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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1060 Showing 21,181-21,200 of 38,692 reviews
  • Rated 4 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who installed my 55" TV were on time and did a good job. They could not haul off the TV box because they had no room in their van. Funny, because they had room for it with the TV in it, but not after the TV was removed from the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome at mounting my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who wall mounted my TV were very professional and quick. i was extremely satisfied with my service. Will definitely use them to install the other TV i just bought for my Fiance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew Best Buy sent to install our 75" TV to our wall were great! So neat, it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best of all the delivery and setup services out there. I would never use any other service for installation of my electronics. They are far and away the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress Free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Money ever spent!! Took all the headache out trying to hang this large TV myself!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had GS mount my 75" TV. I was too chicken to do it. They handled it quickly and professionally, and even did some tuning/optimizing on my receiver that I didnt expect. Likely to have them mount another TV for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad mount our new 75” TV. This was the first TV we had professionally mounted. We couldn’t believe how quickly they had the job perfectly done. I loved that they took care not to track dirt into our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always purchased the Geek Squad service when we have purchased a large TV and always when we purchase a new computer. They are very helpful and we have utilized the "Geek Squad" help line when we have had computer problems and questions,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guy was excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man who came was very professional, knew his stuff...the only thing I didn't like was he sold me an extra long USB cord saying the one supplied with TV was to short. Maybe true, maybe not ...I purchased anyway. Otherwise I have been very happy with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My New Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBUDS Airsport are just what I was looking for. It not only provides quality wireless sound but I no longer have to be concerned about the earbuds falling out of my ears. And no more worrying about tangled wire lines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was friendly, skilled, and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents that cam to my house were awesome. They let me informed if their time of arrival, used booties on their shoes, made sure I understood what they were doing and made sure I was completely satisfied before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, courteous and friendly. It would have been close to impossible to mount by myself and required considerable effort on the part of the squad. They delivered, set up, programmed and handed me the remote all in about an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional, flexible and prompt.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician told me when to expect him, called to remind, was on time, went out of his way to survey the job, went to pick up extra items that made the job more of what I envisioned. Cleaned up more than I expected, and took time to train me. I can't think of anything about him I would change.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Usual great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came and set up the TV. I'm annoyed it's no longer included with the purchase of a TV, and that will likely make me to start looking elsewhere for my electronics needs, but the service itself was fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe showed up early, with my permission, delivered and set up out 75" Sony TV, connected it to out home theatre system and showed me all the neat bells and whistles. He worked quickly and efficiently, and was very knowledgeable. A great job! Thanks, Joe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Snap!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Very professional, well spoken, polite, clean and very helpful. I couldn’t move the old tv and tv stand by myself so the two men that had come for the wall mount graciously helped me out. My house was a clean when they left as it was when installers arrived. 5 Stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team members were on time, asked guided questions, and performed their job beautifully. After completing the job they asked of I needed guidance on anything pertaining to the install and product. They did an awesome job installing my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that installed our TV and set up the Blueray DVD player were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech is a great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I am a Totaltech member; it has been of such "peace of mind value" as well as monetary value. The total tech Geeks are tremendous and so knowledgeable. This was a great investment!

    I would recommend this to a friend