Customer Ratings & Reviews

The installers worked very diligently to make sure my wife and I were happy with our new purchase. I was impressed with their performance.

Very professional and helpful! Set everything up quickly and made sure we were completely satisfied before leaving. Cleaned everything up and were out the door leaving us with only a great TV!

Thank you to Eric and Team for their consistent and exceptional service. They are always on time and continue to upsell to ensure we have a good sound.

I had a confirmed appointment intall a new 77” tv. As the end of tbe 3 hiura window was approachjng and no deliver in site, i called for an update. After some time, the rep said they are running late and wiuld be there in 39 minutes. An hour later, astill no TV. Another call and this time, the installers wouldnt answer his call. 90 minutes later still no TV. I finally get a call back at 9:45 PM asking if I still wanted him to come. At that point, family isnin bed and I wasnt about to have installera there appraching midnight. The worse part was I left work early, moved furniture out if the way and removed current 65” TV and sound syatem. I now have to wait “2-3” days for somejne to call me back and reschedule because the TV in in transit….aka still on the guys truck. Terrible experience so far.

Mounted tv with speed and accuracy definitely recommend this service

The service man sent by Geek squad was very effient. Remounted our TV lower and hooked up our equipment. Very friendly everthing went very well

Super nice Geek Squad service. He recommended a different mount for our TV and we were SOLD. I appreciate the options he provided to us AND he went to pick up the new mount.

Geek Squad do the mounting for my TV they did an excellent job. They arrive on time friendly and professional, they listen to my instructions how I wanted to mount. They fast twenty minutes. Demonstrate before leaving.... The mount is of excellent quality full motion and easy access to connect cables at back of TV. Thanks Geek squad excellent job... I will use them again and recommend..

We found the service Excellent prompt and Courteous

This was a gift for my parents. They mounted the TV and connected it - looks great. They did not connect it to the various services my parents have - like amazon prime or google play. It would be "excellent" but they apparently did not bother attempting to explain how to use the TV (and switch between devices) to my parents. Which . . . I understand.

Great service!!! The guys who came out to mount our tv's were very professional & knowledgeable. They made suggestions on tge height although we had in mind for it ti be higher however their suggestion was perfect. Love best buy and all that they offer!!!

Sam from Mastech was awesome. Professional, efficient and very neat. Respecting my home and belongings. He went above and beyond to ensure our satisfaction. Lucky to have a person of his quality to represent your company. Do what you must to keep him in your employ.

They arrived a little after the window closed but not by much. Also I should not it wasn’t the geek squad but subcontractors. That was a bit disappointing especially never being told I would be getting subcontractors. But they were very informative and installed tv quickly.

The agents put my TV on the stand in no time. Very good job

Xeron and Trevor are the two technicians that came to my home to help me with my TV mount. They arrived with protected gear for COVID-19 guidelines and displayed knowledge, experience and professionalism with their work. I sincerely appreciate them both! Thank you!

geek squad was very good at setting up, very professional

Very professional service of installation of TV. Service techs were very knowledgeable and efficient.

The Squad mounted and connected all of my devices. They demonstrated to me how all of my products worked. The were all very kind and courteous. They were so mindful not to damage my new home.

TV bracket was installed greatly. We are very pleased with this bracket that we use on our porch.

Will and assistant did a great job of installing and explaining functions of tv. They were both very knowledgeable, profrssional, and courteous.