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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1055 Showing 21,081-21,100 of 38,693 reviews
  • Rated 4 out of 5 stars

    Additional fees when they showed up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that showed up were great and efficient! Somewhere in the fine print it says that if installed above a fire place there is an additional $99 fee. You cant pay that online when you set up the service, but they charge you when they show up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installation team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the same team both times for the installation which was awesome. First because they are a great team and secondly, they knew the situation when they returned. (The reason they had to come back a second time was because we had to move an electrical outlet.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount in two rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very happy! The gentleman who came was wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the first guy realized he needed help and they came 45 minutes later - the removal of the previous screen went smooth and install of this 55" went great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were very good, answer my questions and set my tv to it's proper setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS MOUNTED TV AND CONNECTED ALL DEVICES - ATTEMPTED TO ENSURE ALL ITEMS CONFIGURED PROPERLY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job mounting TV's!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 4 TV's mounted and needed 2 different mounts than what I had and the technicians had everything I needed and helped out everywhere they could. Great group of people to work with. Definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who installed, mounted, and connected our 86” TV did an excellent job- they were professional and cleaned up after the installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a fantastic installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech Squad guys did a fabulous job of connecting all of the components in my new 65" Sony A80J OLED TV system. The work was done accurately, quickly and professionally. They were extremely helpful and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team was very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both members of the Geek Squad were super friendly! They were very efficient and did their job perfectly. I wouldnt mind having the same Geek Squad members out for any future jobs I might need! They made sure everything stayed clean in my home while they worked. I was very impressed and satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Qeek Squad installed the television in a time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was polite and professional. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv perfectly and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Romel helped me pick out the perfect TVs and sound bar and the Geek Squad was exceptional at installation. When installing they were very polite and neat and did everything to perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came over and installed the TV were professional. They did a great job. I love the TV mounted on the wall. I would recommend them to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Things went ok.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and organized the wires. Over all, things went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stephanie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered, mounted, installed and connected everything to my new 55". She was amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a bit pricey but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a self proclaimed DIYer, it was tough for me to go ahead and pay the cost of this service. I am reformed!! It was worth the cost-no extra trips "back to the store", tv was installed and working properly in minutes. The TV sits in the wall mount correctly and Geek Squad even fixed the errant chord problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved problems with my universal rem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent resolved problems I had with my TV remote. Appeared to be complicated but he was very thorough & patient & ultimately figured out that there were several issues with the TV, remotes & other devices. Very impressed with his knowledge & troubleshooting skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that installed the tv and mounted it was very efficient, extremely neat and was very professional. He took the time to go over the operation carefully explaining repeatedly as needed. We never felt rushed and was very happy with the whole process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booking the appt was a pain, started online and it was a hassle. But the guys who came were professional and the best part was they wore shoe booties!!!! #newHomeownerProblems we supplied the mount for a 55” flat screen. Took 15 minutes :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed TV knew how to taylor it to our desire. Very friendly people.

    I would recommend this to a friend