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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1058 Showing 21,141-21,160 of 38,692 reviews
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. I am glad I used this service. The installer showed up on time, quickly installed the tv and made sure everything was working well before he left. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation smooth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the mount and television quite quickly, got us hooked up to the Wi-Fi and ready to go. Even answered a phone call after installation when I inquired about speaker systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 70 in the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy and total tech. Once again very happy customer. Took me a very long time to switch from Samsung to LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed my surround sound and leveled my TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a surround sound issue and they put in new cables to our currently owned TV in the living room. They also Leveled my TV, which had never been leveled in 11 years. We did not even realize how unleavened and un-centered it was on the wall until they fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came was fast and nice talked us through the whole set up for the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experieince with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Tech was knowledgable and helpful offering suggestions on things to consider and how to operate the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff did an excellent job of mounting and setting up TV. TV, including streaming, and sound bar worked great. They were very helpful and explained how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like about them coming to hang up my TV that they came on time I listen to what I said and they were very professional so thanks Best Buy I will recommend this to anyone to get the total tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job, got everything connected and installed wall mount very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I didn’t try to hang 75 inch tv by myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad come install two 75 inch tv’s I purchased. Excellent job’ no accidents. Glad I had them come in to do it only $50 if you get the yearly. Expert advice contract. Well worth it. Got a discount on extended warranty and removal of my old projection tv’s. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad aced it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great-showed up on-time, were very respectful and didn't leave until I was fully set up and understood the controls. Great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job hanging and setting up my tv.and on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well done, once they got the right peeps here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally showed up with only one guy to mount a 75" TV. That wasn't gonna work, obviously. I was at work so it was just my wife home and she didn't trust herself to be on one end of big ol' TV. They finally got another worker here. As far as the mount job goes, it's great. No complaints. I got a 75" LG 4K UHD over the fireplace and it rocks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some problems on initial install since I had metal studs. They had a different mount on the truck for the install problem with my studs. They had the answer on the truck and didn't have to forget the install and start over the next day. Nice to still have it done while they were here. Glad I used them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV I have now is awesome the B2 it only has a couple things that are missing from the seat she she too so I was going to upgrade it but I'm not I'm going to stay with the B2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional. They arrived on time. They answered all of my questions. They were knowledgeable about the specs and installation dimensions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Great people! Easy scheduling. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount TV wiring installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents quickly and efficiently installed our in wall mounting wiring. All was tested and explained to us. They were on time, cleaned up thoroughly and thanked us for using them. A professional service installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I paid $200 for $600 worth of service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid $250 for a Tech support plus account. Have had them install 4 big screen TV in my house. Without the plan, it's like $200 or more per installation. With the plan, its fifty bucks each. So I paid $200 for $600 worth of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WFIII from Aiken, SC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad team performed an excellent install of our new Samsung 65" TV. They removed our 55" TV that was destroyed by a lightning strike and hook up the new one very swiftly and professionally. Kudos to Jacob of the GEEK team.

    I would recommend this to a friend