote and showing me the different features on the television. I was quite pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 tech employees that were sent to our home to install a new tv were very knowledgeable and professional. We would highly recommend them to anyone needing their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture and quality. I love that the Firestick is built in because it eliminates unneeded wiring/cords. Connected easily to all of my systems and gaming on it is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Raymond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raymond and his partner did excellent job of switching out returned and installed new TV . They very knowledgeable and great instructions on the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents connected my TV and the wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed two TVs for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were efficient, knowledgeable and friendly. They completed the job in a very reasonable time and explained how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was terrific. We had 3 members who were hard working, polite and charming! After the TV was hung on the wall, they took everything away and the room was in perfect shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, professional service with amazing attention to detail, ensuring the mount was placed balanced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and gone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so quick you question the price, then you think oh i get it back or was included in the program a good value and peace of mind. They need a quick list of questions they can hand the owner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wallmount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was performed excellent. The ability to watch from different angles is superb. Work was performed in detail and to our satisfaction. That gentlemen that installed is on my priority list for future work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen were professional and installed my TV quickly and removed all the boxes. Highly recommend geek squad over internet contractors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad moved my tv from one way to another

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installer went beyond his responsibilities. Balance & centered tv- then connected the cords into a surge protector. Anchored & re-cut cover for the cords. The original installation a year ago was not completed correctly. This guy- sorry forgot his name Jose? Was awesome!

    I would recommend this to a friend