Customer Ratings & Reviews

The agent installed and mounted my tv perfectly. He did it quickly and made certain it was located exactly where I wanted it. Very professional, friendly and cleaned up the dirt and dust. He also made certain the tv and streaming services were working properly before he left. Very satisfied

They were quick and they knew their work it was great experience.

Our old wall mount didn't fit the new TV!!!! The new TV needed to be LARGER!!!! It was a new TV, 55" replacing a 55"!!!! New was smaller by 4" width, and 8"Heighth!!!! It doesn't look so good!!!! Can we be helped???? Will a 60" fit on a stand???? HELP!!!! Ron R

Great service! Technicians Vincent and Sean were very knowledgeable and skilled at getting both our TV wall stands put up. These guys are the experts and really know what they are doing. We are very happy with their work. Thank you Geek Squad!

Great work I would recommend them I have used them in the past as well

The step by step instructions were detailed and the outcome was wonderful !

Gabe and Gavin from Geek Squad are the reason that I continue to utilize services from Best Buy. They came out and installed a wall mount and new Samsung Q60 65’ within about 30 mins. Unbelievably fast and efficient. The tv and mount are incredibly sturdy thanks to Gabe and Gavin.

The Geek Squad person showed up on schedule and had everything needed for the install. The gentleman was very professional and took his time. Asked if I like placement before haning. Once installed walked me through TV settings and made sure all my accessories were installed and working. Connect my wifi and showed how to use.

Timely, professional and courteous great job in set up!

Your service Techs are awesome! So friendly and kind. They knew exactly what they were doing. They made sure I was communicated with the whole time. They asked my opinion about spacing. Great employees for Best Buy!

The agents mounted my tv on a wall above my fire place. They did a good job.

The Geek Squad team mounted my new 83" TV and set it up to work with my existing receiver. They were super friendly and answered all my questions. They made sure that I was completely satisfied and never rushed.

The two guys that came to installed my TV was very friendly and took care of what they had to do They were great and excellent!! Thank you!!

The Geek Squad mounted and secured a 58" Samsung tv to the wall above our fireplace. They then configured it with Netflix and Directvnow. They answered all of our questions and showed us how to operate the remote. The Directvnow sound didn't work on a few channels, but that was a problem with the app. They forgot to set something so the wireless headphones didn't work but my husband figured that out.

Pleasant helpful fellow. Sound system was not included in set~up which was a surprise. Still working on getting that perfect.

These guys are fantastic!! They are very customer focused asking questions to ensure I am completely satisfied with the product and their service. I will always use the Geek Squad for all of my tech support/needs. Thank you guys!!

Geek Squad does all my installations. I am sorry to hear they will be discontinued, it is my main reason I buy all my technology from Best Buy!

Guys did a great job installing my 77" Sony TV, on time, clean work, knowledgeable.

The Geek Squad technician showed up on time and was professional and helpful. He explained the process and answered all of our questions. He was friendly and professional and my hung 80" TV looks great. Very happy with this service and will use them again if I need to hang a large TV again in the future.

Rocking service. The technician was quick and efficient. Best Buy originally had the incorrect install information. They did have to come back a 2nd time. No fault of the tech