Customer Ratings & Reviews

Professional courteous customer satisfaction was guaranteed from the time they entered our new home. Installation and set up of my sound system was flawless, thank you so much

They did a great job - I was very pleased with the service and would use them again. They were friendly, knowledgeable and quick. Thank you!

Our experience with Best Buy service has been excellent. Courteous phone agents and technicians that came out were courteous and professional.

The agents installed my Tv quickly I was impressed with their knowledge of the setup, and set up several of the applications on my Tv

Geek squad agent did a great job. Moved one tv to the basement rec room and installed new tv in a bedroom. Had to move and re-install the mounting bracket in the basement. He was also on time for the appointment.

Rocking service. The technician was quick and efficient. Best Buy originally had the incorrect install information. They did have to come back a 2nd time. No fault of the tech

The Hisense TVs don’t accept the Spectrum app! the agent was able to use my Roku to get everything working’ He was very knowledgeable and got it all working in timely manner.

The agents mounted my tv and connected everything to it. They made sure everything was working properly before leaving and showed me how to use all of the features that came with the tv.

The Tech Squad guys did a fabulous job of connecting all of the components in my new 65" Sony A80J OLED TV system. The work was done accurately, quickly and professionally. They were extremely helpful and courteous.

THE DELIVERY AND INSTALLATION OF MY NEW 70" TV WAS AN EXCELLENT PROCESS! BOTH GUYS THAT CAME WERE PROFESSIONAL AND COURTEOUS AND KNOWLEDGEABLE! SO EFFICIENT! TOTALTECH IS THE WAY TO GO!

The efficiency and expertise of the Geek Squad crew is unmatched. They got me all set up in much less time than anticipated! Incredibly satisfied with the team!

Worked quickly and professionally. The installers were very knowledgeable of the products. They exhibited great care when handling personal items that may have been in the way. Arrived timely and prepared to work. I am very please with the service I received.

Geek squad is amazing very professional and would definitely recommend. They arrives on time set everything up. Showed us how to use it and they're quick

Great experience with the two service agents that installed my new TV - including, having a different cable on hand than what the online order had recommended, explaining use of the new TV and going over all options for set up to ensure I had what I needed.

Had an 85" Sony TV installed by Best Buy for free being a Total Tech member. Installer was very professional and knowledgeable. Highly recommend this service.

On time, efficient, knew what they were doing and did it. Cleaned up and removed both packaging and old tv.

Our TV was mounted and they review everything. Great job!

Piper and Katlyn were professional, helpful and did first rate work

Overall excellent service for the installation of my new TV and sound bar. They explained every step along the way and share very helpful tips to ensure I understood the features of my new TV.

installers were prompt, reliable and professional. Would strongly recommend professional installation especially for a larger TV and sound system