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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1057 Showing 21,121-21,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick install and gone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so quick you question the price, then you think oh i get it back or was included in the program a good value and peace of mind. They need a quick list of questions they can hand the owner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was completed professionally. Our wall did not have studs for the TV install. The Geek Squad team member had a resolution with special heavy duty mollies. Very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv mount geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad set this up fast and with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch Vizio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Mathew, is a real GEEK the boy is smart as a whip, I have never met a real live geek before. Very knowledgeable , very patient very courteous, I really enjoyed meeting him. If I could give him more than five stars I would he certainly earned, everyone of them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was prompt and helpful in getting my new 70" tv mounted, connected and running, They were fast and out the door in less than an hour and this included explaining everything to this non-techy person!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service putting up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV on the wall of my bedroom. So nice to lay in bed and be able to watch the television with out a cat to look over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Martin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Martin did an excellent job but unfortunately could not complete due to the boxes that were sent to me. I’ve gotten the updated equipment and I need to schedule a follow up appointment. I will and I want Martin to come back and complete the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my 65" TV, installed the sound bar and programmed my Harmony universal remote. They were highly professional, knowledgeable and efficient. When there was a small problem with the programming of the remote that I commented on in the on-line survey they pro-actively contacted me and came back to resolve the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st team installed TV good;2nd team fix bugs Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service happy with everything and people whoknow what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV with great precision.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome. They were very polite, respectful and knowledgeable about the mounting and setup process. They helped me with setting up my streaming apps, which I really appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technician and awesome work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that helped install my tv wall mount did an amazing job. Couldn’t be happier with the service. They explained how and what they did and asked me how I would like the TV set up. Overall very satisfied with the service. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional. They arrived on time. They answered all of my questions. They were knowledgeable about the specs and installation dimensions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daniel Arrellano + Steve V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most professional home theatre agents that installed my wall mount, 65 inch TV & DVD player. Most incredible & professional service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were great. So nice to have them locate best placement for tv and for them to attach the bracket to the wall and attach the tv to the bracket. they explained all the features of the tv and got everything connected in a short amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv perfectly and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Romel helped me pick out the perfect TVs and sound bar and the Geek Squad was exceptional at installation. When installing they were very polite and neat and did everything to perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unpacked my TV and stand and set everything up perfectly. My TV was mounted to the stand without any issues. The agent’s also took the time to explain the operations of my TV/remote control. Overall, I was overly and completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC SERVICE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are fantastic!! They are very customer focused asking questions to ensure I am completely satisfied with the product and their service. I will always use the Geek Squad for all of my tech support/needs. Thank you guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rep great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative who installed my tv was top notch!! He was timely, knowledgeable about the product and just easy to work with! If I purchase any other products soon, I definitely will request him for installation!

    I would recommend this to a friend