Customer Ratings & Reviews

Paid the premium to have my tv wall mounted, they followed through exactly like they said, was there on time, actually early, installation smooth and they double check to ensure you feel it was done properly......couldn’t ask for any better experience especially compared with cable, moving, etc

Very fast and friendly! I forgot to add connecting my surround sound system to my service order, but they gladly added it on when they arrived and hooked it up with no problem!!

They did a great job of mounting the TV. It certainly met my expectations, and they were on time!

They guys arrived on time n had my tv up in no time.....on complaint i have is i cant find the power cord to charge my removal control.....other wise great install

The Geek Squad ask if I wanted TV hooked up to WiFi. I said I did not think so at that time; but I now think I would like to do so for Smart TV and maybe some Flo Marching Band connections?? Loved the way the Geek Squad handled our installation. They were very professional and congenial.

Clear communication with prep emails and pre phone calls - on time and good judgment on installation timing - friendly techs that are willing to teach you about your products and how to care for them

Our technician, Kenny from Geek Squad, was the best we have ever seen. He was very prompt, courteous, and wonderful to work with. We had him both times to install our TV's and mounts on the wall. I would highly recommend Geek Squad to anyone.

Best Money ever spent!! Took all the headache out trying to hang this large TV myself!!

The agent saw I had a sound bar and offered to mount it .

Geek squad is amazing very professional and would definitely recommend. They arrives on time set everything up. Showed us how to use it and they're quick

The agents were prompt and extremely courteous and professional.

Absolutely love this product! Now instead of having a mess of chords and wires from my entertainment system, I now have a nice streamlined appearance with no visible chords. I like it so much I had it installed on all my tv’s!

On time and did an amazing job. Really knew what needed to be done.

Geek squad team did a great job installing the mount and insuring the tv was completely level and operating correctly. Setup the tv completely and made sure the picture quality was beautiful.

Great service! Fast and professional!! Would recommend agaim!!

Took a few trips when contractors were initially sent at first and told me the TV couldn’t be mounted on a particular wall. Eventually Best Buy came out themselves, and they were able to mount on that wall using a different mount (which they had in the truck). Inconvenient process requiring multiple people to come out but when it was finally mounted it was good work.

The agents from Best Buy did an amazing job mounting the TV and hooking up the sound bar.

Super nice Geek Squad service. He recommended a different mount for our TV and we were SOLD. I appreciate the options he provided to us AND he went to pick up the new mount.

Martin did an excellent job but unfortunately could not complete due to the boxes that were sent to me. I’ve gotten the updated equipment and I need to schedule a follow up appointment. I will and I want Martin to come back and complete the job.

Had an 85" Sony TV installed by Best Buy for free being a Total Tech member. Installer was very professional and knowledgeable. Highly recommend this service.