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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1052 Showing 21,021-21,040 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great TV, Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 65" Samsung has a great picture, the TV remote is greatly improved over the prior model. The Geek Squad were efficient in getting the TV mounted on the wall and programed for our cable and streaming services. Give the entire transaction an A+.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The independent agent installed my TV and connected all my apps. He was very professional even though my stop was added at the last minute due to scheduling issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Difficult installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was tricky per the installers. That said, it works well once installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and was installed very quickly.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was terrific. We had 3 members who were hard working, polite and charming! After the TV was hung on the wall, they took everything away and the room was in perfect shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Eric and Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Eric and Team for their consistent and exceptional service. They are always on time and continue to upsell to ensure we have a good sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, respectful and helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpackaged everything set up wall mount just where needed. Perfect height. Placed t.v. on mount set up functions and explained use . They even help with sound bar wi-if connection. Cleaned up all wrappers and boxes and made sure we were happy and understood how to function wall mount tv. and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything to it. They made sure everything was working properly before leaving and showed me how to use all of the features that came with the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY PLEASED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE DELIVERY AND INSTALLATION OF MY NEW 70" TV WAS AN EXCELLENT PROCESS! BOTH GUYS THAT CAME WERE PROFESSIONAL AND COURTEOUS AND KNOWLEDGEABLE! SO EFFICIENT! TOTALTECH IS THE WAY TO GO!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very friendly and knowledgeable. Yea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED WALL MOUNTED BARCKETS AND TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and wall mounted brackets installed in living room

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would use the Geek Squad anytime!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were awesome. First time I used them. Won’t be the last. Great install and really friendly people. They Arrived punctually and did the job right and didn’t just rush through it. I waited about two months to review this job and tv is still on the wall and mount is well up on it still.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers knew what they were doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and mounted the TV with no issues. Everything was placed in the proper order and functions explained well. TV look great after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New 43" Smart TV Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys hauled my old dinosaur TV away and installed my new SONY X80J in a matter of minutes. They hooked up my VCR/DVD player, but were unable to connect my old cable box. I had an Optimum rep come later in the week, and that was done too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and mounted TVs quickly and well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leo did a thorough and complete job. He was timely and also helped me get connected to my new TVs. He was efficient and very professional. A+

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and set everything up for us before they left my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and gone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so quick you question the price, then you think oh i get it back or was included in the program a good value and peace of mind. They need a quick list of questions they can hand the owner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad ftw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was amazing. on time, perfect communication- left nothing but a wonderful experience. 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 70 in the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy and total tech. Once again very happy customer. Took me a very long time to switch from Samsung to LG.

    I would recommend this to a friend