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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1057 Showing 21,121-21,140 of 38,692 reviews
  • Rated 5 out of 5 stars

    T.V. mount

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were extremely helpful and gave me options before mounting the t.v

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tricky installation handled perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys had a real challenge. They had to position a 65" TV in a hutch-like open back cabinet with about two inches to spare. I was afraid they'd miss the mark, but they mounted the mount to the wall and the TV to the mount perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall Mount Installation by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installation was Amazing. These Guys are Obviously Seasoned Professionals. Very Informative in helping me understand how everything works. Couldn't be Happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Guys were friendly and very professional. Would use them again. Would also recommend them to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A most excellent experience with these installers! They were comfortable with what they were doing and did not waste any time. They picked up after themselves and even hauled away the packing materials!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% excelente service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% excelente service! 100% excelente service! 100% excelente service! 100% excelente service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up the appointment. Tech called the day off to let me know t almost the exact time he would be to me. Very friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted the tv and connected it to my devices. They were very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in no time!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 Geek Squad members performed with ease and style. They know their job and the techniques to get the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set up correctly and worked the first time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job as for as a wall mount and the geeks are the best for installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the guys came out to deliver and set up my TV they did a great job. Very personable and knowledgeable. They did a great job and refunded me on the mount and fireplace installation upgrade since they were able to use my old bracket. I would definitely recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my 65" tv to my beloved brick fireplace. They did an amazing job, were incredibly knowledgeable and professional and made sure that my preferences were incorporated in hanging the TV. They exceeded my expectations on every front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent mounted the TV quickly and very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV in a very timely fashion. He also explained how to operate the mount of needed. The agent was extremely knowledgeable and professional i would highly recommend him to everyone i know. Also my daughter was extremely excited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy tv mounting/installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Byron was amazing. Made the installation look easy (and it never is). Courteous, thoughtful and explained things well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV over stone fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the Geek Squad's installation of my TV over a stone fireplace. It was a difficult task as the stones were non-uniform and quite hard, requiring the use of a large impact driver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation, highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation, on time and thoughtful gentleman. Very attentive and through in his job. Appreciated what he a great job he did for my disabled and senior Dad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money I spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional service these guys performed was the best money i spent out of the whole package. They came in and quickly performed the work and taught us how to use the new equipment in a very informative and polite manner. When they left all the trash and mess was gone with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected the soundbar perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was only the connection of the soundbar to the new tv that was done since we changed our minds about the wall mount on the new tv. our soundbar is perfectly in sync with the tv. we love the sounds! great work for the geek squad guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They let me know a time frame of arrival and then called when they were on their way.

    I would recommend this to a friend