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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1052 Showing 21,021-21,040 of 38,692 reviews
  • Rated 5 out of 5 stars

    TV mounted quickly securely band efficiently. Qu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication and great service. Wonderful customer service by the geek squad technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did it again for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was very professional in the installation of the TV on the wall. Then proceeded to help program the TV even gave me some helpful tips on taking care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in a timely manner. Answered all our questions. Cleaned up after. We have no complaints. Planning to give them a call for another TV installation in a different room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality of the staff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and his assistant did great work. They are professional and engaging men. They patiently answered my questions and had my system up and running. They were great representatives of the Geek Squad. Thanks for sending them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were wonderfull and listened to my concerns and setup my tv to fit my needs. I am both hearing and eyesite impared

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that did the install was quick efficient and definitely had been doing this for a while. It probably won't be the last time i use Best Buy for installs. It is definitely worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing! So worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I could mount a 98in but so glad we deferred to the professionals. They know the angle and best way to do it. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy and Ishmael were fantastic! Beyond friendly and informative. Worth every penny because everything is complete when they're done, TV is mounted where you want it and apps are set up. All I had to was sit back and watch TV. And I learned a few things about my smart TV I wouldn't have known!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Eric and Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Eric and Team for their consistent and exceptional service. They are always on time and continue to upsell to ensure we have a good sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome in their installation of my tv and soundbar above a fireplace. They did a great job in keeping me informed of their arrival and did an excellent job in mounting the tv and soundbar in an efficient manner. They also took the time to explain the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service done by professionals staff and very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does all my installations. I am sorry to hear they will be discontinued, it is my main reason I buy all my technology from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and arrived early in the appointment window. He was very knowledgeable and gave tips to help my TV work more efficiently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV and Soundbar Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and soundbar seamlessly. Very clean installation overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Geeks ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team of 2 was so professional and kind. They answered all my questions (and I had many!) thoroughly and patiently. I absolutely recommend these services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 TVs mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They were on time and handled the equipment very carefully and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came to installed my TV was very friendly and took care of what they had to do They were great and excellent!! Thank you!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This, if you have the total tech support, is worth it. The big highlight of this service outside of not having to do it yourself is if the mounting fails and the TV falls Geek Squad will replace the TV if it broke (and it probably will have broke after falling). Granted, it's not terribly hard to do yourself if you want to save some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work. Internet and cable were not set up and they had to come back. Answered all of my questions. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were very professional. They helped find the studs in the wall, double check before hanging the wall mount, mounted the TV, hooked up the cable box etc. This was well worth the price paid and would def recommend this service! The TV hung was 75".

    I would recommend this to a friend