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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1059 Showing 21,161-21,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad TV mounting was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time, were friendly, knowledgeable and professional. They mounted my new TV without any issues and cleaned up before they left. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount and great Geek Sqad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting bracket works great with just enough tilt for my 82” Samsung. I would have thought you needed something more substantial looking. The intallers were great! They came in, no problem for them. Nice, neat install and cleaned up everything and headed out. And I had 50foot cable runs done in the attic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount was the one that worked best for us. Sturdy and retains a small amount of flexibility. Perfect The installation team is an awesome crew. Quick, courteous, and cleaned up when that completed to install. Very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install T.V. Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional, excellent customer service amazing work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did excellent work and set all my components up to the tv and walked me thru how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad moved my tv from one way to another

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installer went beyond his responsibilities. Balance & centered tv- then connected the cords into a surge protector. Anchored & re-cut cover for the cords. The original installation a year ago was not completed correctly. This guy- sorry forgot his name Jose? Was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation, highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation, on time and thoughtful gentleman. Very attentive and through in his job. Appreciated what he a great job he did for my disabled and senior Dad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality of the staff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and his assistant did great work. They are professional and engaging men. They patiently answered my questions and had my system up and running. They were great representatives of the Geek Squad. Thanks for sending them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Usual great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came and set up the TV. I'm annoyed it's no longer included with the purchase of a TV, and that will likely make me to start looking elsewhere for my electronics needs, but the service itself was fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek square did a great job they were friendly and knowageable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional. They arrived on time. They answered all of my questions. They were knowledgeable about the specs and installation dimensions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Serviced set up explanation. Helped with apps and all my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 55" LG CX OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was excellent. Very friendly and knowledgeable. He even patched up our wall where the first Geek Squad installed our other tv's, just left some holes in the wall. Looks great now. He left a very positive experience for our install needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Ivan sanchez

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best person for the install, really cares about satification. Very profesional and will request again IVAN SANCHEZ IS THE BEST!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installed above fireplace. Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, Justin and Scott did an excellent job explaining, installing, and setting up my new TV with a Mantel Mount bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Busy Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby purchased a new larger TV so he had the Geeks mount the old 55” TV in the garage. They immediately worked to install the TV mount in the garage and move the TV to the new mount in the garage. He’s very happy with the quality of their work and the tv mount itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and Wall Mount was delivered in the time frame scheduled. The Geek Squad guys were courteous and professional. Good Job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Could not get Directv to work on new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and did a good job. However, they could not get my Directv receiver to work with the new TV. My husband was pretty upset about that. They told us that we needed a new digital box but that was not case. My husband got it working later in the evening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 workers did a very good job installing the TV. Very professional and knowledgeable! All around excellent service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad clean work on my tv mount install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very timely, professional and organized with my project.

    I would recommend this to a friend