Customer Ratings & Reviews

The technicians were knowledgeable, timely and courteous. They answered our questions and had us up and running in a nominal amount of time, Hats off to the Geek Squad. Thank you. *I must say the floor sales folks were also very helpful and courteous ...even on Black Friday. Thank you.

Clear communication with prep emails and pre phone calls - on time and good judgment on installation timing - friendly techs that are willing to teach you about your products and how to care for them

This team of 2 was so professional and kind. They answered all my questions (and I had many!) thoroughly and patiently. I absolutely recommend these services.

Rocking service. The technician was quick and efficient. Best Buy originally had the incorrect install information. They did have to come back a 2nd time. No fault of the tech

The Hisense TVs don’t accept the Spectrum app! the agent was able to use my Roku to get everything working’ He was very knowledgeable and got it all working in timely manner.

This is the second time I've used the Geek Squad to mount a large TV in my living room. Fast, efficient, and hooked up my smart remotes, insuring that everything was operational before they left. The guys were friendly and super helpful!

Great camera Takes great pictures!! Easy to use!!!

Great product and fast install....geek squad team was very professional

The Squad kept me informed of their expected arrival, and they were true to their word.They were perfect gentlemen and was very patient with me, answering all my questions.

Professional, courteous and timely. Didn't leave a mess

The new TV resides in a cabinet. The crew of two was really skilled at installing the new bracket--knowledgeable, skilled, good problem solving. However, the bracket I brought them to use from BB was to short to extend the TV out of the cabinet adequately. I asked them to pick up a 42-45" bracket, call me and come back an install it. They initially answered phone calls then stopped answering my number and never cam back to fix the problem.

Techs mounted tv perfectly and were very professional

The Best Buy guys arrived on time and immediately went to work. This is a 75” tv so it wasn’t exactly easy. But they knew what they were doing and they quickly had it mounted to the wall. Then they spent time setting up the tv just the way I wanted it. They were GREAT

They installed my tv quickly and connected my satellite dish and coordinated my remote so all worked very well.

Professional courteous customer satisfaction was guaranteed from the time they entered our new home. Installation and set up of my sound system was flawless, thank you so much

Had the Geek Squad do a basic mounting service for an existing 55in in our bedroom. They came in a timely manner as scheduled and were very professional throughout the install which literally only took about 30-40 mins. It's the second time we've done the basic mounting and wouldn't hesitate to do so again in the future.

The Geek Squad has always been great. They arrived on time, were very polite and informative. They went to work right away and were very helpful in helping me with my new purchase. I have called on them before and certainly will again.

For us Geek Squad was well worth the cost. We are now “techies “and are quite pleased with the young man who set up our television

Very easy to setup. Holds TV in just the correct positions.

The Geek Squad reps were friendly, and very knowledgeable. They made sure everything was installed correctly and functioning correctly. I’ll go to them again anytime I need installations, assembly, or connects.