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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1059 Showing 21,161-21,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very professional and explained everything very thoroughly! They made sure to explain everything to me that needed explaining! I actually give them 10 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team arrived on time (actually early) and had my 75” tv beautifully mounted in a matter of minutes. Definitely worth the cost of installation. Recommend 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job installing TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad ask if I wanted TV hooked up to WiFi. I said I did not think so at that time; but I now think I would like to do so for Smart TV and maybe some Flo Marching Band connections?? Loved the way the Geek Squad handled our installation. They were very professional and congenial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David, from Very Sound Advice, is amazing! I’m so pleased with the job he did. Best Buy finally did something right! Using this gentleman to install our TVs was the best experience. I hope Best Buy continues to utilize his services. David is personable and knowledgeable. He was an absolute joy to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung up on great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time,professional, and quick! These guys are amazing at what they did, perfect customer service, showed me how to use everything, and did a great job of clean up after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professional service team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was absolutely fantastic did an exceptional job was very courteous and professional

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for Corner Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for corner mounting BUT extremely expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad FANTASTIC service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid the premium to have my tv wall mounted, they followed through exactly like they said, was there on time, actually early, installation smooth and they double check to ensure you feel it was done properly......couldn’t ask for any better experience especially compared with cable, moving, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all good through and complete I am not writing anymore just because you require it These are a pain in the rear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv, the process was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OOOP'S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old wall mount didn't fit the new TV!!!! The new TV needed to be LARGER!!!! It was a new TV, 55" replacing a 55"!!!! New was smaller by 4" width, and 8"Heighth!!!! It doesn't look so good!!!! Can we be helped???? Will a 60" fit on a stand???? HELP!!!! Ron R

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific! Great tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we had the right mount it's been great. Mix up with online purchase. We did not receive good online advice and had to return the first mount sent. Annoying to have to return the mount in person. Wish geek squad would have taken care of it for us. This mount does the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed our TV was timely and very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out knew what they were doing and were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting and Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted and set up my 65" set with no problems. Everything is working, including my surround-sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was amazing! Efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took down our 55" TV and put up the new 75" TV. They were professional, friendly and programmed the Comcast TV remotes (2) and made sure everything was working prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Guys were knowledgeable and did a great job installing the mount and hanging my tv. Couldn't be happier. Am so loving my 77" LG OLED tv. Looks great on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to say I had a extremely excellent experience with the service technician. Excellent customer service and asking all questions. Very informative and personable. Great job!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek guys did install in about 45 minutes for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several requests to get new TV installed and the move 2-TVs to different locations inside house which was finally done on 3-15-23! I've now have the installs completed and the Geek Guys on 3-15-23 did an very good install & very helpful with it1

    I would recommend this to a friend