Customer Ratings & Reviews

Team had great communication, were punctual and worked quickly without being reckless. Cleaned up like they were never here. Amazed how delicately they handled our items, was refreshing to see someone handle with care.

The agents mounted my TV and connected it to all my devices.

Whalen Furniture -plenty 3-in-1 Console for Most Flat-Panel TVs Up to 65" - Brown Cherry is very functional and has plenty of space for other components. The Geek Squad did an excellent job and were very clean while they were assembling the stand.

They can in set it up all in 30mins or less great personal work ethics picked up all their trash and left

The agent did a very thorough job, explained the mounting details, cleanly connected all the cables and left the TV and associated components in working condition. He checked and setup all the settings to provide best performance (sound/picture) from the TV. He was a very personable agent.

The 2 guys that mounted my TV were efficient and thorough. Once my TV was mounted and all devices hooked up, they explained everything in detail. I even got a call the next day to make sure everything worked properly. Friendly and knowledgeable!

The agents who mounted my TV were very polite. However, since the TV was already out of the box they didn't really know how to handle the TV in order to install it properly since it was so big (75 inches). They explained it's fast when it's in the box and they were trying to figure out how to manage inserting the screws now. They ended up washing a couple of the screws but didn't say anything. They lifted the TV onto the entertainment center and said they were done and quickly left. Since the TV wasn't centered we moved it and noticed the TV was moving a bit too much - a bit wobbly. I took a look at the back and this is when I noticed the screws had been washed. It seems safe enough but that was not what I expect from Geek Squad.

They were very quick and professional. Had the job done in no time

Geek Squad was great! Third part service sucked! Make sure you get Geek Squad.

Great Geek squad service in wall mount for my new television and they are really helpful

great service very friendly and very professional!

Hassle free t.v. mounting service is very convenient!

The guys were efficient and courteous. They set up, installed the wall mount and TV in a short amount of time and cleaned up. It was something I could not do myself and they did it so well!

Agent mounted TV and soundbar, made all connections and performed the setup. Everything works great but first startup of day can be a little inconsistent. Always eventually works but seems to take different steps day to day.

The guys came to install provided option on best placement. They even took out the boxes and trash and left area clean. We have cats and they were mindful to not let them out and weren’t bothered when the cats checked out what the wee doing and tried to get in the boxes.

2 Best Buy agents delivered and mounted my 75” 4K tv on my 3rd floor loft wall. Them two were very professional. I needed 1 extra hdmi cable and they had me purchased it right there and then from them. They cleaned up their mess after the work and set up my other devices.

The technicians were very professional. They mounted my tv perfectly.

They did a great job! They were supposed to follow up on how to get the portrait mode to stay on and I have not heard back from them. This is really disappointing as this is why I bought this TV.

The TV was mounted outside and we are very pleased

I felt I was an inconvenience to installers. First time with Geek Squad being less than highly satisfied. I wasn’t shown certain functions on controls and new soundbar. They did ask “do you have any questions” however when you have a new system how do you know if you have any questions? I paid almost $700 for setup and installation and I think the installation should have been more thorough.