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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1051 Showing 21,001-21,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hisense TVs don’t accept the Spectrum app! the agent was able to use my Roku to get everything working’ He was very knowledgeable and got it all working in timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job done by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional courteous customer satisfaction was guaranteed from the time they entered our new home. Installation and set up of my sound system was flawless, thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad expert installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome, could not have been better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rep great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative who installed my tv was top notch!! He was timely, knowledgeable about the product and just easy to work with! If I purchase any other products soon, I definitely will request him for installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable installers. Recommended the right tv placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, communication and efficiency. Great guys installing. Very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geat TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and works great. geek squad installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost a 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given them 5 stars but my sound bar is not straight. Other than that the guys were bery knowledgeable and professional. Yeah and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture and quality. I love that the Firestick is built in because it eliminates unneeded wiring/cords. Connected easily to all of my systems and gaming on it is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was prompt and helpful in getting my new 70" tv mounted, connected and running, They were fast and out the door in less than an hour and this included explaining everything to this non-techy person!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up of the TV was easy. I appreciate the Geek Squads help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GregoryT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and made all required connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad kept me informed of their expected arrival, and they were true to their word.They were perfect gentlemen and was very patient with me, answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and arrived early in the appointment window. He was very knowledgeable and gave tips to help my TV work more efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called right before they arrived to explain the procedures they would take to protect our household as well as themselves during the Covid19 crisis. Their installation process was neat, quick and thorough. The bonus was their friendly personalities! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked till it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Physical installation no problem but problem with wireless connection - turned out to be faulty Roku - replaced it and they returned the following day to make sure all worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in no time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 Geek Squad members performed with ease and style. They know their job and the techniques to get the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fabulous.. called to confirm the arrival times and actually arrived on time! He was very professional and courteous. The mounts were perfect for my needs. Why did I wait so long…

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes did good job just wish they would of clean up more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy tv mounting/installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Byron was amazing. Made the installation look easy (and it never is). Courteous, thoughtful and explained things well

    I would recommend this to a friend