Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1060 Showing 21,181-21,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and the gentleman mounted my TV in a difficult location. He centered it and ensured I was okay with everything before proceeding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! Very helpful. TV installment was fast.!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to give Best Buy's Geek squad a thank you once again for doing a really good job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes did good job just wish they would of clean up more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation servive.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, attentive, and professional. What more could you ask?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv and sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect location and wire bundling. Set up remote to control both tv and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very very mindful of overall space in our home and took their time and extra steps not to knock into any other furniture in our home. They even cleaned up after themselves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fabulous job installing our TV & helping us learn the remote. They were very helpful & answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Switch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent did a great job. Moved one tv to the basement rec room and installed new tv in a bedroom. Had to move and re-install the mounting bracket in the basement. He was also on time for the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great group of guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While there were some bumps with the order and confusion on the delivery, the geek squad did an amazing job, they were extremely helpful, professional and they ensured we were completely satisfied with our product and setup before they left! They went above and beyond to correct in store errors and we would highly recommend them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wallmount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was performed excellent. The ability to watch from different angles is superb. Work was performed in detail and to our satisfaction. That gentlemen that installed is on my priority list for future work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy es great,d elivered & set up TV. All AOK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV is great. Installers set it up perfectly. We are very happy with our new Sony 50" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 65" Samsung has a great picture, the TV remote is greatly improved over the prior model. The Geek Squad were efficient in getting the TV mounted on the wall and programed for our cable and streaming services. Give the entire transaction an A+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was AMAZING installing our TV!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was amazing in explaining and installing our TV in my parents new home. They are in their 80's so not very tech savvy! Chris made this experience super informative and professional! Thanks you Chris and Geek Squad services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly & well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technician, was extremely careful mounting it to tile

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    They did a great job of mounting the TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of mounting the TV. It certainly met my expectations, and they were on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Wonderful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful! Very efficient! Clean! Well Organized. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been about 3 years now and this appliance still works perfectly well. No regrets making this purchase, whatsoever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job mounting TV's!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 4 TV's mounted and needed 2 different mounts than what I had and the technicians had everything I needed and helped out everywhere they could. Great group of people to work with. Definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure you have a stud in the wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up with this vs a More expensive mount because I know I will hardly ever adjust the tv. Just make sure you have studs in your walls. The guy came and out a bunch of wholes in my wall and then couldn’t mount. 100% returned.

    I would recommend this to a friend