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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1057 Showing 21,121-21,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my TV & Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent and very neat job, clasping all the cords together and behind the chest the sound bar sits on. Everything is synced to work off of my TV remote which keeps it simple. As always, I’m very pleased with The Work done by The Geek Squad and will always use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Guys were knowledgeable and did a great job installing the mount and hanging my tv. Couldn't be happier. Am so loving my 77" LG OLED tv. Looks great on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to say I had a extremely excellent experience with the service technician. Excellent customer service and asking all questions. Very informative and personable. Great job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refund needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was never mounted, and I’m waiting for a refund to be issued. The gentleman‘s name was Willis and he was very helpful but unfortunately the mounting was not completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took down our 55" TV and put up the new 75" TV. They were professional, friendly and programmed the Comcast TV remotes (2) and made sure everything was working prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skilled team. Great work and completed job on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that did the install was quick efficient and definitely had been doing this for a while. It probably won't be the last time i use Best Buy for installs. It is definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my 80” tv for me and my surround sound. Very nice crew and they took safety precautions very seriously. They also made sure everything was clean and neat while doing wrk and especially wen done. Thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Joib!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Very respectful of out home. Did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Number 1 in my book! The boys were in and out in no time with no scratches on the wall or damage!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very very mindful of overall space in our home and took their time and extra steps not to knock into any other furniture in our home. They even cleaned up after themselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Nice GEEKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very knowlegable and friendly. Took their time explaining the many TV features. Wanted us to be confident how to use a fairly sophisticated TV before they elft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my 75'' TV and did a fantastic job. They kept in touch with me and were able to easily reschedule when I couldn't make our original appointment. Nick was polite and respectful and made sure I had everything I needed before he left. It was well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did an amazing job with so much care!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how well my installation crew did. I bought 2 mounts. They tried so hard to get the non-compatible one to work and when we gave up it was because the mount just was not going to work. Luckily I had a second mount that they had recommended and it worked like a charm. But this crew was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service; Geek Squad knew what they were

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV in a timely manner and made helpful suggestions about my previous connection. They were very patient with me while reviewing the controls on the remote and showing me the different features on the television. I was quite pleased with the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek guys did install in about 45 minutes for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several requests to get new TV installed and the move 2-TVs to different locations inside house which was finally done on 3-15-23! I've now have the installs completed and the Geek Guys on 3-15-23 did an very good install & very helpful with it1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick mounting, setup and installation.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all of my devices. They were friendly, courteous, knowledgeable and above all professional. All empty boxes and cartons were cleaned up by the agents and it was a most pleasant experience for me. They get an A+ in my grading system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by some great guys, very accommodating, and we are very eager to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup technicians were great. They took their time to make sure the TV was square and in the right position. Really good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service for big TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great Had a bad display on first TV Packed it back up and has me a replacement in a couple days Didn’t complain, offered to stay masked for those who care Didn’t mind unpacking in garage to keep styrofoam out of house

    I would recommend this to a friend