Customer Ratings & Reviews

The crew was timely and efficient. With helpful suggestions.

After several requests to get new TV installed and the move 2-TVs to different locations inside house which was finally done on 3-15-23! I've now have the installs completed and the Geek Guys on 3-15-23 did an very good install & very helpful with it1

Great service, fast with no issues! Very friendly. Highly recommend

Leo did a thorough and complete job. He was timely and also helped me get connected to my new TVs. He was efficient and very professional. A+

The TV was never mounted, and I’m waiting for a refund to be issued. The gentleman‘s name was Willis and he was very helpful but unfortunately the mounting was not completed.

… upon arriving, he informed me that the full motion bracket that I had already purchased, was not good for such a large TV, (65 in.) … he had standard, fixed, brackets on his truck. … If full motion was not best, I would think that the sales clerk would know, and I could discuss with him before I made a purchase. ..anyway, I had him install the full motion that I already had.

The agents mounted my TV exactly where my wife and I wanted it to be. The height was perfect. The installers were nice and friendly throughout the process.

Excellent service the service technician was very knowledgeable, friendly and very attentive. I will recommend Best Buy and The Geek Squad to all my family and friends. The service is absolutely amazing.

Agents were wonderful! Explained everything and showed us how to work everything. They were great!

Professional and quick job by these folks. I job was neatly finished

The agents did a great job getting the new tv hooked up and working!

The service man sent by Geek squad was very effient. Remounted our TV lower and hooked up our equipment. Very friendly everthing went very well

Techs were very knowlegable and friendly. Took their time explaining the many TV features. Wanted us to be confident how to use a fairly sophisticated TV before they elft.

Will and assistant did a great job of installing and explaining functions of tv. They were both very knowledgeable, profrssional, and courteous.

The team that came over and installed the TV were professional. They did a great job. I love the TV mounted on the wall. I would recommend them to a friend.

The two people who came to mount my television were very pleasant, professional, and surprisingly very fast. They were in and out very quickly, leaving no trace of their visit behind. They wore booties over their shoes prior to entering the home as well!

The techs were amazing; very polite, neat and efficient. They did a great job! Unfortunately they had no supplies on the truck from the store and they didn’t even have the hdmi cable or coax hardware!!! They were very apologetic but it wasn’t their fault... Best Buy didn’t send them with a proper truck!!! Very annoying!

Agents mounted tv exactly where we asked, hooked up all equipment, tested tv and explained functions. The installers were totally professional, quick, and knowledgeable. Highly recommend. Peace of mind knowing everything was done right, made the investment worth every penny spent.

the first guy realized he needed help and they came 45 minutes later - the removal of the previous screen went smooth and install of this 55" went great

Great job installing tv I had to help because the tv was so heavy