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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1054 Showing 21,061-21,080 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad guy did a great job mounting my flat sc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time and installed the tv perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lewisville team rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my installer. She was super nice, kept me informed of TV delivery delays and super nice when they actually installed my TV. Really recommend the Geek Squad teams at the Lewisville, TX store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job in installing a new Samsung 85" TV to our wall. Very professional and knowledgeable. They helped with the setup too. We even had them mount our small 55" TV to the wall too even thought this was not scheduled. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and Wall Mount was delivered in the time frame scheduled. The Geek Squad guys were courteous and professional. Good Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up the appointment. Tech called the day off to let me know t almost the exact time he would be to me. Very friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a very friendly and professional service rep, soo happy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect job done! Very very clean and tidy. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right on time. But, they were in a hurry, and cut some corners. Everything worked, after a call to Geek Squad to explain all the new controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did it again for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was very professional in the installation of the TV on the wall. Then proceeded to help program the TV even gave me some helpful tips on taking care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers knew what they were doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and mounted the TV with no issues. Everything was placed in the proper order and functions explained well. TV look great after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great job and pretty quickly!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad forever and they have alway been very good!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good but not knock out spectacular. The smart TV features are extensive and well organized. The Geek Squad was fabulous. Samsung has great telephone customer service if needed. Only real negative: the remote that comes with this TV is too small and a little difficult to handle, but sufficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came over and installed the TV were professional. They did a great job. I love the TV mounted on the wall. I would recommend them to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Ivan sanchez

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best person for the install, really cares about satification. Very profesional and will request again IVAN SANCHEZ IS THE BEST!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this service through geek squad was easy and simple, they came to my house, installed the wall mount and tv and reconnected my wires and everything. They went above and beyond when the explained to my father the features of his tv and his surround sound system. Will most likely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Definition of Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been having GREAT experiences with Geek Squad. They're always professional and are great with their communication. Getting a call before they're to arrive, and communicating what they'll be working on. They show up on time, clean, and are very personable every time. Worth it every time. Keep up the great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Billy, Dan and the install group were excellent and made sure everything was as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture and quality. I love that the Firestick is built in because it eliminates unneeded wiring/cords. Connected easily to all of my systems and gaming on it is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you do great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad was so professional & knew exactly what we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were efficient affable and competent.

    I would recommend this to a friend