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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1059 Showing 21,161-21,180 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great Install Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a mount for over the fireplace of my new home. Turns out the previous owners had left the mount there but not the arms. The guys worked with that and credited me for the actual mounting that wasn't necessary. They also worked with an unusual wiring setup for the location. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always being a total tech customer, it was service with a smile. The were punctual at arrival time, informative, and done in less than an hour with mount and TV set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed in minutes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bracket does it all. Very sturdy and if the Geek squad can install it so quickly anyone can. The only reason we went that route is because our tv is very large and delicate. We didn’t want to take the chance of damaging the tv. Tilt features also on this mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came out was great! very personable, easy to talk to and he explained why we were having such a hard time finding the studs in our wall of our old home. He had it up in no time and made sure i was satisfied with his work before he left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TVS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved across country and had the geek squad re mount my tvs they were fast fully trained and had all the tools parts such a great job. Thanks!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The independent agent installed my TV and connected all my apps. He was very professional even though my stop was added at the last minute due to scheduling issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service tech was on time, courteous, and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount I bought was not the correct one. The technician told me which one to buy and I went to BB to purchase it. I came back and they installed it in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Mounte d tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents who mounted my tv were courteous and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service on setting up new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my new tv on an existing mount and tech did set up (including signing in to streaming services I have) and all features on the tv. Showed me all the features and watched while I found all of the functions myself. Everyone needs a Geek to work these complicated features on the 4K sets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad ftw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was amazing. on time, perfect communication- left nothing but a wonderful experience. 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you mark for a great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek squad service tech was freaking awesome. We talked like we knew each other already. He is extremely knowledgeable about the products and what he was doing. I’d definitely have him come back and do another install again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and set up my tv in a professional manner and patiently answered all of my husbands many questions ! Everything turned out just as I wanted. Very pleased!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional work that will not go unnoticed. This

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician, Kennedy, had our new television mounted and set up in no time. She was very helpful in explaining all the features of the new television and how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from Best Buy did an amazing job mounting the TV and hooking up the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 85 inch TV and had it mounted on the wall by Geek Squad. It's works well but it is a little awkward to use. Mounting looks great and is very strong. I would trying advise not to doing this yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Professional and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only way to go with a new tv . . . the geek squad can deliver the tv and set it up and they are perfectionists. Don't forget to get a free in house consultation so you make sure you have everything you need to get the results that you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installs Went Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the Geek guys came through for me. This was the 2nd tv they’ve installed for me in the past 45 days and both of them look great! They even stayed around to show me how to work and program the tvs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted Television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents mounted my Television on the bedroom wall in the perfect location. These young men were professional, knew what they were doing, and went right to work and had it done in a short amount of time. Thank you for a job well done!

    I would recommend this to a friend