Customer Ratings & Reviews

The Geek Squad was terrific. We had 3 members who were hard working, polite and charming! After the TV was hung on the wall, they took everything away and the room was in perfect shape.

This Samsung has a great picture and TV as always.

The agents mounted my tv and connected everything to it. They made sure everything was working properly before leaving and showed me how to use all of the features that came with the tv.

Everyone that came was respectful and very helpful

Installation went smoothly & efficiently. Techs are very friendly.

THE DELIVERY AND INSTALLATION OF MY NEW 70" TV WAS AN EXCELLENT PROCESS! BOTH GUYS THAT CAME WERE PROFESSIONAL AND COURTEOUS AND KNOWLEDGEABLE! SO EFFICIENT! TOTALTECH IS THE WAY TO GO!

They were great and very respectful of my home. They explained everything they were doing and walked me thru the whole install and set up. They were on time and didnt take very long to set it all up. My tv looks so great! I am so glad I contacted the greek squad. Thanks!

The two gentlemen that came to install my new television were professional, respectful and safe. They answered all of the questions that my wife and I had. Also, they wore their facemasks properly and respected all social distancing guidelines. Thank you!

TV mount fitted perfectly for the space . Also, allows the flexibility of moving inward and outward.

Absolutely love this product! Now instead of having a mess of chords and wires from my entertainment system, I now have a nice streamlined appearance with no visible chords. I like it so much I had it installed on all my tv’s!

Geek Squad is an amazing service that is many times over worth the investment. The service provided is excellent and the service team is just exceptional.

There was no way I would have been able to install the TV mount and TV on my own and was to nervous to ask a friend for help. What if something slipped !! Best Buy once again provided excellent service during this install and it looks great!

The agents were fabulous.. called to confirm the arrival times and actually arrived on time! He was very professional and courteous. The mounts were perfect for my needs. Why did I wait so long…

The agents were very professional and friendly. They came in and did there job in a timely manner. Cleaned everything up. Showed me how to use everything and answered all my questions. Yes I would recommend this Geek Squad to everyone.

Geek Squad set up my TV and got everything up and running the way it should. I don't think I could have get everything to work without messing something up. They are. and have been the Best as far as I'm concerned.

The third party agent, named Alex, did an excellent job of mounting my 55" television to the swivel stand I bought and in assisting me to set up the television and setting up both Netflix and Amazon Prime. I was very happy with the service and would recommend him to anyone.

The installation went smoothly. The Squad removed my old TV and mount without damage to the wall. They placed my new mount and Sony Braiva TV exactly where I wanted, covering old holes from the previous TV. They cleaned up afterwards and went over the features of my new system. Thank you Geek Squad!

I have an old (? 12 years old) home theater system with composite connections. When installed in 2006, HDMI was not available and one of the wires had a poor solder connection to the plug. The installers took the time to find a good wire and eliminate the ghosts that the old wire gave. Picture is very sharp.

The installers did a great job installing the TV mount and mounting the 98" TV. They were professional and courteous.

Agent mounted TV and soundbar, made all connections and performed the setup. Everything works great but first startup of day can be a little inconsistent. Always eventually works but seems to take different steps day to day.