Customer Ratings & Reviews

Everything was up and running to my expectations. Removed my old equipment and packing from the new purchase.

This mount was the one that worked best for us. Sturdy and retains a small amount of flexibility. Perfect The installation team is an awesome crew. Quick, courteous, and cleaned up when that completed to install. Very happy with the service.

The install was excellent. Very friendly and knowledgeable. He even patched up our wall where the first Geek Squad installed our other tv's, just left some holes in the wall. Looks great now. He left a very positive experience for our install needs.

I received a call ahead with the window for the following day and a call that day with a 30 min ETA. The tech was very professional and courteous.

I am so glad we chose to have our TV mounted by the Geek Squad. They were very professional and provided great service.

The agents mounted my TV and did a good job. However, they could not get my Directv receiver to work with the new TV. My husband was pretty upset about that. They told us that we needed a new digital box but that was not case. My husband got it working later in the evening.

Geek squad professionals that came to my home were so in tuned with one another that it took less time putting together and hanging my TV then it did explaining to me how the TV worked! I totally would recommend these two to any of my family and friends. huge thanks to both of them!!!!

Installation was quick and good. They were not able to wire behind my walls unfortunately

We had the same team both times for the installation which was awesome. First because they are a great team and secondly, they knew the situation when they returned. (The reason they had to come back a second time was because we had to move an electrical outlet.)

all the Geek Squad people were excellent . Very informative and knowledgeable. Answered our questions where we understood everything.

I provided the technician with two in wall outlets so cables could be easily run and hide the cabling. He did not ask any questions so I figured he had seen how the old wall mounted television was connected as well as the Ethernet cables. When I checked on his install he had drilled out the Ethernet outlet box and pulled cables through it and did not install in the way I had requested. The connection behind the tv (although unseen behind the new tv) will cause issues when we try to sell our home in the future. The Ethernet throughout the house did not work after he left and Best Buy had to send him out again the fix properly. Not impressed with technician or the general appearance of the install. I would not recommend using this technician.

The guys who came to my house to set up my television, portable projector and Sonos system did a great job, everything worked and they gave me full instructions on how to operate all the systems as well as helping me download all the necessary apps that I needed.

Bestbuy installed my new 75" TV and it didn't cost me much since I have the GeekSquad plan. I am satisfied with the job and I didn't have a hard time to schedule an appointment. I believe the installation took approximately 20 minutes from start to finish.

Kinda pricey but worth it, technician was courteous

Had a problem w/ mount provided for Oled TV. Tyler advised me regarding one that would work, and returned to complete the installation. He was careful to place 2 new Nests & OLED in ways that covered pre-existing holes, helped tremendously w/ software setups, and is super nice.

Agents unloaded my old TV and put the new one on. Perfect service

Geek Techs did an awesome job. I highly recommend.

Everything was completed professionally. Our wall did not have studs for the TV install. The Geek Squad team member had a resolution with special heavy duty mollies. Very pleased!

I purchased a 75in Samsung TV which weighs almost 90lbs. I needed professionals to minimize the risk of a DIY wall mounting disaster. The Geek Squad measure, mounted and tested the TV installation and I have peace of mind that my TV won’t wind up in pieces.

Romel helped me pick out the perfect TVs and sound bar and the Geek Squad was exceptional at installation. When installing they were very polite and neat and did everything to perfection