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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1048 Showing 20,941-20,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    On time and mounted TVs quickly and well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leo did a thorough and complete job. He was timely and also helped me get connected to my new TVs. He was efficient and very professional. A+

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    it looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our new TV is mounted in the bedroom and it looks great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job installing tv and telling me about how it works and what they reccomended only thing that im unhapoy with is that the tv isnt mounted over the center of my mantle plan on calling them back out to see what they can do about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Best Buy Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support from the Best Buy team. I highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 mounts and talked with some best buy associates and had a good feeling about my whole purchase. I made it clear that I only wanted the geek squad to do the installation..why did I have a third-party show up. Even the BB associate was like yeah I rather for you to have our guys do the installation. Im upset about that bc I think your word is your word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress-Free Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad makes any TV purchase much less stressful. They deliver the TV, set it up, and show you how to manage the controls as needed. The members were friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were awesome, very helpful and skilled with installing a large TV in a confined space with unusually spaced wall studs. My bedroom now resembles a small cinema. Sweeeeetttt!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation of my 55 inch wall mount TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d give more stars if I could. Team Dusty and Jayden were awesome! Very knowledgeable and courteous. They were respectful of our house and our time. We have the Tech Support membership and everybody with the geek squad has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    removal of old TV and install of new without any glitches. Set up Comcast and advised on setting up other services

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys were Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look forward to my next install. Total Pros.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and Efficient!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and friendly! I forgot to add connecting my surround sound system to my service order, but they gladly added it on when they arrived and hooked it up with no problem!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    TV OFF CENTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got the job done: hung my tv mount , television. hooked up my blue ray and soundbar , so i did not have to program anything. This was good. Not so good... my TV is off center. I specifically asked to center the TV over the storage bench below. i figured that they have to center TV's all the time and it would be easy for them to be accurate, but, after they left and I sat down to watch my TV , i noticed that the TV was not centered over the storage bench. To have the TV centered over my storage bench, i had to push it over by atleast 4 inches, Now the storage bench is too close to my entry way table and I wanted the entryway table and the storage bench to be as far apart from each other as possible. So , this is annoying and did not have to happen, but now I am stuck with this, unless i want to pay them to come out again and make more holes in my drywall re-centering my TV. Disappointed

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for reaching out to us with this review. While we are happy to hear that the job was completed without you having to program anything, we are not happy to hear that you're unsatisfied with the TV mount. We would certainly be upset with a TV that is not centered, as well. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to install the tv were great and explained everything as they installed the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wall install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great install, team was great everything went smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Emanual and Tyler did an amazing job installing, setting-up, and providing intricate LG details regarding my LG C3 TV. Satisfied Customer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Template made installion and positioning very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very thorough job hanging a TV on the wall..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service.... Be aware, it can be costly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers worked very diligently to make sure my wife and I were happy with our new purchase. I was impressed with their performance.

    I would recommend this to a friend