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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1053 Showing 21,041-21,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    owneer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved into a remodeled home & had Geek Squad do all the mounting of t.v.'s. Other people said they could do the mounting & for less $$$, however in the long run Geek Squad saved me money as I also had brick mountings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install on wall mount. TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional in every way. Tech gave good advice on the installation and went through everything after done. I would recommend this service to anyone that is uncomfortable doing it on their own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted a smaller TV for us and was very good in explaining how they couldn't mount our larger TV because we have metal studs in our wall and the television would fall off the mount. They called their supervisor and he also explained it to us. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luke installed our new tv and connected it to existing speaker receiver quickly. He answered all of my questions and was well mannered! Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered a new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered and installed the new refrigerator, also hauled off the old one. They were friendly and efficient. We really like and enjoy the new refrigerator. Haven't had it long enough to give a complete review, but we are pleased so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 workers did a very good job installing the TV. Very professional and knowledgeable! All around excellent service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOT over 51" as indicated.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT over 51" as indicated. The only mistake made was should have gotten the wall rack that one can adjust. Next time. The mounting was great. The hook up to my devices, Modem, DVR, DVD player, runner, and Sony Juke box not so great. Just do not have the patience to have it correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad pair did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and efficient service! Friendly and knowledgeable techs who did a wonderful job at installing and explaining the usage of our new TV. Hooked up our Apple TV device and cable box and everything works! Pluses and kudos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pleasant, good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad was prompt and friendly. Set up new tv and moved existing tv to another room and mounted. GSquad did forget to hook up cable to 2nd tv but got it on return trip. All of the agents were friendly, helpful and gave good suggestions. Felt very comfortable with them in our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good mount is important to get the most from a big screen TV. This allows both vertical and horizontal tilt, nice for viewing from a chair on the side of the room. Having the Geek Squad install it was great. Much faster and better than I could have done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the first guy realized he needed help and they came 45 minutes later - the removal of the previous screen went smooth and install of this 55" went great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad installed my TV very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick to install. Provides excellent mobility of the TV Unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were friendly, competent, helpful, and courteous. They inspected the TV and the mount, installed them exactly in the way imagined, made sure that I knew how to use the remote, and even cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV exactly where my wife and I wanted it to be. The height was perfect. The installers were nice and friendly throughout the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT mount and mounting by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount was perfect for what we needed it to do in our living room. The mounting done by the Geek Squad was perfect. They took their time and ensured more than once that I was happy with the placement of the mount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installed above fireplace. Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, Justin and Scott did an excellent job explaining, installing, and setting up my new TV with a Mantel Mount bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount 55 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had best experience and I have used them before and I will use them in future . They are great people and respectful and more importantly they are safe. It’s not like you calling handy man and not knowing who is coming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV and sound bar for outside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and professionalism by John, could not have been better. The install and setup along with advice and recommendations were appreciated. Will definitely request John for my next BIG install for my media room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD WAS AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TEAM WAS COURTEOUS, PROFESSIONAL AND CLEAN IN SET UP AND IN REMOVING UNEEDED ITEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Geek Squad installer was courteous, quick, pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was quick, professional and courteous. He answered all our questions while installing our new TV on the wall. He also helped us to download and get the new apps on the TV going for us. He was a great help and even better technician. Great Work Geek Squad !!

    I would recommend this to a friend